The Empress Hotel Chiang Mai

4.0 star property
4-star family-friendly hotel near Chiang Mai Night Bazaar, connected to the convention center

Choose dates to view prices

Photo gallery for The Empress Hotel Chiang Mai

Property grounds
Outdoor pool
Executive Room | Minibar, in-room safe, desk, free cribs/infant beds
2 bars/lounges, poolside bar
Interior entrance
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Popular LocationChiang Mai Night Bazaar16 min walk
  • Popular LocationTha Phae Gate4 min drive
  • Popular LocationSunday Walking Street Market5 min drive
  • AirportChiang Mai (CNX-Chiang Mai Intl.)16 min drive

Room options

Deluxe Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Suite

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Chiang Mai

Chang Khlan stay.Your stay at this Chang Khlan hotel places you within 2 miles (3 km) of Chiang Mai Night Bazaar and Tha Phae Gate. Art in Paradise and Chiang Mai Night Bazaar Shopping Centre are also within half a mile (1 km).

What's nearby

  • Riverside - 4 min walk
  • Chiang Mai Night Bazaar - 16 min walk
  • Tha Phae Gate - 4 min drive
  • Warorot Market - 4 min drive
  • Sunday Walking Street Market - 5 min drive

Getting around

  • Chiang Mai Railway Station - 12 min drive
  • Chiang Mai Intl. Airport (CNX) - 18 min drive

Restaurants

  • นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - 3 min walk
  • บะหมี่เจ๊หัว ต้นตำหรับอาหารจีนยูนาน Www.ไทยนำ.Com - 2 min walk
  • ราดหน้าหม้อดินเสวยนครปฐมโอชา - 2 min walk
  • ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - 1 min walk
  • Ristorante Da Antonio - 2 min walk

About this property

The Empress Hotel Chiang Mai

4-star family-friendly hotel near Chiang Mai Night Bazaar, connected to the convention center
The Empress Hotel Chiang Mai offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly The Empress Hotel Chiang Mai. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chiang Mai hotel.

  • 375 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1989
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
The Empress Hotel Chiang Mai offers 375 accommodations with minibars and safes. Satellite television is provided.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Empress Hotel Chiang Mai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 850.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

How close is The Empress Hotel Chiang Mai to the airport?

The Empress Hotel Chiang Mai is 4.5 mi (18-min drive) away from the Chiang Mai Intl. Airport (CNX) airport, the closest popular airport to the property.

How much does it cost to stay at The Empress Hotel Chiang Mai?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at The Empress Hotel Chiang Mai on Jun 6, 2024 start from $77.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Empress Hotel Chiang Mai have an airport shuttle?

The Empress Hotel Chiang Mai offers an airport shuttle from 6 AM to midnight, on request, for a charge of THB 250. per person, one-way.

Does The Empress Hotel Chiang Mai offer free breakfast?

Free breakfast isn’t provided at The Empress Hotel Chiang Mai, but buffet breakfast is offered for a fee of THB 450 for adults and THB 450 for children.

Is there a casino at The Empress Hotel Chiang Mai?

No, there is no casino at this hotel.

What time is check-in at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

Is there free parking at The Empress Hotel Chiang Mai?

This hotel offers free self parking and extended parking.

Does The Empress Hotel Chiang Mai have a pool?

The Empress Hotel Chiang Mai features an outdoor pool and a children's pool.

Does The Empress Hotel Chiang Mai have a restaurant?

There are 2 onsite restaurants, offering options like Thai cuisine and light fare.

Does The Empress Hotel Chiang Mai have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is The Empress Hotel Chiang Mai to downtown Chiang Mai?

The Empress Hotel Chiang Mai is 0.8 mi away from Chiang Mai.

The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews" "
Rating 8 - Good. 258 out of 1000 reviews" "
Rating 6 - Okay. 46 out of 1000 reviews" "
Rating 4 - Poor. 9 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Randall, Bardstown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and the upgrade we received was great. The only knock or issues I had was the Air Conditioner did not do well at night and the shampoo and soap was tiny little bottles. Not enough to wash one person much less two
Stayed 2 nights in Feb 2024

8/10 Good

Angel j

Staff members entered my room here while I was gone with do not disturb sign on door took a bottle of alcohol from bar area and entered private space with all my belongings this is unexcusable unexceptionable and down right wrong to enter a guests room that has a do not disturb sign on the door take liquor from bar area I have been sober for going on 4 years Do not trust or stay at this place under any circumstances.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Chiang mai hotel
Beds and pillow were hard. Food was bland for the tourists. Very nice Staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful - especially front desk staff, specifically Aoy. Would certainly recommend it.
Stayed 2 nights in Jan 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upgraded on arrival and received a beautiful gift basket! Aoy sp?the concierge was wonderful and gave us good advice. Room was comfortable and clean, breakfast good. Night Market is walkable. Would recommend and will stay there again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amazing place to stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary, Vancouver

Liked: Amenities, property conditions & facilities
Welcome gift on check in. Excellent efficient, courteous service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Bruce, Lake Stevens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but great experience
Stayed 1 night in Jan 2024

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the night market, can walk to most everything. Hotel is terrific buy for the $$
Stayed 1 night in Jan 2024