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5.0 out of 5

"Great place to stay. Helpful staff, good location, quiet. " More

By a verified traveler on Sun 13 Sep 2015

Hotel Description

3-star hotel near Cheltenham Town Hall

Heart of Cheltenham

Your stay at this Cheltenham hotel places you within a 10-minute walk of Cheltenham Town Hall and Everyman Theatre. Cheltenham General Hospital and University of Gloucestershire are also within half a mile (1 km).

Bar/lounge

A bar/lounge and a 24-hour front desk are featured at this hotel, along with self parking. WiFi in public areas is free. Traveling on business? Take advantage of the 2 conference rooms, express check-out, and laundry service.

Free WiFi, flat-screen TVs

Along with free WiFi, the 59 guestrooms offer room service and flat-screen TVs. Other amenities include hair dryers, safes, and phones.

Accessible Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$56* Per night/room Apr 13 - Apr 14

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Accessible Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Citrus Hotel Cheltenham by Compass Hospitality ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Citrus Hotel Cheltenham by Compass Hospitality

Everyone (1)
5 out of 5

2 Night Stay

Pros: Good location, helpful staff, good breakfast, clean.
Location: Within easy walking distance to the main area of town.
Great place to stay. Helpful staff, good location, quiet.

Posted by , from South Carolina on Sep 13, 2015

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About the Citrus Hotel Cheltenham by Compass Hospitality

Location Wellington Street, Cheltenham, England GL50 1XZ

Property Features

As a guest of Citrus Hotel Cheltenham by Compass Hospitality, you'll find multilingual staff, coffee/tea in a common area, and laundry facilities. There are 2 meeting rooms available. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Citrus Hotel Cheltenham by Compass Hospitality also features dry cleaning/laundry services, room service (during limited hours), and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Cheltenham hotel.

  • 59 guestrooms or units
  • 4 levels
  • Built in 1960
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Birmingham (BHX) (96.3 km / 59.8 mi)
  • Train station: Cheltenham Spa Station (2.8 km / 1.7 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Citrus Hotel Cheltenham by Compass Hospitality offers 59 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in January 2018.

  • In-room dining (limited hours)
  • Flat-screen television
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.

Lobby Bar - Onsite lobby lounge.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • 24-hour check-in
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 3 and GBP 5 for adults, GBP 3 and GBP 5 for children (approximately)
  • Self parking fee: GBP 8 per day
  • Extended parking fee: GBP 8 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Big Sleep Cheltenham
  • Big Sleep Hotel
  • Big Sleep Hotel Cheltenham
  • Big Sleep Hotel Cheltenham Compass Hospitality
  • Citrus Hotel Cheltenham Compass Hospitality
  • Big Sleep Cheltenham Compass Hospitality
  • Big Sleep Compass Hospitality
  • Citrus Cheltenham Compass Hospitality
  • Citrus Hotel Cheltenham by Compass Hospitality Hotel
  • Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
  • Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.