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4.3 out of 5

"stay was good. Only issue was the toilet would run if the flush handle wasn't jiggled to close the tank stopper. " More

By a verified traveler on Tue 09 May 2023

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Hotel Description

Hotel near Port of Charleston Cruise Terminal in Charleston

Oceanside stay

Your stay at this Downtown Charleston hotel places you within 2 miles (3 km) of Medical University of South Carolina and College of Charleston. Port of Charleston Cruise Terminal and South Carolina Aquarium are also within 3 miles (5 km).

Free breakfast

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room May 30 - May 31

Standard Room, 2 Queen Beds (Top Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub (Communications, Top Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Communications)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible (Communications, Accessible Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (Top Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel

Everyone (6) Couples (1)
5 out of 5
stay was good. Only issue was the toilet would run if the flush handle wasn't jiggled to close the tank stopper.

Posted by on May 9, 2023

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Comment from Hotel Management

May 12, 2023 by Guest Service Manager

Randy,Thank you so much for your review! It was our pleasure to host you and we certainly hope to welcome you again in the future. Thank you for the feedback!Kind Regards,Antonella

3 out of 5
The hotel was very clean and nice and it was just nice to see wine and snacks available for purchase a check in. The line was very long at check-in and only one person. We waited approximately 20 minutes to check into our room. Our room was nice, but extremely small and very close to the HVAC and very noisy during the night and there was extremely no view through the window. it was just for one night so we were not concerned. When I wanted to purchase items in the lobby, the one check-in girl was too busy so I had to tell her the next day that I purchased it and to apply it to my room. You need more staff for your check-in and other areas a purchase.

Posted by on Apr 20, 2023

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Comment from Hotel Management

Apr 24, 2023 by Cotea Cunningham FOM

Thank you for staying with us and leaving us a review! We will work on the issues listed above

5 out of 5

Posted by , from DUXBURY on Apr 18, 2023

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Comment from Hotel Management

May 10, 2023 by Guest Service Manager

Fleur,Thank you so much for your rating! We hope to have the pleasure of hosting you again.Kind Regards,Antonella

5 out of 5
Needed additional onsite parking.

Posted by on Apr 6, 2023

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Comment from Hotel Management

Apr 10, 2023 by Cotea Cunningham FOM

Thanks for staying with us and sharing your review with us were looking forward to having you again!

5 out of 5

Posted by on Apr 3, 2023

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Comment from Hotel Management

Apr 24, 2023 by Cotea Cunningham FOM

Thank you for staying with us and leaving us a review!

1 out of 5

Posted by on Mar 25, 2023

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Comment from Hotel Management

Apr 17, 2023 by Cotea Cunningham FOM

I'm so sorry that your stay wasn't what you inspected to be and thanks for the feedback.

5 out of 5
Everything was great.. especially front desk when I checked in yesterday. She was beyond busy and I felt so bad for her and she held it together like a boss! Good job on hiring that one she deserves a RAISE!

Posted by on Jan 15, 2023

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Comment from Hotel Management

Jan 15, 2023 by Amanda

Hi Gina,Thank you for reviewing your stay with us. I hope to see you again!

5 out of 5
I liked the lobby area and snack space.

Posted by on Dec 21, 2022

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Comment from Hotel Management

Dec 22, 2022 by Guest Service Manager

Keith,Thank you for rating your recent stay. The feedback is very appreciated! Happy Holidays!Kind Regards,Antonella M

About the Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel

Location 250 Spring Street, Charleston, SC 29403-5123

Property Features

Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Charleston hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 8 levels
  • 680 sq ft of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel offers 153 accommodations with safes and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per day
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10.00 per day (in/out privileges)
  • Nearby parking fee: USD 10.00 per day (200 ft away)
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charleston Holiday Inn Express Ashley River
  • Holiday Inn Express Charleston Ashley River
  • Holiday Inn Express Charleston Dwtn Medical Area Hotel
  • Holiday Inn Express Dwtn Ashley River
  • Holiday Inn Express Dwtn Ashley River Hotel
  • Holiday Inn Express Dwtn Ashley River Hotel Charleston
  • Holiday Inn Express Charleston Dwtn Ashley River Hotel
  • Holiday Inn Express Dwtn Medical Area Hotel
  • Holiday Inn Express Dwtn Medical Area
  • Holiday Inn Express Charleston Dwtn Medical Area Hotel
  • Holiday Inn Express Dwtn Medical Area Hotel
  • Holiday Inn Express Charleston Dwtn Medical Area
  • Holiday Inn Express Dwtn Medical Area
  • Hotel Holiday Inn Express Charleston Dwtn - Medical Area
  • Holiday Inn Express Charleston Dwtn - Medical Area Charleston
  • Holiday Inn Express Charleston Dwtn Ashley River
  • Express Dwtn Medical Area
  • Holiday Inn Express Charleston Dwtn Medical Area
  • Holiday Inn Express Charleston Dwtn Medical Area an IHG Hotel
  • "Holiday Inn Express Charleston Dwtn Medical Area an IHG Hotel"
  • Holiday Inn Express Suites Charleston Dwtn Westedge an IHG Hotel

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.