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4.2 out of 5

"The Front Desk Manager Was Fantastic and He was very Professional ( unfortunately I lost the Card with his name on it ) . Housekeeping was how ... " More

By a verified traveler on Thu 21 Jul 2022

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Hotel Description

North Charleston apartment with kitchen

Close to airport

You'll be within 2 miles (3 km) of Northwoods Mall and 6 miles (10 km) of Frankie's Fun Park with a stay here. Whirlin' Waters Adventure Waterpark and Trident Medical Center are also within 6 miles (10 km).

Free perks

This aparthotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Kitchens, LCD TVs

The 102 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include sitting areas, coffee/tea makers, and LCD TVs with cable channels. Weekly housekeeping is available.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Oct 9 - Oct 10

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

TownePlace Suites by Marriott Charleston-North Charleston ratings based on 30 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TownePlace Suites by Marriott Charleston-North Charleston

Everyone (9) Couples (7) Family (12)
4 out of 5
The Front Desk Manager Was Fantastic and He was very Professional ( unfortunately I lost the Card with his name on it ) . Housekeeping was however Not so Great . We had to empty our own garbage and get our soap and towels and other bathroom needs on our own. Upon arrival One Bed had dirt on the Top Sheet as if Someone was standing on it or something couldn't get the dirt off. It was okay nothing special. But it was a place to rest our weary heads. The Laundry facility area was not very clean and it was Hot. The Door was never Locked and the Machines are Old and Do Not work that well but they where Free. We all feel that for a Marriott it was a little disappointing in a way, maybe the Higher ups might want to do some remodeling.

Posted by on Jul 21, 2022

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Comment from Hotel Management

Aug 13, 2022 by Christine s.

Dear Ms. Teresa, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the Management team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely,

5 out of 5
The room was much larger than I expected and the amenities were nice. It was also close to dining and shopping options.

Posted by , from Cincinnati on Jul 18, 2022

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Comment from Hotel Management

Aug 13, 2022 by Christine S.

Dear Ms. Sondra, On behalf of the entire hotel team, I want to thank you for sharing about amazing time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

1 out of 5
Person manager of the desk clerk had an attitude.

Posted by on Dec 27, 2021

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4 out of 5

Posted by on Sep 13, 2021

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2 out of 5
They sold our room, so they transferred us to another property due to overbooking.

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 21, 2021 by Management

Thank you for taking the time to leave us a rating & a review. We are sorry to hear that your check in/stay did not meet your expectations. There are times bookings get pushed through after we put max limits on. We are looking into what happened for this situation to occur. We hope that you'll give us another chance to be a 5 out of 5 for you!

5 out of 5
The room was clean and comfortable. Service was great.

Posted by on May 11, 2021

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Comment from Hotel Management

May 12, 2021 by Management

Thank you for taking the time to leave us a 5 out of 5 and a review. We are so glad that you enjoyed the cleanliness & amenities of your room and the interaction with our staff. We look forward to welcoming you home again soon!

4 out of 5

Posted by on May 10, 2021

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Comment from Hotel Management

May 24, 2021 by Management

Thank you for taking the time to leave us a 4 out of 5 rating. We are glad that you enjoyed your stay and we look forward to your return to us soon!

4 out of 5

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 17, 2021 by Management

Thank you for taking the time to leave us a 4 out of 5 rating. We are happy that you enjoyed your stay with us and we look forward to having you with us again soon!

5 out of 5
The rooms are very nice clean and modern. The breakfast was poor.

Posted by on Jan 5, 2021

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Comment from Hotel Management

Jan 15, 2021 by Management

Thank you for leaving us 5 out 5! We appreciate your time leaving us a review and we look forward to your future return.

5 out of 5
Always a comfortable and relaxing experience. The staff is very helpful and welcoming. Thank You

Posted by on Jan 1, 2021

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Comment from Hotel Management

Jan 15, 2021 by Management

Thank you Wayne for leaving us a high rating! We love that you love us and we look forward to your return!

About the TownePlace Suites by Marriott Charleston-North Charleston

Location 7535 Northside Drive, North Charleston, SC 29420

Property Features

TownePlace Suites by Marriott Charleston-North Charleston offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly TownePlace Suites by Marriott Charleston-North Charleston. Free self parking is available. This North Charleston aparthotel is smoke free.

  • 102 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

TownePlace Suites by Marriott Charleston-North Charleston offers 102 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries. 49-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per stay
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TownePlace Suites by Marriott Charleston North Charleston
  • TownePlace Suites Marriott North Charleston Aparthotel
  • TownePlace Suites Marriott Charleston North Charleston
  • TownePlace Suites Marriott North Charleston
  • TownePlace Suites Marriott North Charleston Aparthotel
  • TownePlace Suites Marriott Charleston North Charleston
  • TownePlace Suites Marriott North Charleston Aparthotel
  • TownePlace Suites Marriott Charleston North Charleston
  • TownePlace Suites Marriott North Charleston
  • TownePlace Suites Marriott North Charleston
  • TownePlace Suites by Marriott Charleston North Charleston

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.