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Hilton Garden Inn Chicago Downtown/Magnificent Mile

3-star property
10 E Grand Ave, Chicago, IL 1-855-201-7819

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4.3 out of 5
Very good!
See all 22 Travelocity Reviews

"Only part that was not perfect was being next to the elevator and the birthday party that went on until 3am. We were there for a conference and was ha ... " More

By a verified traveler on Sun 02 Feb 2020

Points Of Interest

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Hotel Description

3-star hotel near House of Blues Chicago

Heart of Chicago

At this River North hotel, you'll be well placed to visit State Street and Michigan Avenue, both within a 5-minute walk. House of Blues Chicago and Chicago Riverwalk are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a fitness center on site, and laundry facilities and concierge services are also offered.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 361 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Room service, premium bedding, and coffee/tea makers are also available.

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$98* Per night/room Sep 3 - Sep 4

One King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queen Beds City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Chicago Downtown/Magnificent Mile ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Chicago Downtown/Magnificent Mile

Everyone (13) Couples (2) Family (3)
5 out of 5
Only part that was not perfect was being next to the elevator and the birthday party that went on until 3am. We were there for a conference and was had to sleep.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 7, 2020 by Kumba O

Thank you staying with us and allowing us to hear your honest feedback. We appreciate all of our guest honest feedback, to continually improve on the guest experience.

5 out of 5

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 9, 2019 by Kumba O

Thank you for staying here with us and allowing us to hear your honest feedback. We appreciate all of guest feedback, to continually improve on the guest experience

5 out of 5

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 11, 2019 by Kumba O

Thank you for staying with us and allowing us to hear your honest feedback. We appreciate all our guest feedback to continually improve on the guest experience.

4 out of 5
Love love love the lady at the front desk w blue hair. She is amazing. Wonderful personality.

Posted by on Oct 11, 2019

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Comment from Hotel Management

Oct 11, 2019 by Kumba O.

We are delighted to hear your kind words regarding out staff. Have a wonderful day

5 out of 5
Perfect stay! Easy, quick check in by polite, knowledgeable staff. Any request we had was completed quickly. The room was very clean with a great view. We would stay there again for sure!

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 14, 2019 by Kumba O

Thank you for staying with us, we hope to welcome you back soon.

5 out of 5
Everything was clean and tidy! It was also walking distance from the attractions

Posted by on Jul 14, 2019

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5 out of 5

Posted by on Jul 8, 2019

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3 out of 5
Most of the other Hilton Garden Inn Hotels have an eat-in dinning area for breakfast, I didn't find Webers Steakhouse an appealing place to dine for breakfast

Posted by on Jun 19, 2019

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4 out of 5

Posted by on May 20, 2019

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5 out of 5

Posted by on May 13, 2019

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About the Hilton Garden Inn Chicago Downtown/Magnificent Mile

Location 10 E Grand Ave, Chicago, IL 60611

Renovations + Closures

The property will be renovating from September 11 2019 to September 30 2021 (completion date subject to change). The following areas are affected:

  • Elevator

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Hilton Garden Inn Chicago Downtown/Magnificent Mile offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hilton Garden Inn Chicago Downtown/Magnificent Mile. Parking is available for a fee. This 3-star Chicago hotel is smoke free.

  • 361 guestrooms or units
  • 23 levels
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: O'Hare Intl. Airport (ORD) (28.5 km / 17.7 mi)
  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Garden Inn Chicago Downtown/Magnificent Mile offers 361 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Weber Grill - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-out is available

Individually-wrapped food options are available for breakfast

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 24.99 for adults and USD 24.99 for children (approximately)
  • Self parking fee: USD 57 per day
  • Valet parking fee: USD 67 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Chicago Downtown Magnificent Mile
  • Hilton Garden Inn Hotel Chicago Downtown Magnificent Mile
  • Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel
  • Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
  • Hilton Garden Inn Downtown/Magnificent Hotel
  • Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
  • Hilton Garden Inn Downtown/Magnificent Mile Hotel
  • Hilton Garden Inn Downtown/Magnificent Mile
  • Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
  • Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
  • Hotel Hilton Garden Inn Chicago Downtown/Magnificent Mile
  • Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
  • Hilton Garden Inn Chicago Downtown Magnificent Mile
  • Hilton Magnificent Mile

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.