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5.0 out of 5

"very friendly staff nice quiet stay it is a older motel but well taken care of. " More

By a verified traveler on Sun 06 Sep 2015

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Hotel Description

Hotel near Kootenay Gallery in Castlegar

City center stay

You'll find Kootenay Gallery and Doukhobor Discovery Centre within 2 miles (3 km) of this hotel. CPR Station Museum and Selkirk College are also within 3 miles (5 km).

Free perks

A restaurant and a bar/lounge are featured at this hotel. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A business center, a lobby fireplace, and a library are also on offer.

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63* Per night/room Apr 14 - Apr 15

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

SureStay Hotel by Best Western Castlegar ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for SureStay Hotel by Best Western Castlegar

Everyone (1)
5 out of 5
Pros: Breakfast was great real flatware and very nice presentation.
very friendly staff nice quiet stay it is a older motel but well taken care of.

Posted by on Sep 6, 2015

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5 out of 5

Great place to stay

As a regular traveller, this is now one of my favorite places to stay. I have always stayed at another hotel when visiting Castlegar, but was recommended to try this one by a colleague. The staff are friendly and helpful and the rooms are very clean and well maintained. The breakfast is good and they have great high-speed internet which I found really slow in the other hotel. I'm looking forward to the hot waffles again next month!

Posted by on Jun 1, 2010

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About the SureStay Hotel by Best Western Castlegar

Location 1810 8th Avenue, Castlegar, BC V1N2Y2

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 2497 square feet (232 square meters) and includes a conference center. A library, tour/ticket assistance, and barbecue grills are also featured at SureStay Hotel by Best Western Castlegar. Self parking is free. Smoking is allowed in designated areas at this Castlegar hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 2497 sq ft of conference space
  • 232 sq m of conference space
  • Built in 1981
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Select Comfort beds
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 10 AM.

The Grand Buddha Bistro - This bistro specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Casino nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fireside Castlegar
  • Fireside Inn Hotel Castlegar
  • Surestay By Best Castlegar
  • Fireside Inn Hotel Conference Centre
  • SureStay Hotel by Best Western Castlegar Hotel
  • SureStay Hotel by Best Western Castlegar Castlegar
  • SureStay Hotel by Best Western Castlegar Hotel Castlegar

You should know

  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.