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"The room made me feel as if I was home ! It was very clean and I felt very comfortable! My experience was amazing overall.. " More

By a verified traveler on Mon 15 Mar 2021

Hotel Description

3-star hotel near Chicago Riverwalk

City center stay

Within a 10-minute walk of this River North hotel, you'll find Chicago Riverwalk and Chicago Theatre. Also, Merchandise Mart is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

Free breakfast

An indoor pool is featured at this hotel, along with WiFi in public areas and express check-out. Enjoy the free on-the-go breakfast each morning. Traveling on business? Take advantage of the 5 onsite conference rooms.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 230 guestrooms offer free WiFi and hydromassage showerheads. Coffee/tea makers, free local calls, and hair dryers are also available. Housekeeping is available on request.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$106* Per night/room Apr 19 - Apr 20

Room, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Chicago Downtown ratings based on 12 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hampton Inn & Suites Chicago Downtown

Everyone (7) Family (5)
5 out of 5
The room made me feel as if I was home ! It was very clean and I felt very comfortable! My experience was amazing overall..

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 15, 2021 by Ross Guthrie

Thanks for sharing your 5 out of 5 experience of your recent stay with us. So glad that you felt as if you were home & had an amazing experience. We look forward to hosting you again the next time your travels bring you to Chicago. Ross Guthrie General Manager

4 out of 5
Valet very nice. Property under construction but rooms are updated. Only downside is no pool during renovation.

Posted by on Feb 23, 2020

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Comment from Hotel Management

Mar 11, 2020 by Ronnie

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

5 out of 5

Posted by on Oct 4, 2019

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Comment from Hotel Management

Nov 21, 2019 by RB

I wanted to say thank you for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

4 out of 5
Great breakfast. Noisy at night due to hotel being situated right next to a fire station. Internet is spotty.

Posted by on Aug 20, 2019

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Comment from Hotel Management

Sep 21, 2019 by Ronnie

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

1 out of 5
It was a horrible experience i got a package online and we arrived at the hotel they ended up saying they did not had anything to do with that and we end up getting extra charge for things that were never explained neither online or by phone.

Posted by on May 10, 2019

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Comment from Hotel Management

May 11, 2019 by Ronnie

I am so sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience.

3 out of 5
I did NOT think or know that our room did NOT come with a mini fridge or microwave, only because we stated 1 night. We had brought snack and stuff for myself and our son, since I am a diabetic and require my insulin to be refridgerated. I was told we would have such. I dont think we will be returning to this hotel and thank you for tge kibd service anyways!

Posted by on Feb 27, 2019

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Comment from Hotel Management

Mar 27, 2019 by Ronnie

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

5 out of 5

Posted by on Feb 27, 2019

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Comment from Hotel Management

Apr 13, 2019 by rb

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

3 out of 5

Posted by on Feb 26, 2019

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Comment from Hotel Management

Apr 13, 2019 by rb

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

3 out of 5
The property has no Hot tub but, shows one online. The room was much smaller than online and when I went to staff about these issues I was told it was because I ordered from a third party site is why things where incorrect.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Mar 27, 2019 by Ronnie

Im so sorry you were expecting a hot tub, we closed our hot tub over a year ago, currently we are renovating and we anticipate a brand new hotel by the end of summer we hope you will come see us again.

2 out of 5

Posted by on Jan 10, 2019

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Comment from Hotel Management

Jan 15, 2019 by ronnie

I wanted to say thank you for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

About the Hampton Inn & Suites Chicago Downtown

Location 33 West Illinois Street, Chicago, IL 60654

Renovations + Closures

The following facilities or services will be unavailable from November 1 2020 to June 30 2021 (dates subject to change):

  • Breakfast
  • Meeting facilities

Property Features

Free breakfast is served daily. WiFi is available in public spaces for a fee. Event space at this hotel measures 2726 square feet (245 square meters) and includes conference space. An indoor pool, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Hampton Inn & Suites Chicago Downtown. This 3-star Chicago hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 12 levels
  • 2726 sq ft of conference space
  • 245 sq m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (28.7 km / 17.8 mi)
  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.2 km / 0.1 mi)

Room Amenities

Hampton Inn & Suites Chicago Downtown offers 230 accommodations with safes and coffee/tea makers. 49-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 70 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: 50-percent of room rate for check-in between 12:30 PM and 3:00 PM
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Downtown Hampton Inn
  • Hampton Inn Chicago Downtown
  • Hampton Inn Hotel Chicago Downtown
  • Hampton Inn Chicago Downtown Hotel
  • Hampton & Suites Chicago
  • Hampton Inn & Suites Chicago Downtown Hotel
  • Hampton Inn & Suites Chicago Downtown Chicago
  • Hampton Inn & Suites Chicago Downtown Hotel Chicago

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.