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Tierra Maya Hotel Spa & Sanctuary

2.5 star property
Hotel near Laguna Bacalar Ecological Park in Bacalar

Choose dates to view prices

Photo gallery for Tierra Maya Hotel Spa & Sanctuary

Outdoor pool, sun loungers
Deluxe Double Room, Multiple Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi
Breakfast meal
Reception
Deluxe Double Room, Multiple Beds, Non Smoking | Bathroom | Shower, rainfall showerhead, free toiletries, towels
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Calle 26 MZ 9 LT 20 NO.116, Bacalar, QROO, 77930
  • Popular LocationMunicipal Spa of Bacalar6 min walk
  • Popular LocationLaguna Bacalar Ecological Park13 min walk
  • Popular LocationCenote Cocalitos6 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)36 min drive

Room options

View all photos for Deluxe Double Room, Multiple Beds, Non Smoking

Deluxe Double Room, Multiple Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, Multiple Beds, Non Smoking

10/10 Exceptional
  • 269 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed

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includes taxes & fees
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About the neighborhood

Bacalar

Bacalar Centro stay.Within a 15-minute walk of this Bacalar Centro hotel, you'll find Laguna Bacalar Ecological Park and Lake Bacalar. Cenote Cocalitos is within 3 miles (5 km) and Palacio Municipal De Othon P. Blanco is within 25 miles (40 km).

What's nearby

  • Municipal Spa of Bacalar - 6 min walk
  • Fort of San Felipe - 6 min walk
  • Laguna Bacalar Ecological Park - 13 min walk
  • Lake Bacalar - 14 min walk
  • Cenote Cocalitos - 6 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • La Trattoria 46 - 4 min walk
  • Mr. Taco - 3 min walk
  • El Manati Bacalar - 5 min walk
  • Savora Bakhalal - 5 min walk
  • Enamora Bacalar - 2 min walk

About this property

Tierra Maya Hotel Spa & Sanctuary

Hotel near Laguna Bacalar Ecological Park in Bacalar
Tierra Maya Hotel Spa & Sanctuary offers its guests an outdoor pool, tour/ticket assistance, and a garden. Public spaces have free WiFi. Free self parking is available.

This Bacalar hotel is smoke free.

  • 10 guestrooms or units
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • No smoking on site
Tierra Maya Hotel Spa & Sanctuary offers 10 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Tierra Maya Spa Sanctuary
Tierra Maya Spa Sanctuary Bacalar
Tierra Maya Hotel Spa Sanctuary
Tierra Maya Hotel Spa Sanctuary Bacalar
Tierra Maya Spa & Sanctuary
Tierra Maya Hotel Spa & Sanctuary Hotel
Tierra Maya Hotel Spa & Sanctuary Bacalar
Tierra Maya Hotel Spa & Sanctuary Hotel Bacalar

Frequently asked questions

How close is Tierra Maya Hotel Spa & Sanctuary to the airport?

Tierra Maya Hotel Spa & Sanctuary is 23.2 mi (36-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Tierra Maya Hotel Spa & Sanctuary?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Tierra Maya Hotel Spa & Sanctuary on May 29, 2024 start from $105.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tierra Maya Hotel Spa & Sanctuary have an airport shuttle?

Airport shuttle services are not available at Tierra Maya Hotel Spa & Sanctuary.

Does Tierra Maya Hotel Spa & Sanctuary offer free breakfast?

Tierra Maya Hotel Spa & Sanctuary does not offer free breakfast.

Is there a casino at Tierra Maya Hotel Spa & Sanctuary?

No, there is no casino at this hotel.

What time is check-in at Tierra Maya Hotel Spa & Sanctuary?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tierra Maya Hotel Spa & Sanctuary?

This hotel offers free self parking.

Does Tierra Maya Hotel Spa & Sanctuary have a pool?

Tierra Maya Hotel Spa & Sanctuary features an outdoor pool.

Does Tierra Maya Hotel Spa & Sanctuary have a spa?

There are no spa services available at this hotel.

How close is Tierra Maya Hotel Spa & Sanctuary to downtown Bacalar?

Tierra Maya Hotel Spa & Sanctuary is 0.2 mi away from Bacalar.

Tierra Maya Hotel Spa & Sanctuary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 34 reviews" "
Rating 8 - Good. 8 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Nov 2023

10/10 Excellent

marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel 2 blocks from the lake and Center. The garden and pool are serene. Breakfast was at a nearby restaurant where the options where plentiful and their coffee was excellent. Wifi was good.
Stayed 2 nights in May 2021

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They space it as very clean relaxing and decorated very tasteful. Staff very helpful .
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. This place is close to the fowtown area only two/three blocks from the Lake.. Thanks Maria (receptionist) for everything, you made our stay unforgettable.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Beware of nice room pictures...
One of the new boutique hotels in the center of Bacalar. Good location 2 blocks from the Laguna and nice restaurants like the Playita, also 5 mn from the main city square However, the nice room pictures tend to give a false impression. The hotels is just a few rooms along a corridor, around a garden. The rooms themselves are nice and the pictures are accurate, so not misleading, but overall the hotel is nowhere near a luxury boutique hotel with spa. The rooms are directly on the street, so you get to hear cars passing by, so no Sanctuary here I paid around 100 USD for one night, for this price there are other places in Bacalar which are better value for money, especially if they have direct access to the laguna Also beware Google Maps indicates the hotel as being on Calle 16, whereas it is located on Calle 26
Stayed 1 night in Feb 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near centre
Nice small hotel and friendly service. Good location in the centre of Bacalar, walking distance to the lake, restaurants and shops. Everything was okay but I couldn’t help feeling that the hotel was overpriced for what it was. Room felt a little humid and bathroom definitely needs renovation. Bacalar can be pricey: we had just stayed in a beautiful new hotel in Tulum for half the price that we paid here. For 130 euros a night I think the bathroom needs to be more comfortable and room have a better lock.
Stayed 1 night in Feb 2024

8/10 Good

Areli

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2023