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4.5 out of 5

"The breakfast serving team was excellent. They are very friendly, chef especially he was so nice and pay attention to everyone was there. I am glad to ... " More

By a verified traveler on Fri 09 Aug 2019

Hotel Description

Family-friendly 3.5-star hotel near Two Oceans Aquarium

Heart of Cape Town

Within a 10-minute walk of this Bo'Kaap hotel, you'll find Long Street and Kloof Street. Cape Town International Convention Centre and Castle of Good Hope are also within 2 miles (3 km).

Poolside dining

This hotel features 2 restaurants, an outdoor pool, and a 24-hour fitness center. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the sauna and perks like free WiFi and a free shopping center shuttle.

Soaking tubs, free wired Internet

Boasting deep soaking bathtubs, the 136 guestrooms also offer free wired Internet and 24-hour room service. Flat-screen TVs come with cable channels, and other amenities include premium bedding and separate bathtubs and showers.

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$61* Per night/room Jun 24 - Jun 25

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hyatt Regency Cape Town ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Cape Town

Everyone (2) Family (1)
5 out of 5
The breakfast serving team was excellent. They are very friendly, chef especially he was so nice and pay attention to everyone was there. I am glad to stay the Hilton Hotel. If I have a chance go there again near future then, it will be this one for sure!

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 10, 2019 by Hilton

Good Day We appreciate that you have taken a moment to share your experience. I will be sure to share your wonderful review with the rest of the team. Thank you for choosing Hilton Cape Town as your home away from home and we look forward to welcoming you back the next time your travels bring you back to our beautiful city. Sincerely, Ernst van Zutphen General Manager Hilton Cape Town City Centre

4 out of 5
The property is central the reception staff where exceptional. The bar is lacking vibe

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 19, 2019 by Ernst van Zutphen

Dear Anonymous We appreciate that you have taken a moment to share your experience. I will be sure to share your wonderful review with the rest of the team. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. Thank you for choosing Hilton Cape Town as your home away from home and we look forward to welcoming you back the next time your travels bring you back to our beautiful city. Sincerely, Ernst van Zutphen General Manager

4 out of 5

Posted by on Mar 18, 2019

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Comment from Hotel Management

Apr 10, 2019 by Hilton

Good Day Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Ernst van Zutphen General Manager

5 out of 5

Solo adventure in the heart of Cape Town.

Great location near the trendy bars and restaurants. Great staff to make you feel welcome. First class rooms. If only the breakfast buffet was more to my liking it would be perfect.

Posted by , from Miami Florida on Mar 24, 2015

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Comment from Hotel Management

Feb 9, 2016 by Hilton Cape Town City Centre

Dear Valued Guest, Thank you for posting a review on Travelocity. I am pleased to read that you enjoyed our modern and comfortable rooms, stunning views and central location. Your recommendation to fellow travellers is much appreciated and I look forward to welcoming you back soon. With my personal regards, Marc O. Schumacher General Manager

Property Features

Hyatt Regency Cape Town offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 280 square feet (26 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hyatt Regency Cape Town. An area shuttle within 3 km and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hyatt Regency Cape Town was completed in November 2020. Smoking is allowed in designated areas at this 3.5-star Cape Town hotel.

  • 1 building
  • 136 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 280 sq ft of conference space
  • 26 sq m of conference space
  • Built in 2010
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Cape Town Station (1.1 km / 0.7 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle and area shuttle within 3 km available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Cape Town offers 136 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Deep soaking tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

126 Cape Kitchen & Cafe - This family restaurant specializes in Halal dishes and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Signal Hill Terrace - This poolside restaurant specializes in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Game drive nearby
  • Water skiing nearby
  • Safari nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 450.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome for a fee
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 245.00 for adults and ZAR 125.00 for children (approximately)
  • Fee for wired Internet in public areas: ZAR 1 per day (rates may vary)
  • Airport shuttle fee: ZAR 519 per room (one way)
  • Airport shuttle fee per child: ZAR 0.00
  • Covered self parking fee: ZAR 140 per night
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Cape Town City Centre
  • Hilton Hotel Cape Town City Centre
  • Hilton Cape Town City Centre Hotel
  • Hilton Cape Town City Centre South Africa
  • Hilton Cape Town City Hotel
  • Hilton Cape Town City Centre Hotel Cape Town Central
  • Hilton Cape Town City Centre South Africa
  • Hilton Cape Town City Centre
  • Hyatt Regency Cape Town Hotel
  • Hyatt Regency Cape Town Cape Town
  • Hyatt Regency Cape Town Hotel Cape Town

You should know

  • Hyatt Regency Cape Town offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.