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4.2 out of 5

"I would like to thank the staff for a very comfortable stay. I'd give it a 9 out of 10, if I were to give it a rating. " More

By a verified traveler on Sat 29 Apr 2023

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Hotel Description

Hotel perfectly located for exploring Arrowood

Arrowood stay

Your stay at this Arrowood hotel places you within 3 miles (5 km) of Ramblewood Park and United States Citizenship and Immigration Services office. Carowinds Theme Park and Little Sugar Creek Greenway are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$102* Per night/room Mar 31 - Apr 1

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place Charlotte/Arrowood ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Charlotte/Arrowood

Everyone (9) Couples (3) Family (6)
4 out of 5
I would like to thank the staff for a very comfortable stay. I'd give it a 9 out of 10, if I were to give it a rating.

Posted by on Apr 29, 2023

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Comment from Hotel Management

May 1, 2023 by Sophia CSR

Hi Linda,Thank you for choosing to stay with us and for sharing your positive experience. We are delighted to hear that you had a comfortable stay and would rate us highly. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

3 out of 5

Posted by , from Oakdale on Dec 31, 2022

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5 out of 5

Posted by on Dec 1, 2022

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4 out of 5

Posted by on Sep 1, 2022

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5 out of 5
Liked we would definitely stay there again

Posted by , from NEW CASTLE on Mar 12, 2022

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Comment from Hotel Management

Mar 13, 2022 by Joel Coffey, Front Desk Supervisor

I appreciate you staying with us! I am pleased that you were satisfied with your service and accommodations! I invite you to stay with us again the next time you are in the area. We look forward to having another opportunity to serve you!

5 out of 5
We’ve been staying here on our way driving to and from our condo in Florida since 2014. The staff is just wonderful!

Posted by on Feb 7, 2022

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Comment from Hotel Management

Feb 8, 2022 by Joel Coffey, Front Desk Supervisor

Hi Judi! I appreciate you staying with us. First and foremost, we sincerely appreciate your loyalty to our hotel! I am pleased that you enjoyed the service you received during your past visit. We look forward to seeing you again in the near future!

5 out of 5
Extremely nice staff both at checkin and breakfast.

Posted by , from EVANS on Jan 17, 2022

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Comment from Hotel Management

Jan 18, 2022 by Joel Coffey, Front Desk Supervisor

Hi Frankie! I appreciate you staying with us! I am pleased that you were satisfied with the level of customer service you received from our staff. I invite you to stay with us again the next time you are in the area. We look forward to having another opportunity to serve you.

3 out of 5
The staff was very polite and friendly. The hotel needs to invest in new sheets b/c we found some stains and holes in ours. The traffic was loud outside and we had someone pound on our door around 11:30pm and then prank call our room, which scared our kids (although I don’t blame this incident on the hotel). It did the job, but not our finest hotel experience.

Posted by on Jul 3, 2021

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Comment from Hotel Management

Aug 10, 2021 by Joel Coffey, Front Desk Supervisor

I appreciate you staying with us. I apologize that your overall stay was anything less than satisfying due to the unfortunate circumstances which occurred during your visit. I invite you to stay with us again the next time you are in Charlotte.

4 out of 5

Posted by on Jun 24, 2021

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Comment from Hotel Management

Aug 11, 2021 by Joel Coffey, Front Desk Supervisor

I appreciate you staying with us. I am so glad that your overall stay was pleasurable. I invite you to stay with us again whenever you are in the Charlotte area.

5 out of 5
Very friendly reception staff. Nearby restaurants and quiet location just down the road from the highway. Good for business hotel.

Posted by on Jun 24, 2021

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Comment from Hotel Management

Aug 11, 2021 by Joel Coffey, Front Desk Supervisor

I appreciate you staying with us. I am pleased to learn that our service met your expectations! I invite you to stay with us again the next time you are in the area.

About the Hyatt Place Charlotte/Arrowood

Location 7900 Forest Point Blvd, Charlotte, NC 28273

Property Features

Hyatt Place Charlotte/Arrowood offers its guests a fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Hyatt Place Charlotte/Arrowood also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Charlotte hotel.

  • 126 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Place Charlotte/Arrowood offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • No rollaway/extra beds available
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Charlotte/Arrowood
  • Hyatt Place Charlotte/Arrowood Charlotte
  • Hyatt Place Charlotte/Arrowood Hotel
  • Hyatt Place Charlotte/Arrowood Hotel Charlotte
  • Hyatt Charlotte
  • Charlotte Hyatt
  • Hyatt Place Charlotte/Arrowood Hotel
  • Hyatt Place Charlotte/Arrowood Charlotte
  • Hyatt Place Charlotte/arrowood Hotel Charlotte

You should know

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.