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4.1 out of 5

"This is a fine hotel - everything is clean and works as it should but it could use some updating. " More

By a verified traveler on Tue 19 Mar 2024

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Hotel Description

Hotel near Providence Centralia Hospital in Centralia

Heart of Centralia

Within 3 miles (5 km) of this Centralia hotel, you'll find Providence Centralia Hospital and Centralia Outlets. Riverside Golf Course and Little Creek Casino are also in the region.

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Single Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$104* Per night/room May 23 - May 24

Standard Single Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Single Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Peppermill Empress Inn ratings based on 30 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppermill Empress Inn

Everyone (16) Couples (3) Family (9)
4 out of 5
This is a fine hotel - everything is clean and works as it should but it could use some updating.

Posted by on Mar 19, 2024

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Comment from Hotel Management

Mar 20, 2024 by Front Desk

Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

4 out of 5
It would have been nice to know they were remodeling and things were a bit disarray. The lamp shades in the room were not very clean. Overall it wasn’t bad.

Posted by on Oct 23, 2023

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Comment from Hotel Management

Oct 23, 2023 by Front Desk

Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

5 out of 5

Posted by on Jun 11, 2023

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Comment from Hotel Management

Jul 2, 2023 by Front Desk

Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

5 out of 5
Clean, quiet room. Friendly desk person

Posted by on Apr 6, 2023

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Comment from Hotel Management

Apr 6, 2023 by Front Desk

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

3 out of 5
Not great for the money

Posted by on Mar 27, 2023

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Comment from Hotel Management

Mar 28, 2023 by Front Desk

Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

5 out of 5
Clean property, nice person at check in. Room had a smell like wet carpet. Only had one napkin and creamer and sugar for a room rented to two people. Over all good experience

Posted by on Jul 24, 2022

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Comment from Hotel Management

Jul 24, 2022 by Front Desk

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

5 out of 5

Posted by on May 9, 2022

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3 out of 5
the inn needed update the toilet was broken and would not flush but maint. came right away to fix it.the phone in the room did not work.

Posted by on Apr 16, 2022

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Comment from Hotel Management

Apr 18, 2022 by Front Desk

Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time too vice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

5 out of 5
Friendly staff, comfortable atmosphere. Good breakfast, but miss having waffles, eggs and sausage! Overall nice place to stay and reasonably priced and was pet friendly:)

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 25, 2021 by Front Desk

Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

4 out of 5
The property is almost impossible to find if you are coming south on I-5. There is no direct or marked route to the hotel entrance. And, there are no instructions on the website that I could find.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 17, 2021 by front desk

Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

About the Peppermill Empress Inn

Location 1233 Alder Street, Centralia, WA 98531

Property Features

Free breakfast is available daily. WiFi is free in public spaces. Peppermill Empress Inn also features a vending machine, coffee/tea in a common area, and an elevator. Free self parking is available. This Centralia hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 3 levels
  • Built in 1999
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Centralia Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Peppermill Empress Inn offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Centralia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 3:30 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.

Pet Policy

  • Pets: USD 10 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • One child stays free
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppermill Empress
  • Peppermill Empress Centralia
  • Peppermill Empress Inn
  • Peppermill Empress Inn Centralia
  • Peppermill Inn
  • Peppermill Empress Hotel Centralia
  • Peppermill Empress Inn Washington/Centralia
  • Peppermill Empress Motel
  • Peppermill Empress Motel
  • Peppermill Empress Inn Washington/Centralia
  • Peppermill Empress Inn Hotel
  • Peppermill Empress Inn Centralia
  • Peppermill Empress Inn Hotel Centralia

You should know

  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.