"The shower, and bathroom was too small, horrible entrance into the shower My door took serval times to lock when closing, the parking lot had folks w ... " More
Heart of Charleston
Your stay at this West Ashley hotel places you within 3 miles (5 km) of Citadel Mall and West Ashley Greenway. Port of Charleston Cruise Terminal and College of Charleston are also within 6 miles (10 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and concierge services.
Feb 14, 2024 by M
Dear Antonia,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Dec 23, 2023 by M
Dear Deborah,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team
Nov 7, 2023 by CK
Dear Diana:Thanks so much for the feedback regarding your stay. We are sorry to see we did not meet your expectations and will have our housekeeping staff address that issue before we put the room you occupied back into service. We sincerely appreciate your business.
Oct 14, 2023 by CK
Thanks so much for the 5 stars Julie. We are so happy you found the hotel to be nice and clean. We sincerely appreciate your business.
Sep 4, 2023 by CK
Thanks Kelly for telling us about your stay. We are so pleased to see you had a great stay and we sincerely appreciate the 5 stars!
Sep 22, 2023 by CK
Thanks Phyllis for the feedback about your stay. We are so happy you had a great stay. We sincerely appreciate your business.
Sep 2, 2023 by M
Dear Evan,We apologize for the inconvenience you experienced during your check-in. Our policy regarding local addresses is in place to ensure fairness to all guests, but we understand your situation and the need for a clearer explanation. We hope you'll give us another chance to provide you with a comfortable stay in the future.Sincerely,Management Team
Jul 17, 2023 by CK
Thanks so much for your feedback regarding your stay. We are so pleased to know you were pleasantly surprised. We sincerely appreciate your business and look forward to your next visit!
Jul 10, 2023 by CK
Dear Teresa:Thanks so much for taking the time to tell us about your stay. We are sorry to hear the desk staff was occupied with another guest and that delayed the check in process. We sincerely appreciate your business.
Apr 9, 2023 by CK
Thanks so much Melissa for the 5 stars. Our staff is so pleased to know you had a great stay. We sincerely appreciate your kind words.
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Sleep Inn Charleston - West Ashley. Self parking is free. You'll have access to the outdoor pool at a partner property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
Sleep Inn Charleston - West Ashley offers 74 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.
Guests are served free continental breakfast.
Recreational amenities at the hotel include a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.