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"Clean rooms, plenty of restaurants within walking distance. " More

By a verified traveler on Sat 03 Sep 2022

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Hotel Description

Hotel near Speedeezz 2 Indoor Karting in Cedar Rapids

In Cedar Rapids

You'll find Speedeezz 2 Indoor Karting and Czech Village within 3 miles (5 km) of this hotel. Cedar Rapids Ice Arena and Veterans Memorial Stadium are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$58* Per night/room Mar 29 - Mar 30

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Refrigerator & Microwave)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Hotel by Best Western Cedar Rapids ratings based on 18 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for SureStay Hotel by Best Western Cedar Rapids

Everyone (11) Couples (2) Family (4)
4 out of 5
Ok

Posted by on Oct 23, 2022

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Comment from Hotel Management

Oct 24, 2022 by General Manager

Thank You Brett for sharing your opinion with us. We are extremely happy to hear you had an enjoyable stay with us at SureStay Hotel by Best Western Cedar Rapids. We strive to deliver a fund and unique local experience and to make you feel well taken care of in each and every stay. We will greatly appreciate you sharing your thoughts on Travelocity as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this We hope to see you with us again soon! Sincerely, General Manager

2 out of 5

Posted by on Oct 9, 2022

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4 out of 5
Clean rooms, plenty of restaurants within walking distance.

Posted by on Sep 3, 2022

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Comment from Hotel Management

Sep 4, 2022 by General Manager

Thank You Maria for sharing your opinion with us. We are extremely happy to hear you had an enjoyable stay with us at SureStay Hotel by Best Western Cedar Rapids. We strive to deliver a fund and unique local experience and to make you feel well taken care of in each and every stay. We will greatly appreciate you sharing your thoughts on Travelocity as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this We hope to see you with us again soon! Sincerely, General Manager

3 out of 5
The availability was nice but they had a lot of their own rules that a hotel franchise should not have. The check-in process was slow & the area or people staying seemed a little unsafe.

Posted by on Jun 28, 2022

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1 out of 5

Posted by on Jul 20, 2021

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4 out of 5
Furniture is very dated. Needs to be updated. Everything else was ok.

Posted by on Feb 10, 2020

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2 out of 5
We ended up getting billed 3 times the total. Had to call every day to resolve. The Manager is fantastic and truly tries, however the staff needs improvement. Very disappointed in the way the refund was handled considering it was their fault. The hotel itself is... ok nothing too phenomenal. Surprised co office did not do better...

Posted by on Nov 22, 2019

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Comment from Hotel Management

Nov 23, 2019 by Kim Manager

I am sorry inconvenience of the billing of room reservation. I will take this as a learning experience and look into our training of staff a little closer, to prevent such obstacles from repeating. We hope to see you again

3 out of 5
There were exposed unpainted boards in the bathroom and by the beds. There appears to have been a remodel recently but I don't think they're done yet.

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 24, 2019 by ap

We have just installed all new granite in all room and you are correct the wood boards will be getting painted next

5 out of 5
I was very happy with my stay. The rooms were clean. The shower was hot and had good water pressure. The room had a fridge. The room was very affordable. The hotel is in a good location. It had everything I was wanting.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 16, 2019 by Kim

Dear Guest, Thank you for your positive feedback. We hope to see you again in the future. Sincerely, Kim

1 out of 5
Travelocity listed this property as "Hometown Inn and Suites". Turns out that they now call themselves "SureStay Hotel. I expected a Hometown hotel; instead I was forced to check into a SureStay. Can we say "False Advertising"? When I checked in, the counter staff could not communicate with me because they could not speak English.. Their grasp of the English language was poor at best. The advertise pool was being reconstructed, therefore no access was allowed. Worst of all, their ONLY ice machine in the entire building was out of order which forced me to go to the local Casey's and buy a bag of ice. Absolutely UNACCEPTABLE! Given a return trip, I will stay at the Motel 6 next door.

Posted by on Jun 19, 2019

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About the SureStay Hotel by Best Western Cedar Rapids

Location 3315 Southgate Ct Sw, Cedar Rapids, IA 52404

Renovations + Closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Indoor pool

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly SureStay Hotel by Best Western Cedar Rapids also features a fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Cedar Rapids hotel.

  • 109 guestrooms or units
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

SureStay Hotel by Best Western Cedar Rapids offers 109 accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 5:30 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hometown Inn Cedar Rapids
  • Hometown Cedar Rapids
  • Surestay By Best Cedar Rapids
  • SureStay Hotel by Best Western Cedar Rapids Hotel
  • SureStay Hotel by Best Western Cedar Rapids Cedar Rapids
  • SureStay Hotel by Best Western Cedar Rapids Hotel Cedar Rapids
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.