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4.4 out of 5

"The staff was very nice. The Hotel was clean rooms were clean. " More

By a verified traveler on Tue 27 Dec 2016

Hotel Description

3.5-star hotel near Billy Graham Library

Close to airport

You'll be within half a mile (1 km) of Charlotte Regional Farmers Market and 2 miles (3 km) of York Road Community Park with a stay here. Renaissance Park and United States Citizenship and Immigration Services office are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 13 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free WiFi and a free area shuttle.

Comfy beds, WiFi

The 275 guestrooms feature thoughtful touches like pillow menus and bathrobes, while refrigerators and microwaves offer the conveniences of home. Other amenities include pillowtop beds, sofa beds, and Smart TVs with satellite channels.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max
$94* Per night/room Nov 8 - Nov 9

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Renaissance Charlotte Suites Hotel ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Charlotte Suites Hotel

Everyone (4) Couples (1) Business (1) Family (1)
5 out of 5
Service...and overall cleanliness. They exemplify what it excellent service and care should be. Myself and my party of 5 was extremely happy. We plan on booking our future endeavors and business trips there. I appreciate the attention to detail they provided me and my guests.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Assistant General Manager of Rooms

Dear Guest, thank you for taking the time to share feedback about your stay. We strive to offer each and every customer flawless service, and we are thrilled we provided the same to you and your clientele. We will share your comments with our entire team and thank them for the work they are doing daily. We appreciate your patronage and look forward to welcoming you back to the Renaissance Charlotte Suites Hotel. Best Regards, Charles Johnson, Assistant General Manager of Rooms

5 out of 5
Toni at the front desk was very nice. she was very helpful.

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 9, 2019 by Assistant General Manager of Rooms

Dear Jill, thank you for the outstanding review of the Renaissance Charlotte Suites Hotel! We are delighted to read how much you enjoyed your stay and that our staff provided you with excellent service. Thank you again for acknowledging our front desk associate Toni for a job well done. We will be sure to share your comments with her. We look forward to seeing you again soon. Best Regards, Charles Johnson, Assistant General Manager of Rooms

4 out of 5
I believe there was a conference or something of that nature where pool was filled with a lot of people and much smaller than picture. Older hotel... But met descriptions.

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 3, 2019 by Assistant General Manager of Rooms

Dear Guest, thank you for sharing your experience at the Renaissance Charlotte Suites Hotel and letting us know that you had an overall satisfactory stay despite some minor issues you encountered. Thank you for the kind rating, and we appreciate your feedback and look forward to your next visit! Best Regards, Charles Johnson, Assistant General Manager of Rooms

4 out of 5
Really nice room - good sized, comfy chairs, great bed and pillows. Overall, a very nice place to stay.

Posted by on Apr 12, 2019

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Comment from Hotel Management

Apr 12, 2019 by Assistant General Manager of Rooms

Dear Gary, we are glad to know how much you enjoyed your stay at the Renaissance Charlotte Suites Hotel. It is always our goal to deliver an excellent experience through our excellent accommodations and comfortable beddings. Thank you for being our guest, and we hope to welcome you again soon. Best Regards, Charles Johnson, Assistant General Manager of Rooms

4 out of 5

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 20, 2019 by Assistant General Manager of Rooms

Dear Guest, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Renaissance Charlotte Suites Hotel. Best Regards, Charles Johnson, Assistant General Manager of Rooms

3 out of 5

Nice Hotel

The staff was very nice. The Hotel was clean rooms were clean.

Posted by on Dec 27, 2016

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Comment from Hotel Management

Dec 29, 2016 by Manager

Thank you for your review. We appreciate your kind comments. We hope we will be your hotel of choice the next time your travels bring you to Charlotte. Until then, travel safe! Best Regards, Paul Papadopulos General Manager

3 out of 5

NOT a Renaissance

Pros: That the parking was close enough to allow for a quick departure.
Cons: Everything.
This is an Embassy Suites that has been rebranded with just a tinge of an upgrade. Definitely not indicative of other Renaissance hotels I've frequented. Reservation was botched. Check-in was botched. Even after it came to light that I wouldn't be getting the rooms I reserved, I didn't even get the rooms they promised to compensate me with. Hotel was oversold. Gobs of people were just camped out in the lobby hoping for a room, as if they were waiting to fly stand-by at the airport. Not a good scene. No bedding for the sofa bed. Furniture was rickety.

Posted by on Jul 27, 2015

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5 out of 5

Nice and convenient

Pros: Room, comfort of bed, food at the restaurant.
We stayed overnight to fly out of Charlotte airport early in the morning. It was easy to find, we were allowed to park our car there for the duration of our trip, room was great, and so was the food. We would absolutely stay here again.

Posted by , from Clemson, SC on Mar 24, 2015

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5 out of 5

Impressive!

Pros: Close restaurants
Cons: No free Internet
Awesome value! Friendly Staff....very helpful when we had a problem. Beautiful Decor! Clean Rooms! My only complaint was they did not have free wi-fi.

Posted by , from Easley, SC on Apr 10, 2013

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2 out of 5

I would love to recommend it, but for some major failings

Pros: Quiet
Cons: No free Internet
I had read the reviews and was looking forward to my night's stay. When we arrived everything was great--good food at the restaurant, great service at the restaurant, nice, clean room and very comfortable bed. But my stay there was for an early morning flight. I asked for a wake-up call that never came in--an essential necessity for an early am flight. And I asked for breakfast to arrive at a specific time and it never did. After waiting 20 minutes after the breakfast arrival time, I had to cancel it and head to the airport with two very hungry little kids. Also, the internet service was NOT free as advertised.

Posted by , from Virginia on Feb 6, 2013

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About the Renaissance Charlotte Suites Hotel

Location 2800 Coliseum Centre Dr, Charlotte, NC 28217

Property Features

Renaissance Charlotte Suites Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 28300 square feet (2629 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Renaissance Charlotte Suites Hotel. An area shuttle within 3 miles and a roundtrip airport shuttle at scheduled times are free. For a fee, parking is available. This 3.5-star Charlotte hotel is smoke free.

  • 1 building
  • 275 guestrooms or units
  • 9 levels
  • 28300 sq ft of conference space
  • 2629 sq m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (9.1 km / 5.6 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 miles
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Renaissance Charlotte Suites Hotel offers 275 air-conditioned accommodations with safes and complimentary newspapers. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.

Renaissance Charlotte Suites Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 6:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 6:00 AM to 11:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Renaissance
  • Charlotte Renaissance Suites
  • Charlotte Suites
  • Renaissance Charlotte
  • Renaissance Charlotte Suites
  • Renaissance Suites
  • Renaissance Suites Charlotte
  • Renaissance Suites Hotel
  • Renaissance Suites Hotel Charlotte
  • Suites Charlotte
  • Renaissance Charlotte Suites Hotel
  • Renaissance Charlotte Hotel Charlotte
  • Renaissance Charlotte Suites
  • Renaissance Charlotte Suites Hotel Hotel
  • Renaissance Charlotte Suites Hotel Charlotte
  • Renaissance Charlotte Suites Hotel Hotel Charlotte

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.