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citizenM Chicago Downtown

4.0 star property
4-star hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Room, 1 King Bed, City View | View from room
Property entrance
Terrace/patio
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • City view
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chicago

Central Chicago getaway .A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and a 5-minute walk from Michigan Avenue. Millennium Park and Art Institute of Chicago are also within half a mile (1 km).

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 miles
  • Chicago Riverwalk - 2 min walk - 0.1 miles
  • Chicago Theatre - 4 min walk - 0.2 miles
  • Millennium Park - 5 min walk - 0.3 miles
  • Art Institute of Chicago - 11 min walk - 0.6 miles

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

4-star hotel near Michigan Avenue
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Chicago Downtown also features a fitness center, coffee/tea in a common area, and express check-in.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 10 levels
  • Built in 2022
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Languages

English

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

How close is citizenM Chicago Downtown to the airport?

CitizenM Chicago Downtown is 13.2 mi (32-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Chicago Downtown?

As of Apr 21, 2025, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on Apr 23, 2025 start from $111.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Chicago Downtown have an airport shuttle?

Airport shuttle services are not available at citizenM Chicago Downtown.

How close is citizenM Chicago Downtown to the beach?

This hotel is 1.1 mi (9-min drive) from Ohio Street Beach and 2.1 mi (8-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does citizenM Chicago Downtown offer free breakfast?

Free breakfast isn’t provided at citizenM Chicago Downtown, but buffet breakfast is offered for a fee of USD 20.00 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at citizenM Chicago Downtown?

No, there is no casino at this hotel, but Bally's Casino Chicago (10-min walk) is nearby.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at citizenM Chicago Downtown?

Free parking is not available at this hotel.

Does citizenM Chicago Downtown have a pool?

CitizenM Chicago Downtown does not have a pool.

Does citizenM Chicago Downtown have a restaurant?

CitizenM Chicago Downtown is home to CanteenM - open 24/7, which features international cuisine.

Does citizenM Chicago Downtown have a spa?

There are no spa services available at this hotel.

How close is citizenM Chicago Downtown to downtown Chicago?

CitizenM Chicago Downtown is 0.7 mi away from Chicago.

citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2222 out of 2958 reviews
Rating 8 - Good. 481 out of 2958 reviews
Rating 6 - Okay. 134 out of 2958 reviews
Rating 4 - Poor. 56 out of 2958 reviews
Rating 2 - Terrible. 65 out of 2958 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Arnold, Greensboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right off the Mag Mile maybe a block. Our room was very small with a loft bed. I would stay there again, but alone. Oh rooms are very European styled.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark, New York

Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Stayed 1 night in Dec 2024

10/10 Excellent

Yesli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Think "cruise cabin."
Stayed 1 night in Jan 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the property. Friendly staff and chill ambience. I’ll consider rebooking here in the future for sure. Nothing I didn’t like. Thank you.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Vernell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Stayed 1 night in Jan 2025

10/10 Excellent

Sidhartha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Clarissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM really blew my mind, loved how everything is self service, yet they still had staff around to assist. Rooms/hallways were cleaned.
Stayed 2 nights in Jan 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Zariah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

kenneth adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby is cool and staff is friendly- but please look closely at rooms ahead of booking. They are basically closet size. This is a micro hotel. Location good and the common spots are spacious. The rooms are not! I ended up booking elsewhere and not being refunded.
Stayed 1 night in Dec 2024

10/10 Excellent

Trinh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely good value
Stayed 4 nights in Jan 2025

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 2 nights in Jan 2025

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Sai

Traveled with partner, Traveled with family
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & unique stay!
Stayed 1 night in Jan 2025

2/10 Terrible

Rowda

Disliked: Property conditions & facilities
Disgusting stuff especially the manager
Stayed 1 night in Jan 2025

10/10 Excellent

Malik

Liked: Cleanliness
Stayed 1 night in Dec 2024