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5.0 out of 5

"The hotel staff were awesome, took care of every need I came across. Chante was superb at the front desk along with her supervisor Lise. Ingrid along ... " More

By a verified traveler on Mon 26 Apr 2021

Hotel Description

5-star luxury hotel near Canal Walk Shopping Centre, connected to a shopping center

In shopping district

A stay at this Century City hotel places you within half a mile (1 km) of Canal Walk Shopping Centre and 3 miles (5 km) of Milnerton Golf Club.

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy a meal in one of the 2 coffee shops/cafés and freebies like WiFi in public areas and a shopping center shuttle.

Soaking tubs, free WiFi

The 180 soundproofed guestrooms offer free WiFi and 24-hour room service. LCD TVs come with satellite channels, and other amenities include deep soaking bathtubs and minibars.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Jun 25 - Jun 26

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Cape Town Marriott Hotel Crystal Towers ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Cape Town Marriott Hotel Crystal Towers

Everyone (1) Family (1)
5 out of 5
The hotel staff were awesome, took care of every need I came across. Chante was superb at the front desk along with her supervisor Lise. Ingrid along with the many in the food & hospitality department at the hotel were great. The view, YES, every morning being about to see an unobstructed view of Table Mountain and the Atlantic Ocean was totally unexpected but very much welcomed and appreciated…couldn’t ask for a better suite. Last but certainly not least, the on-site Life Day Spa, something that definitely has to be experienced! One more tidbit of appreciation, the Canal Walk Mall situated directly behind the hotel, walking distance of maybe 5 minutes to get to and from, spectacular.

Posted by on Apr 26, 2021

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5 out of 5
The hotel and the rooms were very nice, comfortable and clean. It surpassed my expectations. The staff was great as well.

Posted by on Apr 24, 2018

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Comment from Hotel Management

Apr 25, 2018 by Nicolene Smith

Dear Guest I am so happy to see that you had a great stay and that your expectations were exceeded. Our team will be delighted to see that another guest left with good memories. Thank you for the support and please visit us again soon! Sincerely Nicolene Smith Rooms Division Manager

Property Features

Cape Town Marriott Hotel Crystal Towers offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 3206 square feet (298 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the luxury Cape Town Marriott Hotel Crystal Towers. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. For a fee, parking is available. This 5-star Cape Town hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 3206 sq ft of conference space
  • 298 sq m of conference space
  • Built in 2009
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Cape Town Intl. Airport (CPT) (17.3 km / 10.8 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle, area shuttle, train station pick-up, cruise terminal shuttle, beach shuttle, theme park shuttle, and casino shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Cape Town Marriott Hotel Crystal Towers offers 180 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and video-game consoles. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

Towers Restuarant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Orah Bar & Lounge - This tapas bar specializes in international cuisine and serves light fare only. Open daily.

Deli - This coffee shop specializes in international cuisine and serves lunch and light fare. A children's menu is available. Open 24 hours.

Acara Pool Bar & Terrace - This bistro specializes in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Sushi Bar at the Deli - This sushi bar specializes in sushi and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Life Day Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 535 per vehicle (one way)
  • Self parking fee: ZAR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • African Pride Crystal Towers
  • African Pride Crystal Towers Hotel
  • Pride Crystal Towers
  • Pride Crystal Towers Hotel
  • Marriott Hotel Crystal Towers
  • Cape Town Marriott Crystal Towers
  • Marriott Crystal Towers
  • Cape Town Marriott Hotel Crystal Towers Hotel
  • Cape Town Marriott Hotel Crystal Towers Cape Town
  • Cape Town Marriott Hotel Crystal Towers Hotel Cape Town

You should know

  • Cape Town Marriott Hotel Crystal Towers offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.