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Citrus Hotel Cheltenham by Compass Hospitality

3.0 star property
3-star hotel near Cheltenham Town Hall

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Citrus Hotel Cheltenham by Compass Hospitality

Photo gallery for Citrus Hotel Cheltenham by Compass Hospitality

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board
Front of property
Daily continental breakfast for a fee
Family Room | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Family Room | Private kitchenette | Coffee/tea maker, electric kettle

Overview of Citrus Hotel Cheltenham by Compass Hospitality

Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • BarBarBar

Explore the area

Map
Wellington Street, Cheltenham, England, GL50 1XZ
  • Popular LocationCheltenham Town Hall4 min walk
  • Popular LocationEveryman Theatre7 min walk
  • Popular LocationCheltenham Racecourse5 min drive
  • AirportBirmingham (BHX)72 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, iron/ironing board

Suite

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Private kitchenette | Coffee/tea maker, electric kettle

Family Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout drapes, iron/ironing board

Triple Room

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Accessible Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Accessible Twin Room

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Accessible Double Room

  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, blackout drapes, iron/ironing board

Quadruple Room

  • 300 sq ft
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Lobby
Holiday Inn Express Cheltenham, an IHG Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (979)
The price is $93
per night
$111 total
includes taxes & fees
May 9 - May 10
Holiday Inn Express Cheltenham, an IHG Hotel

About the neighborhood

Cheltenham

Heart of Cheltenham.Your stay at this Cheltenham hotel places you within a 10-minute walk of Cheltenham Town Hall and Everyman Theatre. Also, Cheltenham General Hospital is within half a mile (1 km) and Cheltenham Art Gallery and Museum is within 2 miles (3 km).

What's nearby

  • Cheltenham Town Hall - 4 min walk
  • Everyman Theatre - 7 min walk
  • Cheltenham General Hospital - 11 min walk
  • University of Gloucestershire - 17 min walk
  • Cheltenham Racecourse - 5 min drive

Getting around

  • Cheltenham Spa Station - 3 min drive
  • Birmingham Airport (BHX) - 73 min drive

Restaurants

  • Planet Caravan - 2 min walk
  • Moon Under Water - 2 min walk
  • German Doner Kebab - 3 min walk
  • Spectre - 3 min walk
  • Kibou Sushi - 8 min walk

About this property

Citrus Hotel Cheltenham by Compass Hospitality

3-star hotel near Cheltenham Town Hall
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. Citrus Hotel Cheltenham by Compass Hospitality also features multilingual staff, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cheltenham hotel.

  • 59 guestrooms or units
  • 4 levels
  • Built in 1960
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Citrus Hotel Cheltenham by Compass Hospitality offers 59 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Polish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (GBP 10 per day)
  • Extended parking on site (GBP 8 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available for a fee
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 22 and December 27.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 0–6.95 for adults, and GBP 0–2.95 for children
  • Self parking fee: GBP 10 per day
  • Extended parking fee: GBP 8 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Union Pay, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham

Frequently asked questions

How close is Citrus Hotel Cheltenham by Compass Hospitality to the airport?

Citrus Hotel Cheltenham by Compass Hospitality is 59.8 mi (73-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Citrus Hotel Cheltenham by Compass Hospitality?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Citrus Hotel Cheltenham by Compass Hospitality on Apr 28, 2024 start from $47.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citrus Hotel Cheltenham by Compass Hospitality have an airport shuttle?

Airport shuttle services are not available at Citrus Hotel Cheltenham by Compass Hospitality.

Does Citrus Hotel Cheltenham by Compass Hospitality offer free breakfast?

Free breakfast isn’t offered at Citrus Hotel Cheltenham by Compass Hospitality, but continental breakfast is offered for a fee of between GBP 0 and 6.95 for adults, GBP 0 and 2.95 for children. It's available on weekdays from 7:00 AM to 9:30 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at Citrus Hotel Cheltenham by Compass Hospitality?

No, there is no casino at this hotel.

What time is check-in at Citrus Hotel Cheltenham by Compass Hospitality?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Citrus Hotel Cheltenham by Compass Hospitality?

Free parking is not available at this hotel. Self parking is available for GBP 10 per day. Extended parking is available for GBP 8 per day.

Does Citrus Hotel Cheltenham by Compass Hospitality have a pool?

Citrus Hotel Cheltenham by Compass Hospitality does not have a pool.

Does Citrus Hotel Cheltenham by Compass Hospitality have a spa?

There are no spa services available at this hotel.

How close is Citrus Hotel Cheltenham by Compass Hospitality to downtown Cheltenham?

Citrus Hotel Cheltenham by Compass Hospitality is 0.3 mi away from Cheltenham.

Citrus Hotel Cheltenham by Compass Hospitality Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 767 reviews" "
Rating 8 - Good. 310 out of 767 reviews" "
Rating 6 - Okay. 134 out of 767 reviews" "
Rating 4 - Poor. 54 out of 767 reviews" "
Rating 2 - Terrible. 36 out of 767 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Dominic

Stayed 3 nights in Aug 2023

10/10 Excellent

Tammy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived and the first room we was out Into was room 109 it was filthy there was black bits in the bathroom draws and dust well was Thick and everywhere so we approached front desk and complained immediately they said we could move and agree with us and upgraded us to a suite upon the second floor 217 loverly clean room But problems struck again the heating didn’t work and the staff couldn’t get it to work In the words basil faulty it was flue bard so a portable Heater was given to us after three hours and kept On the room was kind of a tick ( But which room Don’t have plug sockets next to the bed I Thought this was stupid but the rest of the room was great laid out well as. We enjoyed Despite the start and the ups and downs downs don’t let it put you of the hotel is. Very well located and the staff are just fabulous and awesome they work there socks of to make sure your stay goes well :) 10/10 staff 10/10 Breakfast it’s simple and cheap 7/10 for rooms and laid out and cleaness levels 4/10 Bar don’t have a great selection and. No sprits 10/10 for location
Stayed 2 nights in Jan 2024

6/10 Okay

Michal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, plenty of dining options walking distance.
Stayed 1 night in Jan 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great location
The hotel has a great location with underground parking for £10 a night (tight spaces so careful if you have a big car). Staff were very helpful and friendly. Rooms are basic but clean and comfortable - a great, value hotel with everything we needed. Would stay again.
Stayed 1 night in Dec 2023

4/10 Poor

Ava

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Not value for money
The hotel is ok, gave YMCA hostel vibes. The most disappointing part was the breakfast, you can hardly call that a breakfast, its just toast bread, some croissants and pastries. If you love hot breakfasts like me then this is a no. Wasnt the cleanest hotel too. Thought it was overpriced, paid £104 for a Wednesday night, middle of the month. Was underwhelmed, and wont be staying there again thats for sure.
Stayed 1 night in Dec 2023

6/10 Okay

Mark

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023