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"Hotel was clean and staff was friendly. Breakfast was delicious. " More

By a verified traveler on Sun 21 Aug 2022

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Hotel Description

Hotel near Six Flags Great America in Waukegan

In Waukegan

Within 6 miles (10 km) of this hotel, you'll find Naval Base Great Lakes and Six Flags Great America. Lake Michigan and Rosalind Franklin University of Medicine and Science are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$106* Per night/room Oct 23 - Oct 24

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Holiday Inn Express & Suites Waukegan, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Waukegan, an IHG Hotel

Everyone (10) Family (9)
5 out of 5
Hotel was clean and staff was friendly. Breakfast was delicious.

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 21, 2022 by The Holiday Inn Express Team

Thank you so very much for the excellent review! Your great feedback is truly appreciated! Please, come to stay at the Holiday Inn Express Waukegan again in the near future.

2 out of 5

Posted by , from GLENDALE on Jan 3, 2022

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Comment from Hotel Management

Jan 20, 2022 by Angela

Matthew, we strive to deliver excellent service in a clean, amiable environment. We look forward to serving you better in your next stay.

4 out of 5

Posted by on Dec 5, 2021

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2 out of 5
Stains on carpet~bathroom sink was not fully attached~shower curtain was not completely attached to wall and almost fell on me~tv rmote did not work properlu nor did the room phone

Posted by on Dec 4, 2021

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Comment from Hotel Management

Jan 20, 2022 by Angela

Jonathan, we look forward to serving you better during your next visit. Please accept our apology for any inconvenience that you experienced.

4 out of 5
Staff was very friendly, hotel was very accommodating room was clean but could use an update had visible wear and tear but not uncomfortable I would stay here again

Posted by on Aug 31, 2021

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5 out of 5
quiet place

Posted by on Jul 26, 2021

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3 out of 5
The staff didn't clean the room i was staying at all.

Posted by on Jun 14, 2021

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5 out of 5
Great Help with a exceptional customer service and clean smell.

Posted by , from Green Bay on Aug 1, 2020

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Comment from Hotel Management

Aug 3, 2020 by GM

Hello Jp, Thank you for the 5 out of 5. Glad you enjoyed our customer service, and especially our clean smell. See you again soon. Thank you, Justin S.

1 out of 5

Posted by on Jun 6, 2020

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Comment from Hotel Management

Jun 8, 2020 by GM

Hello Anonymous, Thank you for submitting your review of your stay with us. I'm interested in hearing some details so that I can work with my team to improve the services we provide. Please reach out to me directly by contacting the hotel. Thank you, Justin S.

5 out of 5
I believe the fine young man that assisted me name was Tyrone. observing the way he assisted the couple in front of me and the way he handled me . This man loves to work with people . I have not had such great service wile checking in to any hotel on my travels. Hopefully he stays at this branch for he is a credit to your hotel . I will be staying with you again

Posted by on Dec 22, 2019

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About the Holiday Inn Express & Suites Waukegan, an IHG Hotel

Location 611 Lakehurst Rd, Waukegan, IL 60085

Property Features

Holiday Inn Express & Suites Waukegan, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. The business-friendly Holiday Inn Express & Suites Waukegan, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This Waukegan hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: North Chicago Station (6.2 km / 3.9 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Waukegan, an IHG Hotel offers 96 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. This Waukegan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Waukegan
  • Holiday Inn Express Waukegan
  • Waukegan Holiday Inn Express
  • Holiday Inn Express Waukegan Hotel
  • Holiday Inn Express Suites Waukegan

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Waukegan, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.