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4.0 out of 5

"The matress was terrible. Also, there was no cream cheese or jam for bagels, only peanut butter or butter. The desk and chair were very comfortable ... " More

By a verified traveler on Mon 16 Oct 2023

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Hotel Description

Huntersville guestrooms with comfy beds

In Huntersville

You'll find Discovery Place Kids and The Park - Huntersville within 2 miles (3 km) of this hotel. Huntersville Family Fitness and Aquatics and Joe Gibbs Racing are also within 2 miles (3 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$92* Per night/room Apr 1 - Apr 2

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Huntersville Inn & Suites Near Lake Norman ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Huntersville Inn & Suites Near Lake Norman

Everyone (15) Couples (3) Family (12)
5 out of 5

Posted by on Jan 21, 2024

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Comment from Hotel Management

Jan 23, 2024 by Bw

Thanks for your review! your feedback is important to us please be sure that we do take in consideration of our guest opinion on their stay at our property and will strive hard to provide excellent customer service to all guests!

5 out of 5

Posted by , from Cape Coral on Jan 21, 2024

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Comment from Hotel Management

Feb 15, 2024 by BW

Thanks for submitting your review. your feedback is definitely important to us. We do take all reviews into consideration when its received. We will do our best to correct whatever issues that needs improvement. we hope that you stay with us again soon feel free to reach out to us if you have any issues or would like to share more information in reference to your stay so that we can be sure to improve thank you so much

5 out of 5

Posted by on Oct 26, 2023

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Comment from Hotel Management

Jan 19, 2024 by BW

Thanks for your feedback. Your feedback is important to us. Please be sure that your feedback will not go unnoticed and will be taken into consideration so that your next visit will be a very pleasant visit again. We apologize for any inconvenience this may have caused, thanks.

4 out of 5
The matress was terrible. Also, there was no cream cheese or jam for bagels, only peanut butter or butter. The desk and chair were very comfortable for working in my room. The staff were kind and professional.

Posted by on Oct 16, 2023

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Comment from Hotel Management

Jan 19, 2024 by BW

Thanks for your feedback. Your feedback is important to us. Please be sure that your feedback will not go unnoticed and will be taken into consideration so that your next visit will be a very pleasant visit again. We apologize for any inconvenience this may have caused, thanks.

5 out of 5
Everything was great

Posted by on Sep 25, 2023

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Comment from Hotel Management

Jan 19, 2024 by BW

Thanks for your feedback. Your feedback is very important to us. We are excited to hear that you’ve had a pleasant stay with us for we work hard to Make sure our staff is comfortable during their stay Again thanks hope to see you soon.

1 out of 5
Don’t book a room here you will be sharing with your neighbors it is so loud,very unprofessional you can find a five star hotel this is three stars .

Posted by on Sep 21, 2023

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Comment from Hotel Management

Sep 28, 2023 by Bianca

Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

1 out of 5

Posted by on Sep 20, 2023

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Comment from Hotel Management

Sep 28, 2023 by Bianca

Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

5 out of 5

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jul 17, 2023 by silver

Dear Angela,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operations ManagerBest Western Plus Huntersville Inn & Suites Near Lake Norman

1 out of 5
Property has seen its better days. Most of the furnishings, like my chair in the room, was missing patches of its original leather surface. It was wornout stuff. Lobby chairs were also similar in wear and tear. The toilet seay almost falls off the toilet as well.

Posted by on Apr 16, 2023

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Comment from Hotel Management

Apr 18, 2023 by silver

Dear James,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at the property.Sincerely,Silver MiddletonOperations ManagerBest Western Plus Huntersville Inn & Suites Near Lake Norman

4 out of 5
Overall, I had an enjoyable stay. The hotel was clean and comfortable. I had a few small issues with my room but they were immediately addressed by staff once notified. I did not like the area at this time as there is major construction in progress at the intersection of 2 main roads which resulted in a lot of traffic. There are mostly fast food places near the hotel however within a few miles there are restaraunts for dining. In addition, there are shopping centers if you forgot to pack certain items. I recommend this BW if you are vistiting in the area.

Posted by on Oct 10, 2022

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Comment from Hotel Management

Oct 10, 2022 by peter

Dear Kathy,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at the property.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Silver MiddletonOperations ManagerBest Western Plus Huntersville Inn & Suites Near Lake Norman

About the Best Western Plus Huntersville Inn & Suites Near Lake Norman

Location 13830 Statesville Rd, Huntersville, NC 28078

Property Features

Best Western Plus Huntersville Inn & Suites Near Lake Norman offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Huntersville Inn & Suites Near Lake Norman. Free self parking is available. Smoking is allowed in designated areas at this Huntersville hotel.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • Built in 2010
  • Full breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Huntersville Inn & Suites Near Lake Norman offers 64 accommodations with MP3 docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 39-inch LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free full breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Huntersville Inn Lake Norman
  • Best Western Plus Huntersville Lake Norman
  • Best Western Plus Norman
  • Best Western Plus Inn Lake Norman
  • Best Western Plus Lake Norman
  • Best Western Plus Huntersville Inn Suites Near Lake Norman

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.