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4.9 out of 5

"We were treated very well by the staff, who all got to know us personally during our 5-day stay. The hotel was very comfortable and the pool was lovel ... " More

By a verified traveler on Sat 30 Dec 2023

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Hotel Description

4-star beachfront hotel near Plaza de los Coches

On the beach

Your stay at this El Laguito hotel places you within 3 miles (5 km) of Plaza de los Coches and Clock Tower. Museo del Oro Zenu and Plaza Santo Domingo are also within 3 miles (5 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the children's pool and onsite laundry facilities. Guests will appreciate free perks like full breakfast and WiFi in public areas.

Standard Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$143* Per night/room Mar 30 - Mar 31

Superior Twin Room, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Suite, 2 Bedrooms, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Dann Cartagena ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Dann Cartagena

Everyone (3) Couples (2) Family (3)
5 out of 5
We were treated very well by the staff, who all got to know us personally during our 5-day stay. The hotel was very comfortable and the pool was lovely.

Posted by on Dec 30, 2023

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Comment from Hotel Management

Dec 30, 2023 by Guest Service

Dear Mrs. Kerry:We sincerely thank you for choosing us as your hospitality option; your comments strengthen the trust within our work teams, its a true pleasure having met your expectations.We hope to have you back at your Dann Cartagena HotelBest,

5 out of 5
Very nice

Posted by on Dec 27, 2023

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Comment from Hotel Management

Dec 29, 2023 by Guest Service

Dear Mrs. Alba:It is a pleasure of our for your to visit us, thank you for the opportunity of offering our best service and having enjoyed our facilities.Please remember we always have the desire to offer wellbeing and comfort during your stay.Sincerely

5 out of 5
The staff made our stay enjoyable. Always attentive to the guests needs.

Posted by , from CUALA VISTA on Oct 9, 2023

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Comment from Hotel Management

Oct 11, 2023 by Guest Service - Dann Cartagena hotel

Dear Mr. JoseWe thank you for your important comments, we are glad to know that you enjoyed the service that our work team was able to offer and that you felt the warmth that we place in each and every of our tasks, thank you for the recognition, your comments have been shared with the work team.

5 out of 5
Excellent staff!

Posted by on Aug 4, 2023

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Comment from Hotel Management

Aug 14, 2023 by Guest service / Dann Cartagena hotel

Dear MaximilianoWe thank you for your important comments, we are glad to know that you enjoyed the service that our work team was able to offer and that you felt the warmth that we place in each of our tasks, thank you for the recognition, your comments have been shared with the work team.

5 out of 5
Staff were very helpful.

Posted by on Dec 26, 2021

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Comment from Hotel Management

Dec 28, 2021 by Guest service / Dann Cartagena hotel

Dear Guest We thank you for your important comments, we are glad to know that you enjoyed the service that our work team was able to offer and that you felt the warmth that we place in each of our tasks, thank you for the recognition, your comments have been shared with the work team.

5 out of 5

Posted by on Nov 14, 2021

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Comment from Hotel Management

Mar 18, 2022 by Atención al Cliente / Hotel Dann Cartagena

Estimada Sra. Olga Gracias por dejarnos ser parte de sus días y más aún por hacernos saber con detalles su experiencia en Cartagena.

4 out of 5

Posted by on Jun 30, 2021

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5 out of 5
amabilidad

Posted by on Aug 14, 2021

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Comment from Hotel Management

Aug 17, 2021 by Atención al Cliente / Hotel Dann Cartagena

Estimado huésped, Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo de trabajo y que sintió el cariño que colocamos en cada una de nuestras funciones, gracias por el reconocimiento, sus comentarios han sido compartidos.

Property Features

Hotel Dann Cartagena offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Dann Cartagena. An airport shuttle (available on request) and a theme park shuttle are available for a fee. This 4-star Cartagena hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 19 levels
  • 2250 sq ft of conference space
  • 209 sq m of conference space
  • Built in 1986
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle, cruise terminal shuttle, theme park shuttle, and shopping center shuttle

Room Amenities

Hotel Dann Cartagena offers 100 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Change of bedsheets (on request)

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 10:30 AM.

Buccaneros - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Buccaneros - Onsite cocktail bar. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and a children's pool are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Hotel Dann Cartagena offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Dann Cartagena

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 96000 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dann Cartagena
  • Dann Hotel Cartagena
  • Hotel Dann
  • Hotel Dann Cartagena
  • Hotel Dann Cartagena Hotel
  • Hotel Dann Cartagena Cartagena
  • Hotel Dann Cartagena Hotel Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.