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"There were no cups in the bathroom and no coffee service. I asked for a cup and staff could not provide one for me. I didn’t need the kitchens but h ... " More

By a verified traveler on Sat 02 Dec 2023

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Hotel Description

Enjoy the free WiFi at this Downers Grove hotel

In shopping district

Within 3 miles (5 km) of this Downers Grove hotel, you'll find Yorktown Shopping Center and Morton Arboretum. Also, Advocate Good Samaritan Hospital is within 3 miles (5 km) and College of Dupage is within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Luggage storage and a safe deposit box are also provided.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$68* Per night/room Apr 21 - Apr 22

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Select Suites Chicago Downers Grove ratings based on 15 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Select Suites Chicago Downers Grove

Everyone (9) Couples (2) Family (3)
5 out of 5
There were no cups in the bathroom and no coffee service. I asked for a cup and staff could not provide one for me. I didn’t need the kitchens but had I planned on using it I would have been disappointed. The kitchen had Nothing in it to use it. ??? A disappointing experience overall. But the staff was nice.

Posted by on Dec 2, 2023

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3 out of 5
Good location and professional staff

Posted by on Sep 3, 2023

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Comment from Hotel Management

Sep 4, 2023 by Hotel Management

Dear Tomica, Thank you for being our guest and for your fantastic feedback! Every team member here works hard to deliver a great guest experience, so we appreciate you noticing their efforts. Your encouraging words mean a lot. Please visit again the next time you are in the city to enjoy our location. Sincerely,Hotel Management

4 out of 5

Posted by , from Indianapolis on Jun 25, 2023

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1 out of 5

Posted by on Jun 6, 2023

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4 out of 5

Posted by on Mar 22, 2023

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3 out of 5
It was clean and quiet. However, the desk clerk seemed rather irritated (my check-in was very routine; no special requests or anything). No big deal, since we all have bad days. She did rather cheerfully inform me that there were no ice machines. There was one empty ice tray in the room's fridge. I was here for a medical consultation and which will require me to stay near the surgeon's office. Will likely be exploring other options next time.

Posted by on Jul 9, 2022

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Comment from Hotel Management

Jul 18, 2022 by Hotel Management

Dear Josi, thank you for taking the time to post your review. We truly value our guests' comments and opinions. We apologize for not meeting your expectations, and we hope you will consider giving us a chance to provide you with the type of service we are typically known for delivering. Thank you again, and we wish you all the best. Sincerely, Hotel Management

2 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by Juanita Hernandez-Vargas

Thank you for staying with us.

4 out of 5
Nice to have laundry machines on site. Expensive vending machines.

Posted by on Nov 1, 2019

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Comment from Hotel Management

Nov 1, 2019 by Juanita Hernandez-Vargas

Thank you for staying with us!

3 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 16, 2019 by Juanita

Thank you for stay with us.

4 out of 5
No issues everything was ok would stay again. Enjoyed our time there

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 22, 2019 by Hotel Management

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

About the Extended Stay America Suites Chicago Downers Grove

Location 3150 Finley Rd, Downers Grove, IL 60515

Property Features

As a guest of Extended Stay America Select Suites Chicago Downers Grove, you'll find a vending machine, laundry facilities, and a front-desk safe. WiFi is free in public spaces. Free self parking is available. This Downers Grove hotel is smoke free.

  • 154 guestrooms or units
  • 3 levels
  • Built in 1996
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Downers Grove Belmont Station (4.6 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Select Suites Chicago Downers Grove offers 154 accommodations with irons/ironing boards and complimentary toiletries. Accommodations offer separate sitting areas. 27-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations. This Downers Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 9:00 AM - 10:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 10:00 PM
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Chicago Downers Grove
  • Extended Stay America Hotel Downers Grove Chicago
  • Extended Stay America Chicago Downers Grove Hotel
  • Downers Grove Extended Stay
  • Extended Stay Downers Grove
  • Extended Stay America Chicago Downers Grove
  • Extended Stay America Suites Chicago Downers Grove
  • Extended Stay America Select Suites Chicago Downers Grove Hotel

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.