Skip to main content
Beginning of main content

Enter dates to see availability

"The room was nice and clean. Staff was really friendly. " More

By a verified traveler on Sun 12 Jul 2020

Hotel Description

3-star historic hotel near Songbirds Guitar Museum

Downtown Chattanooga stay

At this Downtown Chattanooga hotel, you'll be steps from Songbirds Guitar Museum and within a 15-minute walk of Tivoli Theatre. University of Tennessee at Chattanooga and Tennessee Aquarium are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel features 3 restaurants and 2 bars/lounges. Traveling on business? Take advantage of the business center and free WiFi in public areas. A free area shuttle is offered as well.

Free WiFi, satellite TV

The 145 guestrooms boast modern comforts like TVs with satellite channels, along with free WiFi. Other amenities include coffee/tea makers, hair dryers, and ironing boards.

Signature Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Chattanooga Choo Choo ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chattanooga Choo Choo

Everyone (8) Couples (1) Family (2)
4 out of 5
The room was nice and clean. Staff was really friendly.

Posted by , from Oakwood, GA on Jul 12, 2020

Was this review helpful to you?
Comment from Hotel Management

Jul 16, 2020 by Guest Experience

Thank you for your review Murph.

5 out of 5

Posted by on Oct 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 18, 2019 by Choo Choo Management

Thank you for staying at the Chattanooga Choo Choo. We appreciate your feedback.

5 out of 5
Love it overall. So unique, but it needs more lighting

Posted by on Aug 26, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 26, 2019 by Choo Choo Management

Thank you for your feedback. We are glad that you enjoyed your stay at the historic Chattanooga Choo Choo. Please visit us again soon!

4 out of 5
Looks like a train station with different cars acting as businesses (bar, escape room, etc.). Food on property was very good.

Posted by , from Port Orange, FL on Jun 28, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 30, 2019 by Chesney C.

Thank you for sharing your feedback. We're glad you enjoyed your stay.

3 out of 5
We loved the experience of staying in a train car! It was also wonderful having a great restaurant (Stir) and coffee shop (Frothy Monkey) within easy walking distance. Overall our room seemed clean, but the carpet was gross (my 1 year old’s feet, hands and knees were black after crawling around), the bathroom door didn’t latch shut, and the bed needed to be replaced. Overall we enjoyed our stay and would recommend it as a unique and pleasant experience!

Posted by on May 18, 2019

Was this review helpful to you?
Comment from Hotel Management

May 21, 2019 by Chesney C.

Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced, and we would love for you to come stay with us again once the train car renovations have been completed.

5 out of 5

Posted by on May 17, 2019

Was this review helpful to you?
Comment from Hotel Management

May 17, 2019 by Chesney C.

Thank you for sharing your feedback. We're glad you had a wonderful stay.

5 out of 5
Nice area to walk around in, staff was helpful with suggestions

Posted by on Apr 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 12, 2019 by Chesney C.

Thank you for sharing your feedback. We're glad you had a wonderful stay with us.

3 out of 5

Posted by on Mar 20, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2019 by Chesney C.

Thank you for sharing your feedback. We sincerely apologize for any inconveniences you experienced while with us.

4 out of 5
Liked the train cars parked in yard. Wish we could have stayed in one of them. Very nice with nice indoor pool, which we did not use as we were in the area for sightseeing.

Posted by on Mar 19, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2019 by Chesney C.

Thank you for sharing your feedback. We're glad you enjoyed your stay with us, and hope to see you again.

5 out of 5
We had a great stay with this hotel. We feel it’s a very nice place to stay with kids. We have four children. They had a blast in the pool, as well as we did also. It was warm and the depth was just perfect for us all. Our room was very clean and we had plenty of room, even for our pack and play. Also, the breakfast was really nice. We had a variety to pick from; with four kids we have to have our options. So, we would say the overall experience was phenomenal. We will most definitely be staying here every time we visit Chattanooga.

Posted by , from Tennessee on Jan 27, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 28, 2019 by Chesney C.

Thank you for sharing your feedback. We're glad you had a wonderful stay with us, and we look forward to your next visit.

Renovations + Closures

The following facilities or services will be unavailable from June 26 2020 to December 31 2020 (dates subject to change):

  • Fitness facilities
  • Swimming pool

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center. WiFi is free in public spaces. The business-friendly Chattanooga Choo Choo also features gift shops/newsstands, a garden, and concierge services. A free area shuttle within 1 miles is available. For a fee, parking is available. This Beaux Arts Chattanooga hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1973
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Chattanooga Metropolitan Airport (CHA) (20.8 km / 12.9 mi)
  • Property shuttles: Free area shuttle within 1 miles
  • Parking: Self parking available for a surcharge

Room Amenities

Chattanooga Choo Choo offers 145 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2015.

  • HD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Chattanooga Choo Choo has 3 restaurants serving breakfast, lunch, and dinner.

Stir - This restaurant serves lunch and dinner. A children's menu is available. Open daily.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property only accepts debit or credit cards and credit cards for all onsite payments; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts debit or credit cards and credit cards for all onsite payments. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7 per night
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chattanooga Choo
  • Chattanooga Choo Choo
  • Chattanooga Choo Choo Hotel
  • Choo Choo
  • Choo Choo Chattanooga
  • Choo Choo Hotel
  • Chattanooga Choo Choo Hotel Chattanooga
  • Chattanooga Holiday Inn
  • Holiday Inn Chattanooga Choo
  • Chattanooga Choo Choo Hotel
  • Chattanooga Choo Choo Chattanooga
  • Chattanooga Choo Choo Hotel Chattanooga

Awards & Affiliations

The property is a member of Historic Hotels of America.

url importing http://travel.travelocity.com/Chattanooga-Hotels-Chattanooga-Choo-Choo.h15924-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chattanooga-Hotels-Chattanooga-Choo-Choo.h15924-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Chattanooga-Hotels-Chattanooga-Choo-Choo.h15924-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.