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4.6 out of 5

"The staff was excellent especially certain people like Albert the bartender at the deck area Eric who cleaned my room each day Peter the doorman who w ... " More

By a verified traveler on Sun 05 Jan 2020

Hotel Description

4-star hotel near Fuente Osmena Circle

Heart of Cebu

Within a 10-minute walk of this Cebu hotel, you'll find Cebu Doctor's University Hospital and Mango Square. Fuente Osmena Circle and Ayala Center are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and valet parking.

Free Internet, comfy beds

The 86 individually decorated guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Flat-screen TVs come with satellite channels, and other amenities include iPod docks and 24-hour room service.

Lex Hotel Cebu ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Lex Hotel Cebu

Everyone (7)
5 out of 5
The staff was excellent especially certain people like Albert the bartender at the deck area Eric who cleaned my room each day Peter the doorman who was always help with my transportation each day and certain out personnel like Ann and the young pastry girl chef who cooked the eggs each morning. The only negative thing I could say is the menu at the restaurant had changed and wasn’t quite as good as my last stay.

Posted by , from Newport News on Jan 5, 2020

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Comment from Hotel Management

Jan 19, 2020 by Thomas Frederick

Thanks for staying with us. We appreciate your feedback!

2 out of 5
Checkin took a very long time. I had to checkin for a night and had to leave my things to do some errands but I got late because checkin was slow.

Posted by , from New York on Oct 17, 2018

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5 out of 5
very nice hotel , good breakfast , good staff , good hotel pool

Posted by , from Europe on Oct 13, 2018

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5 out of 5

Near the center of things

Pros: The rooms are nice, clean and comfortable, and the staff is the best
Cons: Traffic hahaha. But there is nothing that the hotel can do about that
Location: It is a short taxi ride to all of the things I like to see or do
A very nice hotel, with such friendly and efficient staff. The rooms are very nice and comfortable. The breakfast buffet is awesome, and the café prices reasonable. This is my second time staying there, and I will continue to use it as my hotel when I am in Cebu city.

Posted by , from San Diego on Jul 3, 2016

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Comment from Hotel Management

Jul 6, 2016 by Rona Barliso

Dear Vince, Cheers to your good and very inspiring review. I am glad to know that you are enjoying everytime you stay in Best Western Plus Lex Cebu. I am pleased to know that we have provided you a memorable staycation in Cebu. We look forward to you next visit.

5 out of 5

Sinulog Festival

Pros: The service and the room was highly satisfactory..
Location: Walking was good for the Sinulog festival. It is right in the mix, right across the street of the mall, restaurants, and near the center of the city
Best experience on the trip was this hotel. We arrived for the Huge festival called Sinulog. They party like crazy in this city. The music is blaring everywhere we go. When we arrive, the hotel had big speakers playing exotic party music with dancers. It was the place to be. Was offered a glass of juice once I stepped in and everybody was friendly as can be. The breakfast was included and had a variety of selection. The room had a good view of the street below. The location was great for the festival. We just walked everywhere we needed to walk. Being a NFL fan, I had to watch the playoffs in the room, the wifi was awesome and I streamed the game without a problem. The TV was a nice size flat TV. The rooms were very modern and comfortable. Not very spacious but just enough space for us two. ATM right outside hotel. Free Parking. Free wifi.

Posted by , from Massachusetts on Jan 31, 2016

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5 out of 5

Wonderful hotel, with wonderful staff

Pros: Everything
Cons: Maybe some benches outside
Location: Centrally located, and easy access to everything
Just there for one night, but everybody was so pleasant and helpful, it was a great time there.

Posted by , from San Diego CA on Jan 30, 2016

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5 out of 5

Still my favorite in Cebu City

Pros: The room, the bathtub, the free breakfast, STRONG wifi, the rooftop pool, and the amazing and helpful doormen.
Cons: The front desk attendants were not friendly during this visit. It was not a big problem, but just a big difference from past stays.
Location: There are many shopping and dining options just outside the hotel. It is about a 5 minute taxi ride to Ayala Mall and 15 minutes to SM Mall.
I have stayed at the Best Western Plus Lex Hotel several times in several different rooms. My recent stay was for three nights in February 2015. It was good to return to the Lex and there are several things that were impressed me, but many that still need work. When we arrived, the doormen were attentive, friendly and always hustling. I have always been impressed by their efficiency and friendliness. When we came and went from the hotel, we waited in the lobby while they got a taxi for us. This visit, the front desk staff just seemed less friendly. They were perfectly cordial but even when the lobby was empty in the morning or evening, the women rarely even looked up or greeted us when we entered the hotel. It did not detract from our stay, but was surprising since on the last visits they were so warm and friendly. We stayed in a deluxe room that was HUGE. It also had a great bathroom with a soaking tub with a tv in the wall. The room was the real star of the hotel. It was clean, comfortable, and had strong wifi and aircon. I have been to the Philippines more than 20 times and have stayed all over the country in many different hotels and rooms. This was the first time we had strong, fast and reliable wifi. There were not problems at all. What a treat! The food was fantastic and free breakfast is a nice treat. It is a little far from Ayala Mall and the free shuttle fills up fast. All in all, I love this hotel.

Posted by , from USA on Mar 24, 2015

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Renovations + Closures

This property is closed from May 17 2020 to November 15 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Lex Hotel Cebu offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. The business-friendly Lex Hotel Cebu also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Cebu hotel.

  • 86 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Mactan - Cebu Intl. Airport (CEB) (13.3 km / 8.3 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle and area shuttle
  • Parking: Free valet parking; self parking available for a surcharge

Room Amenities

Lex Hotel Cebu offers 86 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Memory foam beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Kai - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Lex Hotel Cebu

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Service animals not allowed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 850.00 per vehicle (one-way)
  • Self parking fee: PHP 350.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Cebu
  • Best Western Cebu Lex
  • Best Western Lex Plus
  • Best Western Plus Cebu
  • Best Western Plus Lex
  • Best Western Plus Lex Cebu
  • Best Western Plus Lex Hotel
  • Best Western Plus Lex Hotel Cebu
  • Cebu Best Western
  • Cebu Best Western Lex
  • BEST WESTERN Plus Lex Cebu Cebu Island/Cebu City
  • Best Western Plus Lex Cebu Hotel
  • BEST WESTERN Plus Lex Cebu Island/Cebu City
  • Lex Hotel Cebu Cebu
  • Lex Hotel Cebu Hotel
  • Lex Hotel Cebu Hotel Cebu
  • Best Western Plus Lex Cebu

You should know

  • Lex Hotel Cebu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.