- Liked: Property conditions & facilities
- Disliked: Cleanliness, staff & service
Room did not get cleaned after first night, called front desk for towels next morning and no one ever showed up...
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In the city center and near a metro station, Omni Charlotte Hotel is in a walkable area with good airport proximity. Discovery Place and NASCAR Hall of Fame are cultural highlights, and travelers looking to shop may want to visit EpiCentre and SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Our guests appreciate the hotel's central location.
Hotel checkin was great. staff are very nice. Our room faced the bars where music played until 2am. We did have a sound machine that helped some but automatically turned off every hour. The staff offered earplugs but I don't like to wear them since my children were traveling home and would need to call. The price was very expensive because of the ACC football game.