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4.3 out of 5

"Convenient and friendly. amenities were more than the cost reflected " More

By a verified traveler on Mon 20 Jan 2020

Hotel Description

Enjoy the indoor pool at this 3-star Itasca hotel

In suburbs

You'll be within 6 miles (10 km) of Legoland Discovery Center and 12 miles (20 km) of Woodfield Mall. Schaumburg Convention Center and Allstate Arena are within 12 miles (20 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, LCD TVs

The 160 guestrooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and room service. Coffee/tea makers, free weekday newspapers, and free local calls are also available.

Holiday Inn Chicago West - Itasca ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Chicago West - Itasca

Everyone (3)
5 out of 5
Convenient and friendly. amenities were more than the cost reflected

Posted by on Jan 20, 2020

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Comment from Hotel Management

Mar 2, 2020 by John

We are delighted to hear that you found value in the price you paid to visit us! We hope to see you again soon!

5 out of 5

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 18, 2019 by John B.

We appreciate your feedback!

4 out of 5

Great location

I needed to attend a meeting in Bloomingdale and this location was very close. I got a great deal on the King room. The bed was comfortable. Hotel staff at the front desk...awesome!

Posted by on Apr 12, 2016

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4 out of 5

Lack of communication between staff

Me and my son who is a 3 yr old checked in to the hotel nice hotel very clean. When I checked in I was given the wrong rm # & key when I got to the room someone was already in there so I had to go back down which i was okay with i also asked for a late checkout which was @ 2 p.m. instead of 11 am housekeeping started waking me up at 8:45 a.m. now normally i d be like ok no big deal but my son was up till 2:30 am and i went to sleep after and they came back 4 other times finally at 1 pm i checked out and told them the problem as well. there must be trouble with communication among the staff need to have more communication is really my only complaint

Posted by , from Itasca on Jan 27, 2016

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Comment from Hotel Management

Feb 2, 2016 by Guest Service Manager

We appreciate you taking the time to share your experience with us. We would like to extend our apologies to you and your family for the issues you were met with upon check in and your requested late check out. We take your comments seriously, and will share your feedback with our staff and make the necessary changes. Once again, we thank you for your response, and look forward to the opportunity to welcome you again.

4 out of 5

Very friendly staff!

Pros: Free Internet, Quiet
Great place to stay while in Chicago. Sits on the west side, nice area. Hotel was clean, nice rooms, and have just about everything you need under 1 roof!

Posted by , from MN on May 31, 2012

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5 out of 5

Had a Good 4th of July Holiday at this Holiday Inn of Itasca

Pros: Free Internet, Quiet
Cons: Poor breakfast
The best thing about the hotel is there are not a lot of people so it is a low key hotel. Staff is very friendly and helpful. Relaxing stay.

Posted by , from Streamwood, IL, USA on Nov 17, 2011

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4 out of 5

very good stay

Pros: Quiet, free coffee
I spent a long weekend in Chicago and stayed here. Getting to and from the hotel wasn't too bad but it did require planning since the trains dont run as often on the weekends. I walked to the train station once and it took about 15 minutes. The shuttle service was good; there was only one time I wanted to take it and it wasn't running. the hotel itself was clean and comfortable.

Posted by on Nov 16, 2011

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4 out of 5

Overall good experience

Comfortable and clean, I love the fact that they had microwave popcorn for movies. Didn't seem to be in the best neighborhood, took us about 25 minutes to get to O'hare in the morning.

Posted by on Oct 7, 2011

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5 out of 5

More Than I Expected

Pros: Free breakfast, Free Internet
I had a good experience in the same way as most all of the recent reviews. The hotel is clearly newly remodeled with a huge entry area and open floor plan that I haven't experienced at a hotel before. The cardio equipment in the fitness room is brand new with TVs on each machine and a large flat screen TV for the entire fitness room. There is also an arcade and a room with a pingpong table in the same area as the fitness center and pool. My room had one of the larger mini refrigerators and was very clean and larger than I expected. The only issue I had was that my room was on the first floor and backed up to the open area containing the pingpong table so there was occasional noise from people playing in that area. Thankfully there wasn't any noise that I heard while I was sleeping.

Posted by on Oct 4, 2011

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5 out of 5

Highly recommend this hotel

Pros: Free Internet, Quiet, friendly staff
Cons: no airport transportation
It is to bad they do not have transportation from O'Hare international Airport. But I will take a cab for the cost.

Posted by , from Winter Park, FL on Aug 8, 2011

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About the Holiday Inn Chicago West - Itasca

Location 860 W Irving Park Rd, Itasca, IL 60143

Property Features

As a guest of Holiday Inn Chicago West - Itasca, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 7200 square feet (669 square meters) and includes conference space. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago West - Itasca. Free self parking is available. This 3-star Itasca hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 5 levels
  • 7200 sq ft of conference space
  • 669 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free self parking , Free RV, bus, truck parking


  • Airport: Chicago O'Hare International Airport (ORD) (19.5 km / 12.1 mi)
  • Train station: Itasca Station (1.2 km / 0.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Chicago West - Itasca offers 160 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Itasca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Kems Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

  • Golfing nearby


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • Number of children who can stay free - 3


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 10.95 per person (approximately)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Chicago West Itasca
  • Holiday Inn Hotel Itasca Chicago West
  • Holiday Inn Chicago West Itasca Hotel
  • Chicago West Itasca Itasca
  • Holiday Inn Chicago West - Itasca Hotel
  • Holiday Inn Chicago West - Itasca Itasca
  • Holiday Inn Chicago West - Itasca Hotel Itasca

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.