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"Make sure they mop the floors better we found dirty floor " More

By a verified traveler on Wed 20 Jul 2022

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Hotel Description

Hotel near LEGOLAND® California in Carlsbad

Heart of Carlsbad

With a stay at this Olde Carlsbad hotel, you'll be within half a mile (1 km) of Holiday Park and 2 miles (3 km) of Carlsbad Convention and Visitor Information. State Street Farmers Market and Carlsbad Lagoon are also within 2 miles (3 km).

Outdoor pool

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$70* Per night/room Dec 4 - Dec 5

Family Triple Room, 1 Bedroom, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Double Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyland Inn Near Legoland ratings based on 13 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hyland Inn Near Legoland

Everyone (6) Couples (1) Family (5)
1 out of 5
Every towel on the room is stained and has hair on it. The man at reception won’t give me a receipt and was charging people TWICE at checking. Room smells. Floors are dirty. Sheets have holes in them. The shower water pressure keeps decreasing on its own. I could hear the room next door. Amenities machine doesn’t work. Table counters are dirty, they have container stains from the previous tenant. We only got 2 tiny pillows on the bed that don’t even cover the whole top side of the bed. The refrigerator is dirty.

Posted by on Aug 28, 2022

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Comment from Hotel Management

Aug 29, 2022 by Sam

We're sorry you were unhappy - you should inform the front desk, he could fix the same time.

1 out of 5
Our room had two separate safety violations: a missing/damaged smoke detector and an electrical outlet missing cover. Mold and rust and spiders in the bathroom. Did not comp our one-night stay. We checked out because of unsafe conditions.

Posted by on Aug 23, 2022

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Comment from Hotel Management

Aug 24, 2022 by Sam

We're sorry you were unhappy - you should inform the front desk, he could fix the same time.

4 out of 5
Make sure they mop the floors better we found dirty floor

Posted by on Jul 20, 2022

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Comment from Hotel Management

Jul 20, 2022 by Sam

Thanks for staying with us. We appreciate your feedback.

5 out of 5
It was comfortable and nice environment. Everything was good.

Posted by on Jun 17, 2022

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Comment from Hotel Management

Jun 20, 2022 by Sam

Thanks for staying with us. We appreciate your feedback.

4 out of 5
Got question on why we were checking in so late. When there should have been notes that we were coming in late. She was you have to check in before 1130. I called before hand to let them knkw i was planning on coming in at 2 am

Posted by on May 27, 2021

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Comment from Hotel Management

May 27, 2021 by Jay

Hello and thank you for posting your comments. We’re terribly sorry to hear your stay was less than perfect. We will take the necessary measures to address the issue you have brought to our attention. We hope you consider booking with us again on your next visit to the area and allow us to host you again. Thank you again.

4 out of 5

Posted by on Jan 14, 2021

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Comment from Hotel Management

Jan 26, 2021 by Jay

Thank you.

4 out of 5

Posted by on Jul 4, 2020

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Comment from Hotel Management

Jul 6, 2020 by Jay

Thanks.

4 out of 5
When we arrived at our room it was very clean and modern. Restroom countertops covered j. Marble simply beautiful. Our tv wasn’t working and we called the front desk . Within five minute he had come up to our room to check on IT and fix it.

Posted by on Mar 6, 2020

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Comment from Hotel Management

Mar 17, 2020 by J

Thank you for sharing your comments. We are so delighted you enjoyed your stay with us. We really appreciate your taking the time to share your thoughts and let us know how we're doing. We hope you choose to book with us again on your next visit to the area. Thank you again.

3 out of 5
Had a late check in, all new furniture that came in the day before but the comforter on the bed had cigarette burn and marks on it. When brought to manager's attention he said it is just stained but still clean.

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 18, 2019 by Archie desai

your voice is so valuable for us in our continued efforts to provide every guest with an enjoyable stay.I am so sorry to hear about the situation that you experienced during your recent stay.we hope that you will return as it is our ongoing goal to surpass expectations of service and accommodation.

3 out of 5

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 5, 2019 by Mo

Dear Guest, Thank you for taking the time to write us a review, we will be doing our best to work on making your stay more comfortable with us. We hope you give another chance to serve you in the future.

About the Hyland Inn Near Legoland

Location 3570 Pio Pico Drive, Carlsbad, CA 92008

Property Features

Hyland Inn Near Legoland offers its guests an outdoor pool, a vending machine, and laundry facilities. Public spaces have free WiFi. Free self parking is available. Smoking is allowed in designated areas at this Carlsbad hotel.

  • 60 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Carlsbad Village Station (1.7 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Hyland Inn Near Legoland offers 60 air-conditioned accommodations with hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers. This Carlsbad hotel provides complimentary wired Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board available
  • Air conditioning
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyland Inn Legoland Carlsbad
  • Hyland Inn Legoland
  • Hyland Legoland Carlsbad
  • Hyland Legoland
  • Rodeway Inn Near Legoland Hotel Carlsbad
  • Hyland Inn Near Legoland Hotel
  • Hyland Inn Near Legoland Carlsbad
  • Hyland Inn Near Legoland Hotel Carlsbad

You should know

  • Pool access available from 10:00 AM to 9:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.