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Hotel Description

4.5-star beachfront resort near Castillo Grande Beach

On the beach

Within a 15-minute walk of this El Laguito resort, you'll find Castillo Grande Beach and Bocagrande Beach. Puerta del Reloj and San Pedro Claver Church and Convent are also within 3 miles (5 km).

Poolside dining

This smoke-free resort features 4 restaurants, 2 outdoor pools, and 3 outdoor tennis courts. Dine at the beachfront restaurant and relax with sun loungers. There's fun for all ages with a free kid's club and a waterslide, and families will appreciate the onsite laundry facilities.

MP3 docks, WiFi

The 341 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include WiFi and MP3 docks.

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$139* Per night/room Dec 13 - Dec 14

Room, 1 King Bed, Accessible, City View (Parlor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Parlor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Cartagena ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Cartagena

Everyone (6) Couples (1)
4 out of 5

I've known the hotel for almost 2 decades; difficult to find a staff as friendly, helpful and warm as the one found at the Hilton Cartagena

Pros: Close restaurants, Quiet, its people !
Cons: No free Internet
I have visited this hotel so many times, both with family or in business related stays; I have never been disappointed with the very unique quality of the personnel at this hotel; from the moment you step in I have been received in a warm, and welcoming maner; great people, great working attitude. And the initial feeling endures during all the stay !! Food is very good, and consistent through out time. Accomodation and amenities are good. It's always been very enjoyable for me to visit the Hilton at Cartagena.

Posted by , from Panama on Feb 7, 2011

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5 out of 5

Great Stay

I am glad I chose Cartagena Hilton! The staff were friendly and courteous and always greeted us with a smile. Our room was clean, beautiful and spacious. My children loved playing in the pools and slide while I basked comfortably at the beach; the vendors were the only nuisence but they were not aggressive or pushy, yet, hotel security was always onsite. We enjoyed the variety of foods offered at a buffet-style breakfast located at the Chivas Resturant. We had the pleaure of having the same waiter on our 8-day stay who would have a table ready for us every morning. Also, Cartagena Hilton offers car service for their patrons, as to make sure they are over priced by outside taxi drivers. I'd recommend Hilton's Spa services located in the 1st floor and a wonderful Hair Salon that offers professional and great-priced services. Since we were staying at the Executive Suites, we went up to the 10th Fl. for a snack and computer use. The staff could not have been friendlier and more attentive. Their only concern was to make sure that our stay was a relaxing and pleasureable as possible, and it was! So thank you to all of you

Posted by on Dec 4, 2009

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5 out of 5

Nice family vacation

We had a good time at the Hilton Cartagena. It is a nice big hotel. What we liked the most was the pools. They have 4 Swimming pools and two whirlpools. There was also a slide that was so much fun. The bedrooms were nice and clean. Really nice ocean view. The restaurants were nice but a little bit expensive but the food was very good. THey have all kind of stores in the hotel. The people at the front desk were nice and helpful. Overall we had a great time there.

Posted by on May 17, 2008

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Property Features

Hilton Cartagena offers its guests 2 outdoor swimming pools, outdoor tennis courts, a waterslide, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. A 24-hour fitness center, spa services, and a complimentary children's club are also featured at the luxury Hilton Cartagena. Self parking is free. This 4.5-star Cartagena resort is smoke free.

  • 341 guestrooms or units
  • 10 levels
  • 2 buildings
  • 4 dining venues
  • 25071 sq ft of conference space
  • Built in 1980
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cartagena (CTG-Rafael Nunez Intl.) (9.5 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Hilton Cartagena offers 341 air-conditioned accommodations with MP3 docking stations and minibars. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Cartagena resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Pizza Al Forno - This family restaurant specializes in pizza. Open daily.

Kiosco Tibabuyes - This beach restaurant specializes in regional cuisine and serves lunch only. A children's menu is available. Open daily.

Sunset Bar - This poolside bar specializes in regional cuisine and serves lunch only. A children's menu is available. Open daily.

Society Lobby Bar - This lobby lounge overlooks the garden. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with outdoor tennis courts and a waterslide. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Golf lessons available nearby
  • Scuba diving nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Detoxification wrap
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: COP 150000 per accommodation, per stay, plus a deposit of COP 150000.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • 24-hour check-in
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 51920 for adults and COP 51920 for children (approximately)
  • Fee for in-room wireless Internet: COP 5000 per day (rates may vary)
  • Fee for in-room wired Internet: COP 5000 per day (rates may vary)
  • Pet deposit: COP 150000.00 per stay
  • Pet fee: COP 150000 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cartagena Hilton
  • Hilton Cartagena
  • Hilton Hotel Cartagena
  • Cartagena Hilton Hotel
  • Hilton Cartagena Hotel Cartagena
  • Hilton Cartagena Hotel
  • Hilton Cartagena Resort
  • Hilton Cartagena Resort
  • Hilton Cartagena Cartagena
  • Hilton Cartagena Resort Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.