I was traveling with my infant son, by myself, and fleeing my abusive husband. The staff was unaware of this, but they were incredibly helpful, friendly, and accommodating. They offered to keep an eye on my son so I could have a break and walk around or use the toilet. Both flights, they made sure to help me with my bags, to and from my seat. They made a very traumatic move more pleasant. I highly recommend this airline. I have traveled with many different airlines, but Aer Lingus is the best!!!