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"The shower, and bathroom was too small, horrible entrance into the shower My door took serval times to lock when closing, the parking lot had folks w ... " More

By a verified traveler on Sat 16 Dec 2023

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Hotel Description

Hotel near The Citadel in Charleston

Heart of Charleston

Your stay at this West Ashley hotel places you within 3 miles (5 km) of Citadel Mall and West Ashley Greenway. Port of Charleston Cruise Terminal and College of Charleston are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and concierge services.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$104* Per night/room Apr 9 - Apr 10

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sleep Inn Charleston - West Ashley ratings based on 29 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sleep Inn Charleston - West Ashley

Everyone (10) Couples (8) Family (10)
4 out of 5

Posted by on Feb 3, 2024

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Comment from Hotel Management

Feb 14, 2024 by M

Dear Antonia,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

3 out of 5
The shower, and bathroom was too small, horrible entrance into the shower My door took serval times to lock when closing, the parking lot had folks walking around (homeless)

Posted by on Dec 16, 2023

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Comment from Hotel Management

Dec 23, 2023 by M

Dear Deborah,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

3 out of 5
My room smells like urine. It’s disgusting. The room looks clean but the smell is terrible

Posted by on Nov 5, 2023

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Comment from Hotel Management

Nov 7, 2023 by CK

Dear Diana:Thanks so much for the feedback regarding your stay. We are sorry to see we did not meet your expectations and will have our housekeeping staff address that issue before we put the room you occupied back into service. We sincerely appreciate your business.

5 out of 5
Property was clean and nice place to lay your head.

Posted by on Oct 14, 2023

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Comment from Hotel Management

Oct 14, 2023 by CK

Thanks so much for the 5 stars Julie. We are so happy you found the hotel to be nice and clean. We sincerely appreciate your business.

5 out of 5
Pleased with quick check in & room is nice clean . Even though on a busy road hotel is nice and quiet. Staff we interacted with have been pleasant and knowledgeable. Will stay again

Posted by on Sep 3, 2023

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Comment from Hotel Management

Sep 4, 2023 by CK

Thanks Kelly for telling us about your stay. We are so pleased to see you had a great stay and we sincerely appreciate the 5 stars!

4 out of 5

Posted by on Sep 2, 2023

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Comment from Hotel Management

Sep 22, 2023 by CK

Thanks Phyllis for the feedback about your stay. We are so happy you had a great stay. We sincerely appreciate your business.

1 out of 5
When I arrived to check in they advised me that I was not allowed to stay because I had a local address on my driver's license. This was around 8:30pm after a very long day, only to find out that I had NO place to sleep that night. The woman behind the desk was meek and offered very little explanation as to why I was not able to stay there. I ended up simply driving across town to a random hotel hoping they had a place for me to stay that night. To make things worse, I actually do not live in the town anymore. We moved about 3 weeks ago and I haven't changed my drivers license yet.

Posted by on Aug 18, 2023

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Comment from Hotel Management

Sep 2, 2023 by M

Dear Evan,We apologize for the inconvenience you experienced during your check-in. Our policy regarding local addresses is in place to ensure fairness to all guests, but we understand your situation and the need for a clearer explanation. We hope you'll give us another chance to provide you with a comfortable stay in the future.Sincerely,Management Team

4 out of 5
With all the mixed reviews I wasn’t to sure how it was gonna be but I was pleasantly surprised. Room was clean and staff was very helpful. Bed was very comfortable! To be an older hotel it’s nicely kept, could use some updating though. We would definitely stay again for a nights stay. The free breakfast was very good. If you’re planning on using the pool note that it’s shared with the hotel next door.

Posted by on Jul 16, 2023

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Comment from Hotel Management

Jul 17, 2023 by CK

Thanks so much for your feedback regarding your stay. We are so pleased to know you were pleasantly surprised. We sincerely appreciate your business and look forward to your next visit!

4 out of 5
The stay was good, however, we arrived late at night and had to wait until the staff could return to the front desk, frustrating after a long day.

Posted by on Jul 10, 2023

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Comment from Hotel Management

Jul 10, 2023 by CK

Dear Teresa:Thanks so much for taking the time to tell us about your stay. We are sorry to hear the desk staff was occupied with another guest and that delayed the check in process. We sincerely appreciate your business.

5 out of 5
Allowed pets, allowed early check in which was SO helpful. Very clean facility, close to MUSC hospital, lots of restaurants nearby, & every aspect of stay was pleasant. Nice breakfast- thanks guys!💜

Posted by on Apr 7, 2023

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Comment from Hotel Management

Apr 9, 2023 by CK

Thanks so much Melissa for the 5 stars. Our staff is so pleased to know you had a great stay. We sincerely appreciate your kind words.

About the Sleep Inn Charleston - West Ashley

Location 1524 Savannah Hwy, Charleston, SC 29407-7845

Property Features

Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Sleep Inn Charleston - West Ashley. Self parking is free. You'll have access to the outdoor pool at a partner property.

  • 74 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Sleep Inn Charleston - West Ashley offers 74 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30.00 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 16
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charleston Sleep Inn
  • Sleep Inn Charleston
  • Sleep Inn Hotel Charleston
  • Sleep Inn Charleston Hotel Charleston
  • Sleep Inn Charleston Hotel
  • Sleep Charleston West Ashley
  • Sleep Inn Charleston - West Ashley Hotel
  • Sleep Inn Charleston - West Ashley Charleston
  • Sleep Inn Charleston - West Ashley Hotel Charleston

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.