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"You could hear the people in the next room talking. Couldn't understand them but it as a bit dis-concerting. complimentary breakfast was lacking. Fre ... " More

By a verified traveler on Fri 20 May 2016

Hotel Description

Hotel near National Air and Space Museum Steven F. Udvar-Hazy Center in Chantilly

In Chantilly

You'll find Chantilly Crossing Shopping Center and Walney Visitor Center within 3 miles (5 km) of this hotel. National Air and Space Museum Steven F. Udvar-Hazy Center and Fair Oaks Mall are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A picnic area and a safe deposit box are also provided.

Free WiFi, kitchens

The 116 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and free local calls. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$68* Per night/room Jan 3 - Jan 4

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Full Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America - Washington DC - Chantilly ratings based on 12 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America - Washington DC - Chantilly

Everyone (4)
1 out of 5
Dirty Broken utilities Trash all around No hot water Run down appearance

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 26, 2019 by Hotel Management

Thank you for your review. We are sorry for the housekeeping & maintenance issues you encountered during your stay and regret your stay was not a pleasant one. Rest assured, your feedback has been shared with the appropriate team so that we can improve our service & facilities going ahead. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

1 out of 5

NEVER AGAIN!!!

Pros: NOTHING!!
Cons: They need new staff that know how to clean, front desk clerks that aren't lazy!
Location: The location is good. I like the fact that it's away from a busy area and there are restaurants and stores less than 5 minutes away.
My experience with this hotel was absolutely horrible and I will NEVER spend another night in this hotel. When I walked into the room (104) the toilet was disgusting. The rim of the toilet had black stains around it and the toilet bowl had urine around it. When I brought it to the attention of the front desk clerk, she informed me that cleaning staff was not available all day. I was given another room (126). When I walked into this room, the tub was filthy and the room smelled like mold. I immediately stormed back to the front desk. I was so disappointed. I could not get my money back and it was too late to cancel the reservation. I most certainly will not book this hotel or I would not recommend this hotel to anyone. STAY AWAY. They don't send anyone to clean your room and you have to take your used towels to the office to trade for clean ones. But staff had a nerve to bang on my door the day I was set to check out. I called at 8am that morning to ask if I could get my check out time extended to 12pm! I was livid!!

Posted by , from Norfolk, VA on Dec 7, 2016

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3 out of 5
You could hear the people in the next room talking. Couldn't understand them but it as a bit dis-concerting. complimentary breakfast was lacking. Fresh pastries or doughnuts would have been nice.

Posted by , from Washington on May 20, 2016

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2 out of 5
Pros: Front desk was friendly
Cons: Lots, as mentioned above
Overall, I expected more. They didn't even have plastic cups in the room. The toilet was pock marked black. The time clock didn't work, flashing.

Posted by on Sep 14, 2015

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2 out of 5

Disappointing

Pros: free wifi and parking
Cons: the staff needs a refresher in cleanliness.
Location: It was and ok location from where we had a meeting.
Overall, it was the dirtiest hotel stay we have had in 10 years. One pillow case was soiled, the bathroom counter and wall was dirty and the wall had some kind of red stain on it by the light switch (looked kind of like ketchup?). The microwave had finger prints and food stains on it. There were few amenities. No shampoo or rinse, not cups for water, although I have to give them credit when I went to office and asked the clerk for cups she went to another room and came back to our room with real ceramic cups. Would not recommend and never stay again. Very disappointing for $95 but is is in the DC area?

Posted by , from PA on Apr 1, 2015

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3 out of 5

Place was clean and comfortable.

Pros: Close restaurants, Free Internet, Quiet
The hotel was clean, the bed was comfortable, everything was stocked in the studio for a true easy studio stay. I would stay again.

Posted by , from Virginia, USA on Jun 12, 2012

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5 out of 5

Great stay and staff!

Pros: Free Internet, Quiet
Only a one night stay but well worth! Clean and quiet rooms and a friendly people at the front desk

Posted by , from Hammonton, NJ, USA on May 4, 2012

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5 out of 5

conveient location and clean!

Cons: No free Internet
Best value! It gives a good review of what ou can expect.

Posted by , from CA on Dec 21, 2011

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1 out of 5

Dirty Dirty Dirty

This was absolutely a disgusting hotel. I felt like I was going to catch a disease just being in the room. I reserved a non smoking queen. It was obvious it had been smoked in and not cleaned. The bed looked like it was a full. Horrible and dirty right out of a scary movie. NEVER book a room here.

Posted by on Nov 23, 2011

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5 out of 5

Great Value

Pros: Close restaurants, Quiet
We stayed the weekend to attend an event in DC. Easy to find, comfy, roomy and best of all, cheap. We would definitely stay again.

Posted by , from Chesapeake, VA on Feb 7, 2011

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About the Extended Stay America - Washington DC - Chantilly

Location 4504 Brookfield Corporate Dr, Chantilly, VA 20151

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America - Washington DC - Chantilly also features barbecue grills, a picnic area, and laundry facilities. Free self parking is available. This Chantilly hotel is smoke free.

  • 116 guestrooms or units
  • 2 levels
  • 2 buildings
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Washington, DC (IAD-Washington Dulles Intl.) (13 km / 8.1 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Washington DC - Chantilly offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Bathtub
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.