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4.3 out of 5

"Staff very helpful. We stayed her upon arriving in Cartagena and also after visiting an island for several days. Recommend hotel. Not much to do near ... " More

By a verified traveler on Mon 23 Mar 2015

Hotel Description

4.5-star beachfront hotel near Marbella Beach

On the beach

With a stay at this La Boquilla hotel, you'll be within half a mile (1 km) of La Boquilla Beach and 6 miles (10 km) of Clock Tower. Marbella Beach and San Felipe de Barajas Castle are also within 6 miles (10 km).

Family-friendly fun

This hotel features 3 bars/lounges, a beach bar, and a restaurant. Families will appreciate the children's pool, kid-friendly dining, and in-room childcare. Enjoy the outdoor pool and perks like free self parking and free WiFi.

Free Internet, iPod docks

Boasting comforts like Egyptian cotton sheets and down comforters, the 233 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. IPod docks, 24-hour room service, and minibars are also available.

Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$90* Per night/room Aug 1 - Aug 2

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Room, 1 Queen Bed, Non Smoking (1 bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Non Smoking (1 bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Radisson Hotel Cartagena Ocean Pavillion ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson Hotel Cartagena Ocean Pavillion

Everyone (3)
5 out of 5

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 14, 2019 by Yen Pájaro - Coordinadora de Servicio al huésped

Apreciado huésped, Nos encanta recibir su valoración de 5 puntos, pues nos deja saber que su estadía en Radisson Cartagena Ocean Pavillion fue fantástica y cumplimos con sus expectativas. En nombre de todo nuestro equipo de colaboradores le agradecemos por elegirnos y anhelamos su regreso. Cordialmente, Yen Pájaro Coordinadora de Servicio al Huésped.

4 out of 5

Stayed her 2 times.

Pros: Staff. Food too.
Staff very helpful. We stayed her upon arriving in Cartagena and also after visiting an island for several days. Recommend hotel. Not much to do near hotel but Cartagena is about 25 minutes away.

Posted by , from Anaheim, CA on Mar 23, 2015

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Comment from Hotel Management

Feb 24, 2016 by Sofia Quintero

Dear Guest: On behalf of the team of Radisson Cartagena Hotel, we would like to thank you for taking the time and manifest your great experience during your stay. We look forward to see you soon. Follow us on Facebook, Instagram and Twitter. Sincerely, Sofia Quintero Marketing & Communications Executive

4 out of 5

Great location on beach

Pros: Staff
Location: Near Cartagena. Enjoyed the beach. Also some lovely islands to visit off the coast.
Enjoyed hotel and food. Staff very accommodating. Helped us straighten out a snaffu in our plans. Also helped us make reservations for later in our trip. Went beyond the call of duty.

Posted by , from Anaheim, CA on Mar 23, 2015

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Comment from Hotel Management

Feb 24, 2016 by Sofia Quintero

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the Hotel and the Food . We look forward to your next stay. Sincerely, Sofia Quintero Marketing & Communications Executive

About the Radisson Hotel Cartagena Ocean Pavillion

Location Carrera 9 #22-850, Cartagena, Bolivar 130002

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Radisson Hotel Cartagena Ocean Pavillion offers its guests an outdoor pool, a health club, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 11326 square feet (1052 square meters) and includes a conference center. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Radisson Hotel Cartagena Ocean Pavillion. You'll have access to the outdoor pool at a partner property. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free. This 4.5-star Cartagena hotel is smoke free.

  • 1 building
  • 233 guestrooms or units
  • 10 levels
  • 3 bars or lounges
  • 11326 sq ft of conference space
  • 1052 sq m of conference space
  • Dining venue
  • Bar on the beach
  • Bar by the pool
  • Deli
  • Supervised kid's activities (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rafael Nunez Intl. Airport (CTG) (7 km / 4.3 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Radisson Hotel Cartagena Ocean Pavillion offers 233 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.

Palenques - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Sal Marina Beach Bar - This bar specializes in local cuisine. Open daily.

Lobby Bar Tambora - Onsite bar. Open daily.

Solarium Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Radisson Hotel Cartagena Ocean Pavillion

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global), Bureau Veritas (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: COP 50500 for adults and COP 50500 for children (approximately)
  • Airport shuttle fee: COP 36000 per vehicle
  • Airport shuttle fee per child: COP 0 (from 1 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Cartagena
  • Radisson Hotel Cartagena
  • Radisson Hotel Cartagena Ocean Pavillion
  • Radisson Hotel Ocean Pavillion
  • Radisson Cartagena Ocean Pavillion
  • Radisson Ocean Pavillion
  • Radisson Hotel Cartagena Ocean Pavillion Hotel
  • Radisson Hotel Cartagena Ocean Pavillion Cartagena
  • Radisson Hotel Cartagena Ocean Pavillion Hotel Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Radisson Hotel Cartagena Ocean Pavillion offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:30 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.