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4.3 out of 5

"Hotel was clean. Breakfast was good. Only issues was elevator was out of service & bathroom toilet wouldn't flush. " More

By a verified traveler on Mon 19 Aug 2019

Hotel Description

Enjoy 2 restaurants at this 3.5-star Northbrook hotel

Close to airport

Within 2 miles (3 km) of this Northbrook hotel, you'll find River Trail Nature Center and Camp Pine Woods. Grove National Historic Landmark and Rob Roy Golf Course are also within 3 miles (5 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 2 restaurants, 2 bars/lounges, and 24-hour fitness center are some of the featured amenities. Traveling on business? Take advantage of the 16 conference rooms, business center, and free train station pick-up. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

Free Internet, comfy beds

Boasting comforts like Select Comfort beds and Egyptian cotton sheets, the 318 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Sofa beds, refrigerators, and microwaves are also available.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$74* Per night/room Feb 27 - Feb 28

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Chicago-Northbrook ratings based on 28 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Chicago-Northbrook

Everyone (9) Business (1) Family (1)
3 out of 5

Posted by on Jul 19, 2020

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5 out of 5
Hotel was clean. Breakfast was good. Only issues was elevator was out of service & bathroom toilet wouldn't flush.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 19, 2019 by Dan L, Front Office Manager

Thank you for your 5 star review! I apologize for the difficulties you faced but look forward to welcoming you back!

3 out of 5
Could only get 3G or 1X with cell. Not adequate. Sink faucet hard to control.

Posted by , from TX on May 16, 2019

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Comment from Hotel Management

May 18, 2019 by Dan L, Front Office Manager

Thank you for your review - I apologize for the difficulties you faced during your time with us and we certainly hope to welcome you back for a 5 star stay soon!

5 out of 5
Room service food and staff excellent! Housekeeping perfect.

Posted by on Jun 23, 2018

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4 out of 5

Nice hotel near the Allstate Arena.

Pros: Bed was very comfortable and inviting!!
Cons: Oil and mildew smell in and around elevator, and mildewy smell in the room.
Location: Located near Allstate Arena.
The good: The room was nicely decorated and had a microwave and refrigerator. The bed was VERY comfortable-it felt like a memory foam mattress. The pillows were down and the sheets and comforter were soft. There was a nice set left on the bed that had an essential oils room spray and some relaxing lotion samples. The bad: The elevator had a VERY strong oil and mildew odor. The hallway and room also had a slight mildewy odor. The tub had drops of grout that had been carelessly left there and stained the tub. The enamel in the tub was also peeling. The weather was warm enough for the pool to be open, the pool still had water in it, but we were not allowed to use the pool. Not sure why. (It was the end of September.) I would not let these things deter you from staying here, but there was room for quality improvement here!!

Posted by , from Milwaukee, WI on Sep 29, 2015

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5 out of 5

Nice hotel close to O'Hare airport

Pros: Close to O"Hare
Cons: Fitness center machines need upgrade and repair
Location: Good access to northern suburbs of Chicago
Hotel was clean and reasonably priced. I got a package from Travelocity. Nice pool. Good food in restaurant.

Posted by , from Philadelphia on Aug 6, 2015

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4 out of 5

Nice Hotel close to Brook field Zoo

Pros: Excellent hotel and nice breakfast and located in an excellent suburb.,Otherwise the hotel is in excellent condition and the stay was nice there.
Cons: The rooms are clean at face value but behind the TV cabinets there was trash and and dust and it had not been cleaned in along time .
Location: Located in an excellent surburb and closer to ther excellent hotels
Excellent except for the entrance lobby and first floor,i could smell cigarrate smoke

Posted by , from Indiana on Jul 7, 2015

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5 out of 5

Crowne Plaza Northbrook

Location: Not much to do in the area.
I went online the morning of the night we needed a place to stay and booked a room at this place. It's in an area where there are lots of other hotels and not really much to do, but we just needed a place to sleep. We were pleasantly surprised, really nice hotel, great service, good beds and clean. We got up and had to leave right away in the morning, but would have liked to be able to use the pool if we had had time.

Posted by , from Madison, WI on Jun 22, 2015

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5 out of 5

Nice hotel on a quiet area

Room was comfortable. Breakfast was very good. Get the rate with breakfast included. It's worth it.

Posted by on Jun 19, 2015

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3 out of 5

Quietness of the Hotel

My overall experience was good. There were many young children at the time of our stay. Our room was close to the front desk. The kids were running up and down the hall all night and the hotel personnel did nothing. That was really my only complaint the children and young adults ran free with no supervision from family or personnel.

Posted by , from Cleveland , Ohio on May 27, 2015

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About the Crowne Plaza Chicago-Northbrook

Location 2875 North Milwaukee Ave, Northbrook, IL 60062

Property Features

Crowne Plaza Chicago-Northbrook offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 15984 square feet (1485 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Chicago-Northbrook. An area shuttle within 5 mi, a shopping center shuttle, and a train station pick-up service are free. Free self parking is available. This 3.5-star Northbrook hotel is smoke free.

  • 1 building
  • 318 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • 15984 sq ft of conference space
  • 1485 sq m of conference space
  • Bar by the pool
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Free self parking , Free RV, bus, truck parking


  • Airport: Chicago O'Hare International Airport (ORD) (20.5 km / 12.7 mi)
  • Train station: Prospect Heights Station (3.5 km / 2.2 mi)
  • Property shuttles: Free area shuttle within 5 mi, train station pick-up, and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Crowne Plaza Chicago-Northbrook offers 318 accommodations with safes and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Northbrook hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Select Comfort beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Crowne Plaza Chicago-Northbrook has 2 restaurants on site.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment and periodic temperature checks are conducted on staff. Contactless check-out is available. This property affirms that it follows cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Chicago-Northbrook
  • Crowne Plaza Hotel Chicago-Northbrook
  • Crowne Plaza Northbrook
  • Crowne Plaza Chicago-Northbrook Hotel
  • Crowne Plaza Chicago-Northbrook Northbrook
  • Crowne Plaza Chicago-Northbrook Hotel
  • Crowne Plaza Chicago-Northbrook Hotel Northbrook

You should know

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.