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4.4 out of 5

"The property was nice and hotel stay was nice, first day 10/27 check in lady was very nice and helpful but the following 2 days)10/28-10/29 the woman ... " More

By a verified traveler on Wed 01 Nov 2023

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Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$97* Per night/room Mar 31 - Apr 1

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Spark by Hilton Charlotte Airport I-77 ratings based on 67 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Spark by Hilton Charlotte Airport I-77

Everyone (35) Couples (12) Family (17)
5 out of 5

Posted by , from Mesa on Nov 13, 2023

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Comment from Hotel Management

Dec 5, 2023 by Todd

Thank You for your Superior 5 Star Review

5 out of 5
Very happy

Posted by , from RALEIGH on Nov 12, 2023

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Comment from Hotel Management

Nov 12, 2023 by Todd

Thank You for your Superior 5 Star Review. We are delighted to hear that you were very happy with your stay

4 out of 5
The property was nice and hotel stay was nice, first day 10/27 check in lady was very nice and helpful but the following 2 days)10/28-10/29 the woman at front desk was very rude and not helpful..asked about nondairy creamer and she said whatever is out there is it, at check out she looked up and said put the key in the basket and that was it...very unwelcoming

Posted by on Nov 1, 2023

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Comment from Hotel Management

Nov 2, 2023 by Todd

Thank You for your Positive 4 Star Review and comments about our nice hotel and your nice stay. We will review your front desk experience

3 out of 5
Room was basic and not as clean as the reviews made it seem to be clean. Sheets had stains and I could tell the bed was made but wasn’t made with clean sheets. Walls had stains. There was a spider and some other type of bug crawling on the walls and I was on a higher floor. Bathroom was small but okay. Staff was nice and accommodating, but would not recommend staying here and would not be back. Only ten minutes from the airport so that was a plus. One thing for sure is they do not allow locals who live within 50 miles of the hotel to stay there, which is fairly odd. I’ve never heard of that before. It’s a cheap hotel, so I guess you get what you pay for.

Posted by on Oct 14, 2023

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Comment from Hotel Management

Oct 14, 2023 by Todd

Thank You for your Positive comments about our nice and accommodating staff. I do apologize for the experience you are communicating as this is not the normal experience of our guests.

5 out of 5
Staff is very polite and rooms are very clean.

Posted by on Aug 27, 2023

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Comment from Hotel Management

Aug 27, 2023 by Todd

Thank You for your Exceptional 5 Star Review and comments about our very polite staff and very clean rooms

5 out of 5

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 9, 2023 by Todd

Thank You for your Exceptional 5 Star Review

1 out of 5

Posted by on Jul 31, 2023

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Comment from Hotel Management

Aug 21, 2023 by Todd

Our hotel is 100% Non Smoking Hotel. We upgraded your reservation to a Suite prior to arrival. We are sorry that security had to be involved with your stay late in the night.and your are requested to find other accommodations in the future

4 out of 5
Nice property

Posted by on Jul 23, 2023

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Comment from Hotel Management

Jul 23, 2023 by Todd

Thank You for your Positive 4 Star Review

1 out of 5
This hotel was horrible, except for the shuttle driver Rob.

Posted by on Jul 18, 2023

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Comment from Hotel Management

Jul 18, 2023 by Todd

Please verify your hotel. We do not show record of your stay at our hotel and we do not have shuttle drivers.

5 out of 5
Everything was clean and staff were attentive. Close to event we were attending. Check in and out was a breeze.

Posted by on Jul 16, 2023

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Comment from Hotel Management

Jul 17, 2023 by Todd

Thank You for your Exceptional 5 Star Review and comments about our clean hotel and attentive staff

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