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"great hotel for value staff very courteous and knowledgable. " More

By a verified traveler on Fri 24 Jan 2020

Hotel Description

3.5-star hotel near Charleston City Market

Heart of Charleston

Your stay at this Downtown Charleston hotel places you within 3 miles (5 km) of Charleston City Market and Dock Street Theater. Calhoun Mansion and Waterfront Park are also within 3 miles (5 km).

Business services

The hotel's outdoor pool, fitness center, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the restaurant, a rooftop terrace, and laundry facilities.

WiFi, refrigerators

The 344 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include WiFi, wired Internet, and TVs with cable channels.

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Concierge Room, Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Charleston Marriott ratings based on 30 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Charleston Marriott

Everyone (1) Family (3)
5 out of 5
great hotel for value staff very courteous and knowledgable.

Posted by on Jan 24, 2020

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Comment from Hotel Management

Jan 24, 2020 by Hotel Manager

Dear Guest, we are thrilled that the Charleston Marriott met all of your expectations at a great price and that you were impressed with our helpful associates. Thank you for choosing us, and we hope to have the pleasure of hosting you again in the near future. Sincerely, Kristen Bowles, Hotel Manager

5 out of 5
Nice lobby and pool. Rooms are nice and the beds are quite comfortable.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 4, 2019 by Hotel Manager

Dear Guest, thank you for choosing the Charleston Marriott and for your gracious feedback. We're glad you found our hotel to be exceptionally clean, comfortable, and up to date. These features, along with wonderful hotel staff, make us the hotel of choice when in Charleston. We hope to have the pleasure of welcoming you back soon. Sincerely, Kristen Bowles, Hotel Manager

5 out of 5
Great staff-very helpful in getting us where we needed to go during our stay. Thank you!

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by Hotel Manager

Dear Guest, thank you for staying at the Charleston Marriott. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you back soon. Sincerely, Kristen Bowles, Hotel Manager

2 out of 5

nice, but overpriced

Pros: Very nice, spacious and beautiful.
Cons: Frequent business travelers expect services. It is a bit tacky to pay these prices and then be charged EXTRA for a basic service like internet.
Location: Not that good, advertised as close to historic district, it is not. There is nothing within walking distance.
I did not feel that the hotel was a good value at well over $300 per night PLUS extra for internet access. $2.75 for a soft drink plus I had to walk to the lobby to get it, no vending machines on the floor even though the directory said they were next to the elevators. Advertised as close to the Historic District and it is not.

Posted by , from Ohio on Apr 1, 2015

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4 out of 5

Beautiful hotel

Beautiful hotel with a nice pool and hot tub, the food at the restaurant was superb and the hotel was very clean. There was a charge to use the wifi, which I thought was tacky, but I have an iPhone, so that's fine. But I would stay again. 

Posted by , from Charlotte, NC on Jun 18, 2013

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4 out of 5

Overall great hotel.

Cons: No free Internet
Only stayed the night, so I can't say too much about the hotel, but overall it was a really good experience. Just a couple small things that affected my stay (one of which was my fault, I didn't bring my own pillow). Really my only issue was the internet. Not free. I only needed it to send one e-mail and look up directions, so I went without for the night. Other than that, excellent service, great views, and an out of the way but not too far location!

Posted by on Feb 6, 2013

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4 out of 5

Loved Charleston

Pros: shuttle service to downtown for $6 per person, breakfast buffet was great, free parking
Cons: No free Internet
This hotel was not located in the heart of downtown, but the hotel offered a shuttle service to downtown at $6 per person for all day, which was nice. We also stayed at a hotel in downtown, but the parking fee can cost from $14 ~ $22 per day. The rooftop bar was closed during winter, but the hotel has a nice bar and a restaurant.

Posted by , from Greenville, NC on Nov 28, 2012

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5 out of 5

Old school hotel, service ammenities,rooms,and location.

Pros: Free Internet, Quiet
If you are looking for a hotel in Charleston that offers good service, large comfortable rooms, restaurants and bars on sight and is located convienent to historic downtown (free shuttle) as well as Mount Pleasant, Isles of Palm, Sullivan Island and Folly beach by car this is the one. Easy access to major highways in the area . Not great for walking but with the free shuttle service you get all the historic downtown you will want.

Posted by , from Colorado, USA on Oct 4, 2012

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4 out of 5

Outstanding front desk service, very courteous also

Pros: Free Internet, Quiet
Cons: Nothing close
Exorbitant price on Saffire restaurant items --no wonder there were so few diners! Quality of food very good, but many better restaurants in the area offer less expensive dinners that include salad. Better choices on E. Bay St., Market St. area. and not even complimentary coffee!

Posted by , from CT on Sep 12, 2012

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5 out of 5

Great Hotel and staff!

Pros: Close restaurants
Hotel was beautiful and our room was exactly as expected. We stayed here for a bachelorette party and the staff took it upon themselves to make sure we had a driver waiting every night! I look forward to returning to this hotel again.

Posted by , from Columbus, GA, USA on Jul 27, 2012

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Renovations + Closures

The following facilities or services will be unavailable from May 21 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

The following facilities are closed on Sunday, Friday, and Saturday:

  • Bar/lounge
  • Fitness facility
  • Outdoor pool
  • Restaurant

Property Features

Charleston Marriott offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A rooftop terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Charleston Marriott. Parking is available for a fee. This 3.5-star Charleston hotel is smoke free.

  • 1 building
  • 344 guestrooms or units
  • 14 levels
  • 2 bars or lounges
  • 20000 sq m of conference space
  • Built in 1979
  • Dining venue
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Charleston Intl. Airport (CHS) (20.4 km / 12.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Charleston Marriott offers 344 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. This Charleston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11 AM.

Saffire Restaurant & Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Aqua Terrace Roof-Top Bar - This rooftop bar specializes in American cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.

Daily Grind - This coffee shop serves breakfast and light fare. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Golfing nearby
  • Sailing nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2.18 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 8 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charleston Marriott
  • Charleston Marriott Hotel
  • Marriott Charleston
  • Charleston Marriott Hotel Charleston
  • Charleston Marriott Hotel
  • Charleston Marriott Charleston
  • Charleston Marriott Hotel Charleston

You should know

  • Pool access available from 8 AM to 11:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.