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4.3 out of 5

"We have stayed at this hotel each year for the past 3 years. It is very reasonably priced and a good value. There is a really nice Italian rest across ... " More

By a verified traveler on Thu 23 Jun 2022

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Hotel Description

4-star hotel near Original Playboy Mansion

Downtown Chicago stay

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Original Playboy Mansion and Oak Street Beach. Lighthouse ArtSpace Chicago and Newberry Library are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling for business? Take advantage of the 24-hour business center, express check-out, and conference space. A coffee shop, a computer station, and dry cleaning are also on offer.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$78* Per night/room Feb 20 - Feb 21

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed Accessible, Roll-in Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Claridge House ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Claridge House

Everyone (8) Couples (8) Family (1)
5 out of 5
Very polite staff

Posted by on Aug 3, 2022

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Comment from Hotel Management

Aug 4, 2022 by Nikko

Thank you for your feedback. We value your opinion and always strive to enhance our guest experience. I will pass this information on to our leadership team.

3 out of 5
We have stayed at this hotel each year for the past 3 years. It is very reasonably priced and a good value. There is a really nice Italian rest across the street for dining and the best steak house in Chicago Gibson is just down the street, The hotel is older but mostly clean I had a nice room my assistant said her room wasnt that great this time.. Overall I would stay here again and again. They did screw up the reservation through Travelocity the rooms were supposed to be near and yet they couldnt connect the 2 reservations and did not have them on the same floor. When they changed the rooms to the same floor, my asst room wasnt that great.

Posted by , from coral springs on Jun 23, 2022

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Comment from Hotel Management

Jun 26, 2022 by Nikko

Thank you for your feedback. We value your opinion and always strive to enhance our guest experience. I will pass this information on to our leadership team.

5 out of 5

Posted by on May 24, 2022

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5 out of 5
Loved this gem of a hotel! The staff was incredibly helpful and friendly. The location was perfect – – very close to everything but on a quiet street.

Posted by on Dec 24, 2021

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Comment from Hotel Management

Dec 27, 2021 by Thomas H.

Hello Tracy, We are so delighted that you chose to stay with us! We Hope your stay was enjoyable! If your travels bring you back to Chicago, We hope you stay with us! Warmest Regards,

4 out of 5
Very clean and wonderful customer service.

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 25, 2021 by domenica

thank you for your feedback

5 out of 5
Very personable staff.

Posted by on Oct 3, 2021

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Comment from Hotel Management

Oct 4, 2021 by Michel

Hey Judith, thank you for the kind review!

5 out of 5

Posted by on Aug 4, 2021

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4 out of 5

Posted by on Jul 30, 2021

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5 out of 5
All of the staff (including front desk, house keeping, and at the bar) were friendly, professional, and very accommodating. The location is excellent and it offers a safe and surprisingly quiet environment. The room was pleasant, though more furniture options (such as with chairs to watch the television) would be a good addition. The exercise room is great. The window view over the interior well was unfortunate (and, obviously, unavoidable) but I was given an option to have an external view or a larger room and I chose the latter option. The hotel bar is nice but food options from the hotel, itself, would be great.

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 21, 2021 by Michel

Thank you very much for the kind review! I'll make sure to pass your feedback through the appropriate channels, so we'll see if it can be implemented in any way. We, again, appreciate you choosing to stay with us and look forward to having you back again soon (hopefully)!

2 out of 5
The air condition did mot work....vent in bathroom did not work.. no blankets on bed

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 12, 2021 by Michel

Thank you very much for the review! I'm sorry to hear about your poor experience with the issues in your room; our standard is higher than that, and your room should've reflected that. For any future stays, please feel free to reach out to us with these issues during any further stay, as all three issues would be easily rectifiable had we been aware. In the meantime, I again apologize, and hope that we'll be able to see you again.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 672 square feet (62 square meters) and includes conference space. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Claridge House. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 12 levels
  • 672 sq ft of conference space
  • 62 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Transport

  • Train station: Millennium Station (2.8 km / 1.8 mi)
  • Metro station: Clark-Division Station (0.3 km / 0.2 mi)

Room Amenities

Claridge House offers 165 accommodations with tablet computers and safes. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Tablet
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily.

Boutique Bar - This cocktail bar specializes in fusion cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.

Juniper - This café serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.

Sushi by Bou Gold Coast - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Bicycle rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials.

  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 14
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23.48 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 for adults, USD 10 and USD 30 for children (approximately)
  • Nearby parking fee: USD 60 per night (100 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Claridge House Hotel Chicago
  • Claridge House Hotel
  • Claridge House Chicago
  • Hotel Indigo Chicago Downtown Gold Coast
  • Claridge House Hotel
  • Claridge House Chicago
  • Claridge House Hotel Chicago

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.