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Reviews

4.8 / 5Exceptional
553 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Charleston City Market
    5 min walk
  • Popular Location
    College of Charleston
    7 min walk
  • Popular Location
    Marion Square
    7 min walk
  • Airport
    Charleston, SC (CHS-Charleston Intl.)
    22 min drive

Book online or call:

1-855-214-3079

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    About this area

    Charleston

    In the historical district, The Restoration is in Charleston's Charleston Historic District neighborhood, a walkable area with great shopping. USS Yorktown and Magnolia Plantation and Gardens are notable landmarks, and the area's natural beauty can be seen at Waterfront Park and Charleston Waterfront Park. Check out an event or a game at North Charleston Coliseum and Performing Arts Center, and consider making time for South Carolina Aquarium, a top attraction not to be missed.

    Popular Location

    What's nearby

    • Charleston City Market - 5 min walk
    • College of Charleston - 7 min walk
    • Marion Square - 7 min walk
    • Charleston Gaillard Center - 9 min walk
    • Charleston Music Hall - 10 min walk

    Getting around

    • Charleston Station - 12 min drive
    • Charleston, SC (CHS-Charleston Intl.) - 22 min drive

    About this property

    The Restoration

    A restaurant, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/café, a rooftop terrace, and valet parking. All 50 rooms feature thoughtful touches like pillow menus and bathrobes, along with conveniences such as sitting areas and refrigerators. Free WiFi and pillowtop beds are standard, as are flat-screen TVs with cable channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 32.00 per night

    Food and drink

    Free continental breakfast available daily 7:00 AM–9:30 AM
    1 restaurant and 1 coffee shop/café
    2 bars/lounges
    Free daily reception
    Room service available
    Coffee/tea in common area(s)

    Things to do

    Aerobics classes
    Free bicycle rentals
    Outdoor pool
    Shopping
    Spa services
    Yoga classes

    Family friendly

    Dry cleaning service
    Full-sized refrigerator
    Laundry facilities
    Microwave
    Outdoor pool

    Conveniences

    Elevator
    Free newspapers in lobby
    Gift shop/newsstand
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English

    Business services

    9 meeting rooms
    Conference space (2300 square feet)

    Outdoors

    Rooftop terrace

    Spa

    Massage - deep-tissue
    Massage - hot stone
    Massage - prenatal
    Massage - sports
    Massage - Swedish

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible path of travel

    More

    Fireplace in lobby
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Ceiling fan
    Egyptian cotton sheets
    Pillow menu
    Pillow-top mattress
    Premium bedding

    Bathroom

    Bathrobes
    Designer toiletries
    Hair dryer
    Shampoo
    Shower/tub combination
    Soap
    Toilet paper

    Entertainment

    40-inch flat-screen TV
    Cable channels
    iPod dock
    Premium channels

    Food and drink

    Cookware/dishes/utensils
    Free bottled water
    Microwave
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers
    In-room massage
    Iron/ironing board
    Laptop-friendly workspace
    Phone
    Safe
    Separate sitting area
    Turndown service
    4.8

    Exceptional

    5 - Excellent
    454
    4 - Good
    74
    3 - Okay
    16
    2 - Mediocre
    6
    1 - Poor
    3
    4.7
    Cleanliness
    4.8
    Service and Staff
    4.6
    Amenities
    4.8
    Property condition

    3/5

    • Liked: Cleanliness, property conditions & facilities

    Stayed 1 night in Jan 2020

    2/5

    • Liked: Staff & service

    What I liked was the front desk staff and valets. They were always friendly and alert to our presence. The one bedroom was very cute, well-decorated and charming. What I didn’t like was how EXTREMELY noisy it was in the room. I could hear every step the people above me took. We even moved rooms and it was worse. Ryan, the manager was very sympathetic and tried to help but honestly, the only real resolution was to give up our room for a lesser room which I didn’t feel was a good solution. Also, housekeeping was terrible. Our bed was never made from scratch. The bathroom toiletries and supplies were never replaced and cleaning rags were left behind. We stayed five nights and got one chance at mouthwash, etc. Even towels were only replaced on demand. Truthfully, every request took an inordinate amount of time to be fulfilled. I could not recommend this hotel for noise and housekeeping. However, the staff is outstanding. If you only care about being well-greeted and about great staff attitude, this place is for you. The lemonade and fruit-infused water in the lobby is a nice touch. Overall, the value vs cost is not there and I would stay somewhere else in Charleston next time.

    Stayed 5 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Ok for the money

    Booked a staycation, we like to check out the new hotels and restaurants downtown. The Restoration was decorated nicely, but was not on par with other like properties. Why? Wine and cheese reception - small platter left out with some bottles of wine to serve yourself, but when I mentioned they were out of crackers some guy just came by and emptied a bag of something on the tray. Elevators slow...and joked about by all we met on the ride. Heating and a/c were not working properly on our hallway and room. Never got up to 72 degrees in the room and the hallway thermostat read 46 on the chilly morning we left. Shower door didn’t close right. Hot water took awhile. Long story short...maintenance issues to clear up. Location was lovely, bed comfy, coffee excellent (even though the continental breakfast was so-so).

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Perfect romantic getaway

    Would highly recommend - this hotel was awesome. Our room/bathroom was awesome & golf cart shuttle service within 1 mile of the hotel was an added perk! Would definitely stay here again.

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    pleasant hotel, great location

    Very nice hotel with boutique feel. It was a very comfortable stay overall. Location is excellent. Very quiet, friendly staff. Municipal parking is nextdoor $1 per hour, $18 per day.

    Stayed 3 nights in Jan 2020

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