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Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds

Guest reviews

4.1 out of 5 Very Good
789 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air Conditioning
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationRuby Falls5 min drive
Popular LocationLookout Mountain Incline Railway6 min drive
AirportChattanooga, TN (CHA-Chattanooga Metropolitan)20 min drive
Popular LocationRock City20 min drive

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About this area

Chattanooga

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn is located in Chattanooga. Lookout Mountain Incline Railway and Tivoli Theatre are notable landmarks, and the area's natural beauty can be seen at Ruby Falls and Rock City. Tennessee Aquarium and Chattanooga Zoo are not to be missed. Spend some time exploring the area's activities, including golfing.
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Popular Location

What's nearby

  • Ruby Falls - 5 min drive
  • Lookout Mountain Incline Railway - 6 min drive
  • Chattanooga Convention Center - 7 min drive
  • Southside Historic District - 7 min drive
  • Rock City - 20 min drive

Getting around

  • AirportChattanooga Metropolitan Airport (CHA) - 20 min drive

About this property

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn

Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. All 92 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include free newspapers, free local calls, and hair dryers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Rollaway beds available

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Rollaway beds available

Bathroom

  • Hair dryer

Entertainment

  • 25-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
4.1
Very Good
5 - Excellent
297
4 - Good
245
3 - Okay
93
2 - Poor
49
1 - Terrible
11

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Business traveler
Happy face iconLiked: Staff & service
The motel is convenient and comfortable. However, I didn't have washcloths, my room phone doesn't work. I dont feel that I it was worth the money...
Stayed 1 night in Jul 2020

1/5 Terrible

Stayed 1 night in Jul 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, amenities
Traveling in the time of Covid is scary enough. Front desk associate had his mask hanging from his ear and was sweating profusely...the AC was working fine. I had to wait while he roamed the hotel looking for his keys that he set down somewhere before I could be issued my room key. Me and my two children were then given a room that was not even ready! Someone had *JUST* walked out of it! Beds unmade, towels everywhere, etc!!! So back down to the front desk, we were reassigned a “clean” room (if you can call it that). Room was not well maintained, hair on the bathroom floor, trash left in the can. NEVER. AGAIN.
Stayed 1 night in Jul 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
If you are looking for local food locations, there are not many options near the hotel. Everything is a chain restaurant.
Stayed 1 night in Jul 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
Friendly service and clean rooms. Overall good, however the elevators sometimes didn’t work well and we were not informed about the pickup breakfast when we checked in.
Stayed 2 nights in Jul 2020

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