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Hotel Rancho Encantado

4.0 star property
4-star beachfront hotel near Lake Bacalar

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Photo gallery for Hotel Rancho Encantado

Aerial view
Meeting facility
Breakfast, lunch, dinner served; Mexican cuisine
Cabin, Lake View | Living area
Reception
Reviews
9.4

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast available
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930
  • Popular LocationLake Bacalar7 min walk
  • Popular LocationLaguna Bacalar Ecological Park3 min drive
  • Popular LocationMunicipal Spa of Bacalar6 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)38 min drive

Room options

View all photos for Suite, Garden View

Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Casita Laguna Superior

Casita Laguna Superior | Premium bedding, in-room safe, iron/ironing board, bed sheets

Casita Laguna Superior

  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Exclusive Villa

Exclusive Villa | Terrace/patio

Exclusive Villa

  • 969 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Garden double room with AC

Garden double room with AC | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden double room with AC

  • Sleeps 4
  • 2 Double Beds

View all photos for Double suite, lagoon view

Double suite, lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Double suite, lagoon view

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Cabin, Lake View

Cabin, Lake View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Cabin, Lake View

  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Garden View

Superior Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Superior Suite, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Jardin Doble 2 Camas

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

Garden Master Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Master Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Master Suite lagoon view

Master Suite lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite lagoon view

  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Traditional Cabin

Traditional Cabin | Premium bedding, in-room safe, iron/ironing board, bed sheets

Traditional Cabin

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

Similar properties

Exterior
Puerta del Cielo Hotel Origen
Pool
Spa
Parking included
Free WiFi
4.9 out of 5, Exceptional, (62)
The price is $219
per night
$268 total
includes taxes & fees
May 27 - May 28
Puerta del Cielo Hotel Origen

About the neighborhood

Bacalar

Beachfront retreat .You'll be within half a mile (1 km) of Lake Bacalar and 2 miles (3 km) of Polytechnic University of Bacalar with a stay here. Laguna Bacalar Ecological Park and Canal de los Piratas are also within 3 miles (5 km).

What's nearby

  • Lake Bacalar - 7 min walk
  • Laguna Bacalar Ecological Park - 3 min drive
  • Fort of San Felipe - 4 min drive
  • Municipal Spa of Bacalar - 6 min drive
  • Cenote Cocalitos - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • Taqueria Chepe - 3 min drive
  • Marisqueria el Taco Loco - 15 min walk
  • La Catrina - 4 min drive
  • Madre Masa - 4 min drive
  • Jaguara - 2 min drive

About this property

Hotel Rancho Encantado

4-star beachfront hotel near Lake Bacalar
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Rancho Encantado like an outdoor pool and a spa tub.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Bacalar hotel is smoke free.

  • 35 guestrooms or units
  • 2 levels
  • 17 buildings
  • 1216 sq ft of conference space
  • 113 sq m of conference space
  • Built in 1994
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Rancho Encantado offers 35 air-conditioned accommodations with safes and ceiling fans. Beds feature premium bedding. Bathrooms include showers with rainfall showerheads, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: MXN 200 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Rowing/canoeing
  • Spa tub
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Rancho Encantado

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 3000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200–500 for adults, and MXN 200–500 for children
  • Airport shuttle fee: MXN 560.00 per person (roundtrip)
  • Airport shuttle fee per child: MXN 560.00 (roundtrip), (from 2 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

How close is Hotel Rancho Encantado to the airport?

Hotel Rancho Encantado is 25.3 mi (38-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Rancho Encantado?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Hotel Rancho Encantado on May 18, 2024 start from $181.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Rancho Encantado have an airport shuttle?

Hotel Rancho Encantado offers an airport shuttle 24 hours a day, on request, for a charge of MXN 560.00 per person, roundtrip.

How close is Hotel Rancho Encantado to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Hotel Rancho Encantado offer free breakfast?

Free breakfast isn’t offered at Hotel Rancho Encantado, but cooked-to-order breakfast is offered for a fee of between MXN 200 and 500 for adults, MXN 200 and 500 for children. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Rancho Encantado?

No, there is no casino at this hotel.

What time is check-in at Hotel Rancho Encantado?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hotel Rancho Encantado?

This hotel offers free self parking.

Does Hotel Rancho Encantado have a pool?

Hotel Rancho Encantado features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Hotel Rancho Encantado have a restaurant?

Hotel Rancho Encantado is home to Los Hechizos, which features Mexican cuisine.

Does Hotel Rancho Encantado have a spa?

This hotel has a spa, which features facials, massages, and body wraps.

How close is Hotel Rancho Encantado to downtown Bacalar?

Hotel Rancho Encantado is 1.9 mi away from Bacalar.

Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 653 out of 910 reviews" "
Rating 8 - Good. 202 out of 910 reviews" "
Rating 6 - Okay. 32 out of 910 reviews" "
Rating 4 - Poor. 13 out of 910 reviews" "
Rating 2 - Terrible. 10 out of 910 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

laurie

Traveled with family
Liked: Cleanliness
Nice room, clean. Had one on the lagoon with a small dock with lounge chairs, very nice. Pool and jacuzzi are nothing much and rarely used by anyone. Restaurant food is poor, and main concierge was useless.
Stayed 3 nights in Feb 2024

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location on the lake is stunning, although manage your lake view from rooms as it’s very obstructed by trees (which are beautiful and osprey land on them). Getting to/from the hotel is only feasible by car, with a barking dog patrolling the outside road, if you do try and walk. The outdoor communal areas were not the most comfortable to and relax in
Stayed 2 nights in Dec 2023

10/10 Excellent

Liliana, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Eco Hotel to stay...beautiful views to the lagoon. Beautiful cabins and garnes. I will come back soon to this wonderful place.
Stayed 1 night in Dec 2023

10/10 Excellent

Eleine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet, and the setting is very relaxing. The rooms are clean and comfortable. Although the mattress was a bit hard. The gardens are beautiful and well-maintained. If you are reserving with Expedia, make sure to call the property to check if your lagoon view room is downstairs or upstairs. The downstairs ones have their own private mini-deck.
Stayed 2 nights in Nov 2023

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great for family I loved
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

ISABEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable sobretodo Ariana, que fue excelente con nosotros, muy preocupada de que todo esté perfecto. La habitación un ensueño con la vista increíble, no solo desde la terraza y la habitación, sino también desde la ducha, una experiencia inolvidable. La laguna espectacular!
Stayed 2 nights in Oct 2023

10/10 Excellent

cecily

Traveled with partner
This hotel is the best of what I love most about Mexico. Clean and thoughtful. Nothing overstated. The staff was genuine and attentive. The location of the hotel is gorgeous. We went out in the kayaks and it was spectacular.
Stayed 1 night in Oct 2023

4/10 Poor

David

Liked: Cleanliness
I didn't like the strictness about the check-in time, not allowing the guest into the room until 4pm, even if the room was already available. In many case, I was there for only one day and I had some work to do, so this useless wait was very irritating.
Stayed 1 night in Oct 2023