"Clean. Microwave and hairdryer. Breakfast! " More
In Downers Grove
Within 3 miles (5 km) of this Downers Grove hotel, you'll find Yorktown Shopping Center and Advocate Good Samaritan Hospital. Morton Arboretum and College of Dupage are also within 3 miles (5 km).
This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free area shuttle. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a snack bar/deli are also provided.
Mar 17, 2023 by Hotel Manager
Dear Debbie,We are happy to hear that you enjoyed your stay with us at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel. We are dedicated to giving our guests the finest service possible and your five-star review is an affirmation of our hard work, which encourages us to continue doing our best for you. We hope to see you again soon!Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com
Oct 11, 2022 by Hotel Manager
Dear Steven,Thank you for choosing our hotel and giving the opportunity to serve you. Glad to note that you liked the overall stay looking into the 4-star feedback. We are privileged to have you as a guest. Our team is thrilled to hear your feedback and wish to see you again at our property in the future!Sincerely, Hotel Manager
Oct 13, 2022 by Hotel Manager
Dear Jan,Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager
Jan 8, 2022 by Hotel Manager
Hello Rebecca, Thank you for the stay and the nice comments. It is nice to know that you had a satisfying experience. It is our privilege to have guests like you. We await your next visit. Sincerely, Hotel Manager.
Nov 24, 2021 by Hotel Manager
Hello Karen, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
Sep 8, 2021 by Hotel Manager
Hello Ayreen, Thank you for the stay and the nice comments. It is nice to know that you had a satisfying experience. It is our privilege to have guests like you. We await your next visit. Sincerely, Hotel Manager.
Oct 14, 2022 by Hotel Manager
Dear Ayreen,Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a overall nice experience with us. Please do not hesitate to let us know if there is anything else we can do to make your stay even better and we look forward to serving you again in the future.Sincerely, Hotel Manager
Dec 10, 2022 by Hotel Manager
Dear Guest,Thank you for your stay and 3-star ratings. Your sharing is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests. We hope you will come back and stay with us again soon.Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com
Jan 13, 2023 by Hotel Manager
Dear Guest,Thank you for staying with us. We hope that you enjoyed your stay and found our service satisfactory, as evidenced by the four stars given to us. If not, please let us know so that we can improve in the future.Sincerely, Hotel Manager
Sep 15, 2019 by Hotel Manager
Thank you for choosing our hotel and for taking the time to provide feedback. I would like to start by apologizing to you for the inconveniences you faced during your stay. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
There's a snack bar/deli on site. Free breakfast is available. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1100 square feet (102 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chicago-Downers Grove, an IHG Hotel. Free self parking is available. This Downers Grove hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Free self parking
Holiday Inn Express Chicago-Downers Grove, an IHG Hotel offers 121 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include showers. This Downers Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free buffet breakfast.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.