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4.7 out of 5

"Breakfast service was outstanding, beware of tours not acredited by the hotel " More

By a verified traveler on Sat 30 Nov 2019

Hotel Description

4-star beachfront hotel near Clock Tower

On the beach

Your stay at this El Laguito hotel places you within 3 miles (5 km) of Clock Tower and Plaza Santo Domingo. Plaza de San Diego and Las Bovedas are also within 3 miles (5 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Families will appreciate the children's pool and onsite laundry facilities.

Free WiFi, iPod docks

The 100 soundproofed guestrooms offer free WiFi and iPod docks. Other amenities include minibars, room service, and flat-screen TVs with satellite channels.

Standard Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$77* Per night/room Aug 2 - Aug 3

Superior Twin Room, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Suite, 2 Bedrooms, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Dann Cartagena ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Dann Cartagena

Everyone (5) Family (1)
4 out of 5

Posted by on Jun 30, 2021

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5 out of 5
Breakfast service was outstanding, beware of tours not acredited by the hotel

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 3, 2019 by Guest Service / Dann Cartagena Hotel

Dear Guest, We thank you for your important comments, we are glad to know that you enjoyed the service that our work team was able to offer and that you felt the warmth that we place in each and every of our tasks, thank you for the recognition, your comments have been shared with the work team.

4 out of 5

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jun 20, 2019 by Atención al Cliente - Hotel Dann Cartagena

Gracias por dejarnos ser parte de sus días y más aun por hacernos saber con detalles su experiencia en Cartagena. ¡Esperamos que vuelvan pronto!

5 out of 5

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 4, 2019 by Atención al Cliente - Hotel Dann Cartagena

Dear Guest, Thank you for the great review. We are delighted that the hotel’s service, facilities and location suited your requirements. We hope to welcome you back to the hotel soon.

5 out of 5

We were very satisfied with our stay.

Pros: Clean, Accommodating staff . Generally a family style quiet hotel . Fast elevators. Staff always working to clean, repair and monitor guest needs.
Cons: Did not have a lot of hot water for showers . My toilet was in an awkward position pleas open up counter top. Not sure how to adjust air conditioner.
Location: Walling distance near the main street of San Martin with stores and restaurants .
A very nice hotel in a good location in Bocagrande. The entire staff at the Hotel Dann provided for a great experience. Check in with the desk especially Sergio, was fast, efficient and informative. Luis in the dining room always knew exactly what my wife wanted for a beverage in the morning. The housekeeping staff was accommodating to our needs when asked . The doorman, the security staff and the concierge were also attentive and there for us when needed. Received a massage from their masseuse who provided very good massage. Overall a pleasant experience for us on our vacation and I would definitely stay there again.

Posted by , from Baltimore . Md USA on May 20, 2018

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Comment from Hotel Management

May 22, 2018 by Atención al Cliente - Hotel Dann Cartagena

Dear Mr. Robert, We are grateful for your kindness in this comment, we are pleased to know that we have fulfilled your expectations and that the effort of all of us as collaborators to offer you a pleasant stay paid off. We will be waiting for you in a new opportunity to serve you with the kindness and excellence that characterizes us.

5 out of 5

Great hotel next to beach

Pros: everything
Cons: I noticed at hotels in Colombia did not have wash rags in bathroom.
Location: Walled city with great shopping and restaurants. Went to mud volcano 30 miles away. Casinos are close.
Facilities and restaurant were perfect for my daughter and I who stayed there. Beach access was easy and was not bothered by vendors as stated in some reviews. I love to body surf and the beach and waves were perfect for that. Beach was clean and water was perfect temperature. 2 showers at hotel to rinse off salt were excellent. Staff at hotel was more than friendly and helpful. Although pool did not have deep area for diving, it was good size for swimming laps. Stay at hotel far exceeded my expectations.

Posted by , from Ft. Myers, FL on Dec 24, 2015

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Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Hotel Dann Cartagena like an outdoor pool and a children's pool. Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This 4-star Cartagena hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 19 levels
  • 2250 sq ft of conference space
  • 209 sq m of conference space
  • Built in 1986
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle, area shuttle, cruise terminal shuttle, theme park shuttle, and shopping center shuttle

Room Amenities

Hotel Dann Cartagena offers 100 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Buccaneros - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Late night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and a children's pool are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Dann Cartagena

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle (one-way)
  • Airport shuttle fee per child: COP 0 (up to 2 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dann Cartagena
  • Dann Hotel Cartagena
  • Hotel Dann
  • Hotel Dann Cartagena
  • Hotel Dann Cartagena Hotel
  • Hotel Dann Cartagena Cartagena
  • Hotel Dann Cartagena Hotel Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Hotel Dann Cartagena offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.