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"Room was clean but was in need of some repair (holes in walls, scratches in tub, tub grout). Hotel was extremely low on clean towels (supposedly due t ... " More

By a verified traveler on Sun 20 Mar 2022

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Hotel Description

Hotel near Ruby Falls in Chattanooga

Lookout Valley Neighborhood Association stay

Your stay at this Lookout Valley Neighborhood Association hotel places you within 3 miles (5 km) of Tennessee River and Reflection Riding Arboretum and Nature Center. Ruby Falls and International Towing and Recovery Hall of Fame and Museum are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a gym on site, and a 24-hour front desk and a terrace are also provided.

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$110* Per night/room Aug 11 - Aug 12

Suite, 1 Bedroom, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Chattanooga-Lookout Mountain ratings based on 25 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Chattanooga-Lookout Mountain

Everyone (14) Couples (1) Family (4)
4 out of 5
Room was clean but was in need of some repair (holes in walls, scratches in tub, tub grout). Hotel was extremely low on clean towels (supposedly due to being understaffed). Breakfast was good and the employee there did a great job of keeping everything clean and stocked. Overall we were happy with our stay.

Posted by on Mar 20, 2022

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Comment from Hotel Management

Apr 4, 2022 by Ashlie- GM

Thank you for your review, I will get with our maintenence and housekeeping department and implement more time to working laundry to prevent this from happening in the future.

3 out of 5
The area was nice. The property had some nice updates though room was not very clean. The couch had food stains and one of towels was dirty. The fold out couch was full of crumbs as well.

Posted by on Sep 20, 2021

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5 out of 5
.

Posted by on Aug 9, 2021

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5 out of 5

Posted by on Jul 29, 2021

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2 out of 5
Pool open till 12 am

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 20, 2021 by Amy C.

Can you please offer more details.

5 out of 5

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jul 20, 2021 by Amy C.

Thanks for rating your stay.

3 out of 5
The room was updated and clean (floors weren't mopped), bed was comfortable, room stayed cold, and staff was nice. Don't let pictures of morning "breakfast" fool you though. I spend extra to get breakfast in the morning so we don't have to eat out 3 times a day while on vacation. Pictures showed waffle maker, sausage, bacon & oatmeal. We got a packaged blueberry muffin, coffee and water. Not happy! Also the third floor hallways smelled horrible!

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jun 25, 2021 by J Gordon

Greetings, I will adress your concern, with appropiate departments, thnak you for choosing us.

2 out of 5
Our room was FILTHY! The shower was dirty, there was trash under the couch sofa, stained linens and towels, nail clippings... it was pretty bad. I did tell the front desk the morning of check out (we checked in late the night before, passing thru. Didnt see all these things until the next AM). She was concerned about it which was appreciated, but i wont be staying there again. 1st and last time at this hotel.

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 29, 2021 by Amy C.

Dear guest, please accept my deepest apology for us falling short during your brief stay with us. I'm using your survey as feedback to train my staff.

3 out of 5
The place just felt dirty and gross. It was not especially dirty, it just seemed tired and not inviting.

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 9, 2021 by Amy C.

Thanks for you feedback.

5 out of 5

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jun 29, 2021 by Amy C.

Thanks for your feedback.

About the Country Inn & Suites by Radisson, Chattanooga-Lookout Mountain

Location 3725 Modern Industries Blvd., Chattanooga, TN 37419

Property Features

There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A fitness center, a terrace, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Chattanooga-Lookout Mountain. Self parking is free. This Chattanooga hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Chattanooga-Lookout Mountain offers 79 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Maximum 3 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlson I-24
  • Country Carlson Chattanooga I-24 West TN
  • Country Inn Carlson Chattanooga I-24 West TN
  • Inn Carlson I-24

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.