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4.2 out of 5

"Valet very nice. Property under construction but rooms are updated. Only downside is no pool during renovation. " More

By a verified traveler on Sun 23 Feb 2020

Hotel Description

3-star hotel near Chicago Riverwalk

City center stay

Within a 10-minute walk of this River North hotel, you'll find Chicago Riverwalk and Chicago Theatre. Also, Merchandise Mart is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, express check-out, and valet parking. Enjoy the fitness center and free buffet breakfast each morning.

Soaking tubs, WiFi

Boasting deep soaking bathtubs, the 230 guestrooms also offer WiFi and LCD TVs. Hydromassage showerheads, coffee/tea makers, and free local calls are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$86* Per night/room Apr 1 - Apr 2

Room, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, One King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Chicago Downtown ratings based on 59 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Chicago Downtown

Everyone (10) Family (7)
4 out of 5
Valet very nice. Property under construction but rooms are updated. Only downside is no pool during renovation.

Posted by on Feb 23, 2020

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Comment from Hotel Management

Mar 11, 2020 by Ronnie

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

5 out of 5

Posted by on Oct 4, 2019

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Comment from Hotel Management

Nov 21, 2019 by RB

I wanted to say thank you for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

4 out of 5
Great breakfast. Noisy at night due to hotel being situated right next to a fire station. Internet is spotty.

Posted by on Aug 20, 2019

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Comment from Hotel Management

Sep 21, 2019 by Ronnie

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

1 out of 5
It was a horrible experience i got a package online and we arrived at the hotel they ended up saying they did not had anything to do with that and we end up getting extra charge for things that were never explained neither online or by phone.

Posted by on May 10, 2019

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Comment from Hotel Management

May 11, 2019 by Ronnie

I am so sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience.

3 out of 5
I did NOT think or know that our room did NOT come with a mini fridge or microwave, only because we stated 1 night. We had brought snack and stuff for myself and our son, since I am a diabetic and require my insulin to be refridgerated. I was told we would have such. I dont think we will be returning to this hotel and thank you for tge kibd service anyways!

Posted by on Feb 27, 2019

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Comment from Hotel Management

Mar 27, 2019 by Ronnie

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

5 out of 5

Posted by on Feb 27, 2019

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Comment from Hotel Management

Apr 13, 2019 by rb

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

3 out of 5

Posted by on Feb 26, 2019

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Comment from Hotel Management

Apr 13, 2019 by rb

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

3 out of 5
The property has no Hot tub but, shows one online. The room was much smaller than online and when I went to staff about these issues I was told it was because I ordered from a third party site is why things where incorrect.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Mar 27, 2019 by Ronnie

Im so sorry you were expecting a hot tub, we closed our hot tub over a year ago, currently we are renovating and we anticipate a brand new hotel by the end of summer we hope you will come see us again.

2 out of 5

Posted by on Jan 10, 2019

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Comment from Hotel Management

Jan 15, 2019 by ronnie

I wanted to say thank you for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

4 out of 5
The hotel staff were all very nice and accommodating. The room itself was alright. The carpets were stained and overall, a little outdated. The beds were very comfortable! We had an adjoining room and we could hear everything that our neighbors were saying. Thank goodness our kids were sleeping because it wasn’t for little ears! I’d stay again for the price in Chicago. Also, there is no hot tub like Pictured.

Posted by , from Chicago on Oct 14, 2018

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Comment from Hotel Management

Dec 2, 2018 by ronnie

I wanted to say thank you for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

About the Hampton Inn & Suites Chicago Downtown

Location 33 West Illinois Street, Chicago, IL 60654

Renovations + Closures

The property will be renovating from 08 December 2019 to 15 June 2020 (completion date subject to change). The following areas are affected:

  • Exterior
  • Fitness facilities
  • Front desk
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool

The following facilities will be closed from 06 January 2020 to 30 April 2020 (dates subject to change):

  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Hampton Inn & Suites Chicago Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have WiFi for a fee. There are 5 meeting rooms available. The business-friendly Hampton Inn & Suites Chicago Downtown also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. This 3-star Chicago hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 12 levels
  • 245 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (28.7 km / 17.8 mi)
  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hampton Inn & Suites Chicago Downtown offers 230 accommodations with safes and coffee/tea makers. 49-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Ruths Chris Steakhouse - This steakhouse serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Downtown Hampton Inn
  • Hampton Inn Chicago Downtown
  • Hampton Inn Hotel Chicago Downtown
  • Hampton Inn Chicago Downtown Hotel
  • Hampton & Suites Chicago
  • Hampton Inn & Suites Chicago Downtown Hotel
  • Hampton Inn & Suites Chicago Downtown Chicago
  • Hampton Inn & Suites Chicago Downtown Hotel Chicago

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.