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Holiday Inn Express Chicago-Downers Grove, an IHG Hotel

2.5-star property
3031 Finley Rd, Downers Grove, IL 1-855-201-7819
3.8 out of 5
Good!
See all 24 travelocity Reviews

"Clean. Microwave and hairdryer. Breakfast! " More

By a verified traveler on Fri 07 Jan 2022

Points Of Interest

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Hotel Description

Downers Grove guestrooms with free WiFi

In Downers Grove

Within 3 miles (5 km) of this Downers Grove hotel, you'll find Yorktown Shopping Center and Advocate Good Samaritan Hospital. Morton Arboretum and College of Dupage are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free area shuttle. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a snack bar/deli are also provided.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room Jun 1 - Jun 2

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible (Communications Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Chicago-Downers Grove, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Chicago-Downers Grove, an IHG Hotel

Everyone (13) Couples (2) Family (3)
5 out of 5

Posted by , from ST JOSEPH on Feb 25, 2023

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Comment from Hotel Management

Mar 17, 2023 by Hotel Manager

Dear Debbie,We are happy to hear that you enjoyed your stay with us at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel. We are dedicated to giving our guests the finest service possible and your five-star review is an affirmation of our hard work, which encourages us to continue doing our best for you. We hope to see you again soon!Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com

4 out of 5

Posted by on Mar 12, 2022

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Comment from Hotel Management

Oct 11, 2022 by Hotel Manager

Dear Steven,Thank you for choosing our hotel and giving the opportunity to serve you. Glad to note that you liked the overall stay looking into the 4-star feedback. We are privileged to have you as a guest. Our team is thrilled to hear your feedback and wish to see you again at our property in the future!Sincerely, Hotel Manager

2 out of 5

Posted by on Mar 6, 2022

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Comment from Hotel Management

Oct 13, 2022 by Hotel Manager

Dear Jan,Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

5 out of 5
Clean. Microwave and hairdryer. Breakfast!

Posted by , from Eagan on Jan 7, 2022

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Comment from Hotel Management

Jan 8, 2022 by Hotel Manager

Hello Rebecca, Thank you for the stay and the nice comments. It is nice to know that you had a satisfying experience. It is our privilege to have guests like you. We await your next visit. Sincerely, Hotel Manager.

3 out of 5
It appeared that some things had been updated, but there needs to be a lot more sprucing up. The staff was very welcoming and friendly.

Posted by on Nov 23, 2021

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Comment from Hotel Management

Nov 24, 2021 by Hotel Manager

Hello Karen, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

3 out of 5
Manager was really nice

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 8, 2021 by Hotel Manager

Hello Ayreen, Thank you for the stay and the nice comments. It is nice to know that you had a satisfying experience. It is our privilege to have guests like you. We await your next visit. Sincerely, Hotel Manager.

3 out of 5

Posted by on Sep 6, 2021

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Comment from Hotel Management

Oct 14, 2022 by Hotel Manager

Dear Ayreen,Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a overall nice experience with us. Please do not hesitate to let us know if there is anything else we can do to make your stay even better and we look forward to serving you again in the future.Sincerely, Hotel Manager

3 out of 5

Posted by on Apr 9, 2021

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Comment from Hotel Management

Dec 10, 2022 by Hotel Manager

Dear Guest,Thank you for your stay and 3-star ratings. Your sharing is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests. We hope you will come back and stay with us again soon.Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com

4 out of 5

Posted by on Mar 28, 2021

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Comment from Hotel Management

Jan 13, 2023 by Hotel Manager

Dear Guest,Thank you for staying with us. We hope that you enjoyed your stay and found our service satisfactory, as evidenced by the four stars given to us. If not, please let us know so that we can improve in the future.Sincerely, Hotel Manager

3 out of 5
Location was great, but the room and overall atmosphere of the place was musky and damp. It did not have a pleasant smell.

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 15, 2019 by Hotel Manager

Thank you for choosing our hotel and for taking the time to provide feedback. I would like to start by apologizing to you for the inconveniences you faced during your stay. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

About the Holiday Inn Express Chicago-Downers Grove, an IHG Hotel

Location 3031 Finley Rd, Downers Grove, IL 60515

Property Features

There's a snack bar/deli on site. Free breakfast is available. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1100 square feet (102 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chicago-Downers Grove, an IHG Hotel. Free self parking is available. This Downers Grove hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 3 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Downers Grove Belmont Station (5.1 km / 3.2 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Chicago-Downers Grove, an IHG Hotel offers 121 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include showers. This Downers Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Chicago-Downers Grove
  • Holiday Inn Express Chicago-Downers Grove Downers Grove
  • Holiday Inn Express Chicago-Downers Grove Hotel
  • Holiday Inn Express Chicago-Downers Grove Hotel Downers Grove
  • Downers Grove Holiday Inn
  • Holiday Inn Downers Grove
  • Holiday Inn Express Chicago Downers Grove Hotel Downers Grove

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.