- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool weight room gggggghhhhhhhhbbhhjhhjhhhhhjjkjnnbhhhbgv
Your dates need to occur after 2020-01-27. Try updating your dates to see prices for your trip.
Located in Charlotte, Hilton Garden Inn Charlotte Waverly, NC is in a walkable area with good shopping. Freedom Park and CSA OrthoCarolina Sportsplex reflect the area's natural beauty and area attractions include Carowinds Theme Park and N.C.Korean War Memorial. Looking to enjoy an event or a game while in town? See what's happening at Bojangles' Coliseum or American Legion Memorial Stadium.
Got to hotel @ 2am and the doors were locked. No one was at the front desk. Rang intercom and called front desk. Chris finally showed up and said he was delivering something to a room. He said he couldn’t check me in because my reservation was for that day checking in at 3pm. He said I had to call the third party booker to change my check in. While I was on the phone he started talking and stated that he would check me in but I had to wait until he did the nightly accounts.He seemed agitated and angry.Never welcomed me or smiled.I was very uncomfortable around him.After about 30 minutes he gave me my key and still no smile or welcoming. He said he wasn’t supposed to let me check in this way but would do it.I told him I hoped it was smoke free. It wasn’t but I was afraid to say anything so I couldn’t fall asleep until after 4am.At 8:40am the maid started knocking on doors and woke me up & couldn’t get back to sleep.i spoke to manager about a late checkout and she said no.I told her the a/c fan wreaked of cigarettes.i had to turn it off leaving me with no heat or air.i had been traveling from Seattle to Charlotte for 10 hrs. I was exhausted.i checked out at noon with having only 4 hrs of sleep and paid $140.I am a senior citizen traveling alone.It was the scariest and most unpleasant hotel experience of my life.I will never book with Hilton again.The manager was not very pleasant either even after I explained my experience.She said Chris should not have checked me in.😭Horrible