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Comfort Suites Pineville - Ballantyne Area

3-star property
10415 Centrum Pkwy, Pineville, NC 1-855-201-7819
3.7 out of 5
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See all 15 travelocity Reviews

"Location was convenient to shopping, restaurants and the interstate. The breakfast was exceptional and so was the staff. " More

By a verified traveler on Sat 30 Mar 2019

Points Of Interest

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Hotel Description

3-star hotel perfect for exploring Pineville

Heart of Pineville

Stay at this Pineville hotel and you'll be within half a mile (1 km) of Carolina Place and 2 miles (3 km) of Carolinas ContinueCARE Hospital at Pineville. Also, CSA OrthoCarolina Sportsplex is within 3 miles (5 km) and NarroWay Theater is within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$96* Per night/room Feb 26 - Feb 27

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Pineville - Ballantyne Area ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Pineville - Ballantyne Area

Everyone (11) Couples (1) Family (4)
1 out of 5
We were told there were no towels, therefore we were unable to shower!!! Both elevators broke down and my husband has a heart condition so we walked the fifth floor a dozen times with him hardly able to breathe. Loud kids all night. Weed smoking in our hall. Worst experience at a hotel I have had ever.

Posted by on Jul 10, 2022

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Comment from Hotel Management

Jul 14, 2022 by radhika

Thank you for taking the time to share your feedback. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is our primary aim to give you a five-star experience and it is disheartening to hear that this is not the impression we left you with. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. It is always our goal to give you a 5-star experience and I apologize for failing to do so. I do hope you'll return and let us show you a far better experience.

1 out of 5
Made a nonrefundable reservation when we realized we would miss our connecting flight. Arrived at hotel after $75 Uber ride from airport to find out they had given our room away. We had to spend another $50 on an Uber back to the airport and then spent the night in baggage claim.

Posted by , from Vestavia Hills on Apr 8, 2022

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Comment from Hotel Management

Apr 12, 2022 by GM

Thank you for giving us a review. We don't know how reservations were coming through our system when we didn't have availability. I apologize for the inconvenience.

1 out of 5

Posted by on Apr 4, 2022

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4 out of 5
Location was convenient to shopping, restaurants and the interstate. The breakfast was exceptional and so was the staff.

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 1, 2019 by GM

Thank you for giving us this awesome five-star review. We really appreciate and value the feedback of our guest. It was a pleasure to have you as our guest. Thank you for choosing us as your place to stay. We look forward to seeing you again in the near future!

5 out of 5

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 1, 2019 by GM

Thank you for your review

4 out of 5

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 31, 2019 by GM

Thank you for giving us a review

5 out of 5
The overall experience was great! Very convenient to restaurants and retail.

Posted by on Jun 26, 2017

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Comment from Hotel Management

Aug 18, 2017 by Mia

Thank you for taking time to complete our survey. We appreciate your feedback.

5 out of 5

Great hotel

Cons: Stairways were a little beat up and bathroom fan did not work, but no big deal.
Looked nice, easy to sleep, breakfast was great! The hotel was easy to get to. Front desk staff was very friendly. No issues with parking.

Posted by on Jun 5, 2017

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4 out of 5

Quick stay

Pros: It was very comfortable and convenient and affordable. We appreciated the breakfast before heading off to the Church.
Cons: The shower curtain did not fit completely, we both were concerned about the water getting on the floor.
Location: Sorry, we were not interested in things to do this trip, but there is plenty to do and many restaurants in the area.
We chose this hotel to be close to our son's house for our Grandson's confirmation.

Posted by on May 9, 2017

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5 out of 5

Nice hotel close to Carowinds

Comfort Suites was a short drive to Carowinds Amusement Park near Charlotte. The king room was nice and perfect for a single night stay. The only negative thing I could say is that the bathroom was on the smallish side. The breakfast is your current hotel breakfast. Waffles, a variety of cold cereals, and pastries, biscuits and gravy, microwaved sausage and eggs. There was some fresh fruits and juices. Nothing fancy but filling enough to get you ready for a day at the park.

Posted by , from Wellford, SC on Mar 26, 2017

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About the Comfort Suites Pineville - Ballantyne Area

Location 10415 Centrum Pkwy, Pineville, NC 28134

Property Features

Comfort Suites Pineville - Ballantyne Area offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Comfort Suites Pineville - Ballantyne Area also features tour/ticket assistance, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis. This 3-star Pineville hotel is smoke free.

  • 116 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Pineville - Ballantyne Area offers 116 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Pineville
  • Comfort Suites Pineville
  • Comfort Hotel Pineville
  • Comfort Suites Pineville Hotel
  • Pineville Comfort Suites
  • Comfort Suites Pineville - Ballantyne Area Hotel
  • Comfort Suites Pineville - Ballantyne Area Pineville
  • Comfort Suites Pineville - Ballantyne Area Hotel Pineville

You should know

  • The seasonal pool will open in June and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.