Sheraton Charlotte Hotel

Star Rating
4 out of 5
Photo gallery


3.9 / 5Good
791 reviews


  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning


What's nearby

  • Popular Location
    NASCAR Hall of Fame
    8 min walk
  • Popular Location
    Charlotte Convention Center
    12 min walk
  • Popular Location
    Spectrum Center
    15 min walk
  • Airport
    Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    11 min drive

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Your dates need to occur after 2019-12-11. Try updating your dates to see prices for your trip.

    About this area


    Connected to the convention center and in the city center, Sheraton Charlotte Hotel is in an area with good shopping. NASCAR Hall of Fame and Discovery Place are cultural highlights, and travelers looking to shop may want to visit EpiCentre and SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      NASCAR Hall of Fame - 8 min walk
    • Popular Location
      Charlotte Convention Center - 12 min walk
    • Popular Location
      Spectrum Center - 15 min walk
    • Popular Location
      EpiCentre - 16 min walk
    • Popular Location
      Bank of America Corporate Center - 18 min walk

    Getting around

    • Charlotte Station - 4 min drive
    • Stonewall Station - 10 min walk
    • Charlotte, NC (CLT-Charlotte-Douglas Intl.) - 17 min drive


    • Social Bar & Kitchen – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily.
    • Craft City Social Club – Gastropub offering Latin American cuisine. Serves lunch and dinner daily.
    • City Lights Rooftop – Rooftop bar. Open daily.

    About this property

    Sheraton Charlotte Hotel

    Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a fitness center, and a coffee shop/café. All 305 rooms offer WiFi, 24-hour room service, and LCD TVs with cable channels. Guests will also find coffee makers, hair dryers, and safes.

    Property amenities


    • Available in all rooms: WiFi (USD 10.95 per day)
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Self parking: USD 23.50 per day
    • Free area shuttle up to 1.00 mi

    Food and drink

    • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 8.00-18.00 for adults and USD 8.00-18.00 for children
    • 2 restaurants and 1 coffee shop/café
    • 2 bars/lounges
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • Fitness center
    • Indoor pool
    • Outdoor pool

    Family friendly

    • Dry cleaning service
    • Free area shuttle
    • Free cribs/infant beds
    • Indoor pool
    • Outdoor pool


    • ATM/banking services
    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Vending machine

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Wedding services

    Languages spoken

    • English
    • French
    • Spanish

    Business services

    • 24-hour business center
    • 17 meeting rooms
    • Computer station
    • Conference center (50734 square feet of space)


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage


    • Smoke-free property
    • TV in lobby

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Heating


    • Designer toiletries
    • Hair dryer
    • Shower/tub combination


    • Cable channels
    • LCD TV
    • Premium channels

    Food and drink

    • Coffee/tea maker


    • Desk
    • Iron/ironing board
    • Safe

    Nearby things to do


    Where to eat

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    We left our fan at home (for sleeping reasons) and we inquired about one at the desk and they furnished us one. Excellent service. Did not like the mattress at all. We both woke up stiff and sore. But other than that stay was good

    Stayed 1 night in Dec 2019


    • Disliked: Cleanliness, property conditions & facilities, room comfort

    Stayed 2 nights in Nov 2019


    • Liked: Cleanliness
    • Disliked: Staff & service, room comfort

    Friday night was fine. But Saturday night there was music playing that we could hear on our second floor room. Front desk said it was coming from the bar. But it went on all night long until after 6am on Sunday morning!!!!! Called the front desk numerous times. No one bothered to come up to our room to hear what was going on. Ridiculous.

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Wonderful staff! Great location, clean room, comfy bed and just an overall great vibe!

    Stayed 2 nights in Nov 2019


    • Liked: Staff & service

    Pillows were uneven, stains on comforter, and awaken to emergency sirens from outside every hour.

    Stayed 3 nights in Nov 2019

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