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"Nothing was unique but it was okay hotel. I see myself booking again at this location. " More

By a verified traveler on Wed 01 Jan 2020

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Hotel Description

3-star hotel near Rivers Casino

Near the airport

Within 2 miles (3 km) of this well-placed hotel, you'll find Rivers Casino and Allstate Arena. Donald E. Stephens Convention Center and Rosemont Theatre are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a coffee shop, and a lobby fireplace are also offered.

Standard Room, 1 Queen Bed, Non Smoking (Near lobby)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$99* Per night/room Jul 11 - Jul 12

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn Convention Center - Chicago O'hare Airport ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Convention Center - Chicago O'hare Airport

Everyone (21) Couples (1) Family (2)
5 out of 5

Posted by on Aug 2, 2020

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Comment from Hotel Management

Aug 3, 2020 by The Comfort Inn Team

Dear Guest, Thank you for your feedback, we truly appreciate it! Sincerely,

5 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by The Comfort Inn Team

Dear Guest, Thank you for your feedback, we truly appreciate it! Sincerely,

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 17, 2020 by The Comfort Inn Team

Dear Guest, Thank you for your feedback, we truly appreciate it! Sincerely,

5 out of 5
Nothing was unique but it was okay hotel. I see myself booking again at this location.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Front Desk

Dear Guest, Thank you for letting us know the feedback on the hotel. We hope you had a great stay with us and we look forward seeing you soon when your in the area .

4 out of 5

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 30, 2019 by The Comfort Inn Team

Dear Guest, Thank you for your feedback, we truly appreciate it! Sincerely,

4 out of 5

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 21, 2019 by The Comfort Inn Team

Dear Guest, Thank you for your feedback. We truly appreciate it! Sincerely,

4 out of 5
we were here 8 hours due to flight cancellation and trying to rebook Other than a very noisy exhaust fan in bath, room was fine. Breakfast room was overly warm (maybe because of multiple waffle makers) and noisy, but buffet was OK.

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 9, 2019 by The Comfort Inn Team

Dear Guest, Thank you for your feedback, we greatly appreciate it! Sincerely,

4 out of 5
Room quality was excellent. Continental breakfast was quite good, although having it available for another hour would be nice. Airport shuttle was reliable, so connecting to public transportation was very convenient.

Posted by on May 31, 2019

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Comment from Hotel Management

Jun 2, 2019 by Fran

Thank you for taking the time to let us know you enjoyed your stay! We very much appreciate and value your feedback and will share it with our team. Also, I want you to know that your suggestion for our breakfast hours has been taken seriously and has been addressed by our management team. We accommodate many guests each evening and we try to make each guest’s stay a pleasure . Our goal is to provide dependable service to all of our guests at reasonable prices. It is only through your eyes that we can accurately assess the quality of the services we provide. We enjoyed having you as our guest, and would welcome the opportunity to be at your service any time you might be in our area. Kind Regards, Fran Prybylo Guest Relations Manager Comfort Inn O”Hare Trivedi Hospitality

4 out of 5
Clean comfortable bed. My room was near the elevator, when the door is open, not stuck it chimes. This can be heard all the times the door opens in the night. Great breakfast.

Posted by on Mar 2, 2019

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Comment from Hotel Management

Mar 4, 2019 by Comfort Inn O'Hare

Dear Guest, Thank you for taking the time to compete this survey! We appreciate your feedback! Sincerely,

5 out of 5
Our go-to hotel every time we to to Chicagoland. Close to family and easy access to downtown.

Posted by on Dec 26, 2018

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Comment from Hotel Management

Dec 26, 2018 by Fran

Thank you for taking the time to complete the Expedia Guest Satisfaction Survey with such positive feedback! I have taken the liberty of sharing your very kind comments with our team, so they may enjoy them also. We are very proud of our hotel and the services we provide and we are so glad you enjoyed your stay with us. We are looking forward to providing you the same pleasant accommodations and service any time you might be in our area. Kind Regards, Fran Prybylo Guest Relations Manager Trivedi Hospitality Fran@trivedihospitality.com

About the Comfort Inn Convention Center - Chicago O'hare Airport

Location 2175 E Touhy Ave, Des Plaines, IL 60018

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Event space at this hotel measures 2170 square feet (202 square meters) and includes conference space. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Convention Center - Chicago O'hare Airport. Limited free parking is available on a first-come, first-served basis. This 3-star Des Plaines hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 3 levels
  • 2170 sq ft of conference space
  • 202 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Train station: Park Ridge Dee Road Station (2.9 km / 1.8 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Comfort Inn Convention Center - Chicago O'hare Airport offers 142 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Tiffanys Restaurant - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must contact this hotel in advance to reserve weekly parking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Extended parking fee: USD 25 per day
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel O'Hare
  • Comfort Inn O'Hare
  • O'Hare Comfort Inn
  • Comfort Inn Des Plaines
  • Comfort Inn o`Hare Hotel Des Plaines
  • Des Plaines Comfort Inn
  • Comfort Inn O'Hare Convention Center Hotel Des Plaines
  • Comfort Inn O'Hare Convention Center Hotel
  • Comfort Inn O'Hare Convention Center Des Plaines
  • Comfort Inn O'Hare Convention Center
  • Comfort Inn O'Hare Convention Center
  • Comfort Inn Convention Center - Chicago O'hare Airport Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.