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Holiday Inn Westbury - Long Island

3-star property
369 Old Country Rd, Carle Place, NY 1-855-201-7819

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2.7 out of 5
See all 7 Travelocity Reviews

"most hotel now offer continental breakfast lunch and buffet diners " More

By a verified traveler on Tue 04 Jun 2019

Points Of Interest

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Hotel Description

3-star hotel near Roosevelt Field Mall

In shopping district

Within 3 miles (5 km) of this hotel, you'll find Roosevelt Field Mall and Nassau Veterans Memorial Coliseum. Also, Mall at the Source is within half a mile (1 km) and The Space at Westbury is within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free WiFi, flat-screen TVs

The 152 individually furnished guestrooms offer free WiFi and room service. Other amenities include coffee/tea makers, pillow menus, and flat-screen TVs with cable channels.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$93* Per night/room Feb 4 - Feb 5

Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Westbury - Long Island ratings based on 7 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Westbury - Long Island

Everyone (1) Family (2)
4 out of 5
most hotel now offer continental breakfast lunch and buffet diners

Posted by on Jun 4, 2019

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2 out of 5

Well situated hotel

The hotel was nice and well situated. Meaning would restaurants and shopping centers in the area. The first night we came, there was a fly in the room which freaked everybody out. Another issue was the water; the water would not stay hot, making it hard to shower in the cold weather. And that was a huge issue. Other than that, everything went well. It was very convenient that we could check out at 2:00 PM. That was very helpful.

Posted by , from Coral Springs, FL on Feb 2, 2016

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1 out of 5

terrible staff

Pros: can't think of one
Cons: No free Internet, Poor breakfast, terrible staff
The staff was so bad!!! not once but many times they were unable to do the simplest thing. Everything seemed to be a bother. Why do these people work there???????

Posted by on Feb 8, 2011

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4 out of 5

Great Stay

My room was large and obviously newly renovated. King-sized bed was very comfortable and bath brand new. Exercise room was small, but had what you need. Staff was very friendly. I agree with other posts that meals in restaurant were sub-par. Dinner selection was limited and not very good, but breakfast buffet was just fine for what you'd expect for a free breakfast. Would definitely stay again.

Posted by on Jan 20, 2007

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4 out of 5

Comfort & Convenience

The hotel was in a location convenient to shopping, restaurants and the interstate. The hotel and restaurant staff were cordial and always willing to assist us.

Posted by on Nov 25, 2006

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1 out of 5

Terrible

Do not stay here - I booked a room because it was a few bucks cheaper than the other local hotels, much to my regret. Problems: HVAC blows directly on the bed so you're either freezing cold or sweating; linens and towels must be washed without fabric softener; bed uncomfortable; television speakers are blown out; no refrigerator in room; front desk didn't have change of a $10 bill for us to use the vending machine; and the night attendant at the front desk was rude.

Posted by on Oct 18, 2006

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3 out of 5

Labor Day

The hotel itself was great but the cafe and service were the worst. The hours were bad and you were only allowed 2 continental breakfast even if 4 people were staying there.

Posted by on Sep 5, 2006

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About the Holiday Inn Westbury - Long Island

Location 369 Old Country Rd, Carle Place, NY 11514

Renovations + Closures

The following facilities or services will be unavailable from July 01 2020 to May 31 2021 (dates subject to change):

  • Fitness facilities
  • Swimming pool

Property Features

Holiday Inn Westbury - Long Island offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 4389 square feet (408 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Westbury - Long Island. You'll have access to the health club at a partner property. An area shuttle within 5 mi, a shopping center shuttle, and a train station pick-up service are free. Self parking is free. This 3-star Carle Place hotel is smoke free.

  • 152 guestrooms or units
  • 4 levels
  • 4389 sq ft of conference space
  • 408 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: John F. Kennedy Intl. Airport (JFK) (32.4 km / 20.1 mi)
  • Train station: Carle Place Station (1.1 km / 0.7 mi)
  • Property shuttles: Free area shuttle within 5 mi, train station pick-up, and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Westbury - Long Island offers 152 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. A pillow menu is available. 47-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Carle Place hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

The Royale Restaurant/Bar - Overlooking the pool and garden, this restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Hotel Names

  • Carle Place Holiday Inn
  • Holiday Inn Carle Place
  • Holiday Inn Westbury Carle Place
  • Holiday Inn Westbury Hotel
  • Holiday Inn Westbury Hotel Carle Place
  • Westbury Long Carle Place
  • Holiday Inn Westbury - Long Island Hotel
  • Holiday Inn Westbury - Long Island Carle Place
  • Holiday Inn Westbury - Long Island Hotel Carle Place

You should know

  • Holiday Inn Westbury - Long Island offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 9 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.