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"Nice. Needs some updating. Plastic sheets on bed uncomfortable. " More

By a verified traveler on Sun 24 Nov 2019

Hotel Description

3.5-star eco-friendly hotel near Joliet Area Historical Museum

Heart of Joliet

With a stay at this Joliet hotel, you'll be steps from Joliet Area Historical Museum and a 5-minute walk from Rialto Square Theater. Also, Billie Limacher Bicentennial Park is within half a mile (1 km) and Joliet Iron Works Historic Site is within 2 miles (3 km).

Casino, fitness center

This eco-friendly hotel features a casino, a nightclub, and 4 restaurants. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, comfy beds

The 200 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, room service, and TVs with satellite channels.

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$76* Per night/room Jun 15 - Jun 16

Premium Riverview 1 King Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Riverview 2 Queens Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harrah's Joliet Casino & Hotel ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Harrah's Joliet Casino & Hotel

Everyone (4) Couples (1) Family (4)
4 out of 5
Nice. Needs some updating. Plastic sheets on bed uncomfortable.

Posted by on Nov 24, 2019

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5 out of 5

Posted by on Sep 4, 2019

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1 out of 5
Room smelled like smoke. Rooms are very tired looking and worn.

Posted by on Aug 12, 2019

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5 out of 5
Location was good as I had other business in downtown Joliet.

Posted by on Aug 8, 2019

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1 out of 5
I cannot figure out what my amenities were. There are no bellhops or valet at the hotel entrance to help. No local map to help you find your way outside of the casino. I was told that wi-fi was free. There is no fitness room, pool, spa. No Welcome package, even for a free spin. The food we purchased from the little Starbuck/food stand was NOT OK. With tax a personal size bag of chips came to 2.74 with tax. Ladies in the Club were very helpful and friendly. I smoke but there was nothing on the web site that said NO SMOKING on the casino floor. If you enjoy a smoke free casino I guess all of Illinois has gone this way. That's fine and I have no problem with that. I never once in the 2 days we were there saw any jackpots for anyone. We never tried the other food outlets since we read very poor reviews. Julia and the other gentleman at registration were very polite. Would I recommend this hotel? NOPE, not unless you just enjoy lugging your own luggage to your room. I don't do Self Service anywhere if I am purchasing anything. Next time I have to go to Illinois I will book a room in Indiana but not at one owned by Ceaser's, since they now own Harrah's.

Posted by on May 18, 2019

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1 out of 5
I had to wait over 35 minutes to get a room that had been booked 4 hours earlier. They ended up having to move me to another room after almost an hour wait at 10pm. Not acceptable with how often we stay there and use Travelocity.

Posted by on Apr 16, 2019

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2 out of 5

Disgusting room condition and unhelpful staff

The hotel staff were not very pleasant at all. The room smelled, and we had to get housekeeping to change the bedding. There were disgusting stains and hair on the sheets. The meal we had at "The Reserve" was so bad we had to send it back. Would never, ever, stay there again.

Posted by , from Boston, MA on Aug 29, 2016

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5 out of 5

comfort

Pros: location, cleanleness, size of rooms and décor.
Cons: noise from other rooms, better t. v. stations
Location: location was good, with casino down stairs ,.did not see anything near by.
the room was amazing, loved the location, lots of noise from other rooms

Posted by , from Ohio on Jan 11, 2016

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3 out of 5

Review

Everything fine but the water when took a shower ,like I couldn't rinse off soap

Posted by , from south chhicago on Mar 27, 2015

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5 out of 5

This hotel was a great value. The staff were excellent!

Pros: Close restaurants, Free Internet, Quiet
This hotel is the best in the area and is a great value. It has good restaurants and is conveniently located in Downtown Joliet. I would definitely stay again when I return to Joliet and would recommend to my friends and business associates.

Posted by on Aug 20, 2012

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About the Harrah's Joliet Casino & Hotel

Location 151 N Joliet St, Joliet, IL 60432

Renovations + Closures

This property is closed from 16 March 2020 to 14 June 2020 (dates subject to change).

This property is closed from 16 March 2020 to 14 June 2020 (dates subject to change).

Property Features

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. A casino, a nightclub, and a fitness center are also featured at the eco-friendly Harrah's Joliet Casino & Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Joliet hotel.

  • 200 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Casino
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: Joliet Gateway Center (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Harrah's Joliet Casino & Hotel offers 200 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Harrah's Joliet Casino & Hotel has 4 restaurants serving breakfast, lunch, and dinner.

The Reserve - This steakhouse serves dinner only. Open select days.

Flavors Buffet - This café serves lunch only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • This property does not allow children.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Resort fee: USD 16.95 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 26.99 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harrah's Joliet Casino & Hotel
  • Harrah's Joliet Casino Hotel
  • Harrah's Joliet Casino
  • Harrah's Joliet Casino &
  • Harrah's Joliet Casino & Hotel Hotel
  • Harrah's Joliet Casino & Hotel Joliet
  • Harrah's Joliet Casino & Hotel Hotel Joliet

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.