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4.2 out of 5

"The year since our last stay at this specific location has not been kind to the property. Noticed a lot of "needs improvement" areas and the staff see ... " More

By a verified traveler on Wed 11 Dec 2019

Hotel Description

Enjoy the indoor pool at this 4-star Northbrook hotel

On river

You'll be within 9 miles (15 km) of Rivers Casino and 12 miles (20 km) of Ravinia Park. Allstate Arena is within 12 miles (20 km) and Donald E. Stephens Convention Center is within 16 miles (25 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the 24-hour fitness center and perks like free valet parking and a free area shuttle.

Comfy beds, WiFi

The 249 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and MP3 docks.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$99* Per night/room Jul 4 - Jul 5

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Chicago / Northbrook ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Chicago / Northbrook

Everyone (8) Couples (1) Family (1)
4 out of 5
The year since our last stay at this specific location has not been kind to the property. Noticed a lot of "needs improvement" areas and the staff seemed much less interested in our needs and desires. Sadly, I was overall disappointed and if I was choosing to stay in area again I would have to really consider other lodging options.

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 19, 2019 by Marcela.

We are very sorry to hear that your stay was not as you expected, we would like to know more about your stay to make it right.

4 out of 5
The room had a jacuzzi tub, which was a nice surprise, and the room had plenty of space. However, the mattress was extremely firm and I did not sleep well.

Posted by , from Nope on Nov 12, 2019

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Comment from Hotel Management

Nov 14, 2019 by Marcela.

Thank you for taking the time to provide your feedback, we greatly appreciate it!

5 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Marcela.

Thank you for your feedback, we greatly appreciate it!!

5 out of 5
Very please with my stay. The room was great and so was the hotel. I will be coming back in the near future.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 16, 2019 by Marcela.

Thank you for your feedback, we greatly appreciate it!

2 out of 5

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 22, 2019 by Marcela.

Thank you for taking the time to provide your feedback, we greatly appreciate it.

5 out of 5

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 6, 2019 by Marcela.

Thank you for your feedback! we greatly appreciate it.

3 out of 5
First time staying at a hilton. Thr lobby was nice. We got to our room and was not impressed with how much we paid for the room.. We booked a jetted tub, the photos showed a larger jetted tub then what was in our room and the room itself was not what i would expect for 150 dollars. The room we stayed in could have been in any other hotel chain for around 100 dollars.

Posted by on May 1, 2019

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Comment from Hotel Management

May 4, 2019 by Marcela.

Thank you for your feedback, we greatly appreciate it! I will look into the photos to make sure they are correctly posted. Hopefully you will give us the opportunity to serve you in a near future, please contact me directly.

5 out of 5
Hotel (while older) was clean and well maintained. The staff was friendly and very accommodating.

Posted by on Jul 21, 2018

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Comment from Hotel Management

Aug 17, 2018 by Marcela.

Thank you for choosing our Hotel!! We have just finished our renovation, hope to have you back and enjoy our new look.

4 out of 5

Lovely hotel near a wedding location.

Pros: Everything except as stated above
Several family and friends rented rooms for a nearby wedding. The only negative comment from multiple different people was the food in the dining room was not good. Also that the pricing was high. This discouraged us from trying the dining room. We had a grand baby for one night and without a carseat we ordered room service for a breakfast. I felt the food was ok but if I'd had a carseat we'd have gone with everyone else to I Hop where they said the food was wonderful

Posted by on Jul 17, 2017

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4 out of 5

Great hotel 10 miles from Navy Pier in Northbrook.

Pros: cleanliness
Cons: I had no issues.
Location: nice place 10 miles from downtown Chicago.
Very clean and modern hotel. I would definitely stay here again.

Posted by , from Atlanta on Aug 16, 2015

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About the Hilton Chicago / Northbrook

Location 2855 N. Milwaukee Ave, Northbrook, IL 60062

Property Features

As a guest of Hilton Chicago / Northbrook, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 17000 square feet (1579 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hilton Chicago / Northbrook. A free area shuttle within 5 mi is available. Self parking and valet parking are free. This 4-star Northbrook hotel is smoke free.

  • 249 guestrooms or units
  • 18 levels
  • 2 buildings
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (20.5 km / 12.7 mi)
  • Train station: Prospect Heights Station (3.5 km / 2.1 mi)
  • Property shuttles: Free area shuttle within 5 mi; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hilton Chicago / Northbrook offers 249 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Northbrook hotel provides wired and wireless Internet access for a surcharge. 49-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Hilton Chicago / Northbrook has a restaurant serving breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay, plus a USD 50 deposit
  • Weight limit: 75 lbs
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.95 and USD 16.50 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Pet deposit: USD 50
  • Pet fee: USD 50.00 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Chicago Northbrook
  • Hilton Hotel Northbrook Chicago
  • Hilton Northbrook Chicago
  • Hilton Chicago Northbrook Hotel
  • Hilton Chicago Northbrook
  • Hilton Chicago / Northbrook Hotel
  • Hilton Chicago / Northbrook Northbrook
  • Hilton Chicago / Northbrook Hotel Northbrook

You should know

  • Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.