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Hotel Description

Family-friendly 4-star hotel near Long Street

City center retreat

A stay at this Cape Town City Centre hotel places you within half a mile (1 km) of Long Street and 3 miles (5 km) of Cape Town Stadium. Table Mountain and University of Cape Town are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the a rooftop terrace and perks like free WiFi.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 201 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. IPod docks, 24-hour room service, and premium bedding are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$60* Per night/room Jul 4 - Jul 5

Room, 2 Twin Beds, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Protea Hotel Fire & Ice by Marriott Cape Town

Location New Church & Victoria Street, Cape Town, Western Cape 8018

Renovations + Closures

This property is closed from 26 March 2020 to 30 June 2020 (dates subject to change).

Property Features

Protea Hotel Fire & Ice by Marriott Cape Town offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. There are 6 meeting rooms available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the family-friendly Protea Hotel Fire & Ice by Marriott Cape Town. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Cape Town hotel.

  • 201 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Free parking nearby

Transport

  • Airport: Cape Town (CPT-Cape Town Intl.) (20.2 km / 12.5 mi)
  • Train station: Cape Town Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, beach shuttle, casino shuttle, and shopping center shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Protea Hotel Fire & Ice by Marriott Cape Town offers 201 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Scooter/moped rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Protea Hotel Fire & Ice by Marriott Cape Town

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel. Contact the office using the information on the reservation confirmation received after booking.

Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No pets or service animals allowed
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: ZAR 215 per person (approximately)
  • Airport shuttle fee: ZAR 400 per person (one-way)
  • Self parking fee: ZAR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fire Ice Cape Town
  • Ice Cape Town
  • Protea Fire Ice
  • Protea Fire Ice Cape Town
  • Protea Hotel Fire & Ice
  • Protea Hotel Fire & Ice Cape Town
  • Protea Hotel Fire Ice
  • Protea Hotel Fire & Ice! Cape Town South Africa
  • Protea Hotel Fire And Ice! Cape Town
  • Protea Hotel Fire & Ice by Marriott Cape Town Hotel
  • Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
  • Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

You should know

  • Protea Hotel Fire & Ice by Marriott Cape Town offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.