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3.3 out of 5
See all 4 travelocity Reviews

"The card to get in the side entry to my room did not work and I had to go around the building in the rain to get a replacement. the next morning tha ... " More

By a verified traveler on Mon 09 Aug 2021

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Suite, 1 Queen Bed, Accessible (Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$128* Per night/room May 5 - May 6

Suite, 1 Queen Bed, Accessible (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Charlotte Airport ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Home2 Suites by Hilton Charlotte Airport

Everyone (3) Family (1)
4 out of 5

Posted by on Feb 3, 2024

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5 out of 5

Posted by , from Emerald Isle on Dec 21, 2023

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Comment from Hotel Management

Jan 2, 2024 by Sales Team

Thank you for the outstanding review! We hope to see you again next time you are in the Charlotte area!

1 out of 5
Didn’t even get to stay there actually they gave our room away even tho we paid in full for it. We went to a concert and then came to check in and our room was sold to someone else. Now the guy at the front desk did try to help by calling around to find us a room but still was very crappy for the earlier shift to sell out people reservations. There was numerous people coming in all whom had their rooms taken away. I wouldn’t stay there they may try to take you room while your in it

Posted by on Jun 30, 2022

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Comment from Hotel Management

Aug 16, 2022 by CCS

Thank you for your comments. We apologize for the inconvenience that you encountered upon your arrival. We will use your comments as training for our associates going forward. This issue is not standard procedure for us, but going through it will allow us to enhance our service. Again, I apologize & thank you for your time.

3 out of 5
The card to get in the side entry to my room did not work and I had to go around the building in the rain to get a replacement. the next morning that card did not work so I had to replace the card to get in the building and the elevator twice. The complimentary computer to get my airplane ticket did not work. Although they said they would not be cleaning my room for the second night of my visit they did anyway and left me with only one towel. on the first night the refrigerator made a dozen different noises through the night but the second night no noises at all.

Posted by on Aug 9, 2021

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.