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"Waiting on hotel manager for room cost adjustment because of no hot water " More

By a verified traveler on Tue 06 Sep 2022

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Hotel Description

Enjoy the outdoor pool at this North Charleston hotel

In North Charleston

Within a 10-minute walk of the hotel, you'll find Charleston Area Convention Center and North Charleston Coliseum and Performing Arts Center. North Charleston and American LaFrance Fire Museum and Charleston Tanger Outlets are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool, an indoor pool, and a restaurant. Enjoy the gym and free perks like full breakfast and free self parking. A business center, free WiFi in public areas, and luggage storage are also on offer.

ADA Room, 2 Queen Beds (Mobility & Hearing, Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$88* Per night/room Dec 18 - Dec 19

ADA King Room (Mobility & Hearing), Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

ADA Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Charleston Airport ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru by Hilton Charleston Airport

Everyone (1) Couples (2) Family (2)
3 out of 5
Waiting on hotel manager for room cost adjustment because of no hot water

Posted by on Sep 6, 2022

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5 out of 5

Posted by on May 2, 2022

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5 out of 5
Clean, spacious very modern room. Immaculate, modern bathroom with glass enclosed shower. Lobby area like a family room with pool table, board games and plenty of space to gather with friends. Morning breakfast very good, changes each morning. We especially liked the omelettes and sausage breakfast. Have a pancake maker that was popular. Wish they had a waffle maker, but no big deal. 5 stars for us.

Posted by , from Porltand on Mar 21, 2022

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4 out of 5
These are great little rooms - nothing too fancy but brand new and clean.

Posted by on Feb 22, 2022

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1 out of 5
We specifically reserved a room with 2 beds because that is what we needed. When we got there to check in they only had single bed rooms available and could not accommodate what we needed. The staff was VERY rude and non helpful! I ended up having to pay for an additional room in order to get 2 beds.

Posted by on Jan 10, 2022

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5 out of 5
Liked the contemporary styling of the rooms.

Posted by on Nov 19, 2021

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About the Tru by Hilton Charleston Airport

Location 3354 W MONTAGUE AVENUE, North Charleston, SC 29418

Property Features

Tru by Hilton Charleston Airport offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site. Free breakfast is served. WiFi is free in public spaces. You'll find a business center on site. Tru by Hilton Charleston Airport also features gift shops/newsstands, a front desk safe, and an elevator. Free self parking is available. This North Charleston hotel is smoke free.

  • Full breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Charleston Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Air-conditioned accommodations at Tru by Hilton Charleston Airport offer irons/ironing boards. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access.

  • LCD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast.

Tru by Hilton Charleston Airport has a restaurant on site.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru By Hilton Charleston
  • Tru by Hilton Charleston Airport Hotel
  • Tru by Hilton Charleston Airport NORTH CHARLESTON
  • Tru by Hilton Charleston Airport Hotel NORTH CHARLESTON

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.