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4.2 out of 5

"We enjoyed our nights stay at the Crown Plaza. The hotel was very clean, the staff was friendly and helpful with our questions. We will plan to stay h ... " More

By a verified traveler on Mon 20 Jul 2020

Hotel Description

3.5-star hotel perfect for exploring Burr Ridge

City center stay

You'll find Burr Ridge Village Center and Willowbrook Community Park within 3 miles (5 km) of this hotel. Also, Southwest Medical Consultants is within 3 miles (5 km) and Creekside Park is within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 123 guestrooms also offer free WiFi and LCD TVs with cable channels. Room service, coffee/tea makers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$125* Per night/room Aug 1 - Aug 2

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel

Everyone (7) Family (2)
3 out of 5
Carpet had stains.

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jun 29, 2021 by Beth

thank you for your review!

5 out of 5
We enjoyed our nights stay at the Crown Plaza. The hotel was very clean, the staff was friendly and helpful with our questions. We will plan to stay here again when we return in the Spring of 2021.

Posted by , from Cincinnati Ohio on Jul 20, 2020

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Comment from Hotel Management

Jul 21, 2020 by Beth

Thank you so much for the kind words from your recent stay! We will welcome you back in 2021!

4 out of 5
It was a good location for me. There was a leak in the hallway on my floor and there were buckets and other materials left there for several days. One morning my shower was not getting warm, so I called the front desk to see if they knew about a problem. When I mentioned trying to get hot water, the man at the front desk tried to make jokes. I didn’t find him funny. I just wanted to know the status of the water. He kind of implied that since I was checking out maybe I didn’t need a shower.... Again, not funny. Otherwise it was a good room and seemed clean. I appreciated that they provided a cleansing wipe in the room.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Beth

Thank you so much for your review!

5 out of 5

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 14, 2019 by Beth

Thank you for your review!

4 out of 5
Updated rooms very clean and comfortable. Enjoyed that a breakfast buffet was located wiynin the hotel.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by Beth

Thank you so much for your review!

3 out of 5

Posted by on May 16, 2019

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Comment from Hotel Management

May 17, 2019 by Beth

Thank you for your review!

5 out of 5
Clean and comfortable. The hotel is right next to the highway so you can hear traffic noise but I wasn't bothered by this.

Posted by on Apr 25, 2019

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Comment from Hotel Management

Apr 27, 2019 by Beth

Thank you for your review!

5 out of 5
I like that there is a shuttle service that goes within 5 miles

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 9, 2019 by Beth

Thank you so much for your review!

3 out of 5

Posted by on Sep 7, 2018

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Comment from Hotel Management

Sep 7, 2018 by Beth

Thank you for the review!

5 out of 5

Quite A Distance From Chicago

Location: Nothing to do close by. There is a shopping area about 3 miles away in Willowbrook. It has your typically eateries and shops.
Very nice hotel in a really nice area. I would gather it is a suburb. It's no more than 20-25 miles from various parts of Chicago. The mileage may not seem to horrible, until you factor in Chicago traffic. Not too many eateries close by (Subway and a couple of local restaurants). Practically everything is closed by 10 P.M.

Posted by , from Dallas on Jul 17, 2018

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Comment from Hotel Management

Jul 19, 2018 by Stephanie S.

Thank you so much for taking the time to share your experience regarding your recent stay with us. We truly appreciate your feedback. We are happy to hear that you enjoyed your experience with us even though the location might not have been ideal for you.

About the Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel

Location 300 S Frontage Road, Burr Ridge, IL 60527

Property Features

Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 7484 square feet (695 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel. A free area shuttle within 3 miles is available. Free self parking is available. This 3.5-star Burr Ridge hotel is smoke free.

  • 123 guestrooms or units
  • 3 levels
  • 7484 sq ft of conference space
  • 695 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Chicago Midway Airport (MDW) (22.2 km / 13.8 mi)
  • Train station: Willow Springs Station (6.1 km / 3.8 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel offers 123 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 9:30 AM.

Sip & Savor Cocktails - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 12.50 for adults and USD 6.25 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Burr Ridge
  • Quality Inn Burr Ridge
  • Oaks Hotel Burr Ridge Hotel Burr Ridge
  • Oaks Hotel Burr Ridge Hotel
  • Oaks Burr Ridge Hotel Burr Ridge
  • Crowne Plaza Chicago SW Burr Ridge Hotel
  • Crowne Plaza Chicago SW Hotel
  • Crowne Plaza Chicago SW Burr Ridge
  • Crowne Plaza Chicago SW
  • Crowne Plaza Chicago SW Burr Ridge
  • Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel Hotel
  • Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel Burr Ridge

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.