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"Quick check-in and friendly staff. Comfortable room and meal coupon for the casino eateries. " More

By a verified traveler on Tue 17 Sep 2019

Hotel Description

Enjoy 3 restaurants at this 3-star Joliet resort

In Joliet

Within 6 miles (10 km) of this resort, you'll find Joliet Junior College and Rialto Square Theater. Silver Cross Field and Joliet Area Historical Museum are also within 6 miles (10 km).

Casino, terrace

This resort features a casino and 3 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and a casino shuttle.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and plasma TVs with satellite channels. Other amenities include iPod docks, coffee/tea makers, and free newspapers.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$64* Per night/room Feb 27 - Feb 28

Basic Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hollywood Casino Joliet ratings based on 7 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hollywood Casino Joliet

Everyone (6) Couples (1)
2 out of 5
Spiders all over room could tell it wasn’t cleaned well. Basic clean not filthy but spider guts where others were killed on walls and ceiling but not wiped up by cleaning people. Would think there would be a service for insects at a hotel too many, expect to c soon but nothing like that. Horrible!!

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by ?

We are sorry to hear that your stay with us was not a good one. We are working to clean up the insect issues that you have had. Hope that you will come back and visit us again. Hotel Staff

5 out of 5
Quick check-in and friendly staff. Comfortable room and meal coupon for the casino eateries.

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 17, 2019 by Lisa, Hotel Manager

Thank you for your feedback. We appreciate any and all. We look forward to seeing you in the future.

4 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 22, 2019 by Lisa, Hotel Manager

Thank you for your feedback. We appreciate it. We look forward to seeing you again.

2 out of 5

Horrible!!

Pros: The man driving the shuttle to and from the hotel.
Cons: Everything!
It was horrible the last time I was there and it was horrible again. So much for giving it a second try. You would think by the rate I paid and being a casino hotel it would be much nicer. NOPE! It was a very busy weekend due to racing in Joliet. The breakfast area was understaffed, ran out of food, prayed the toilet would flush properly every time it was used, food from last guest left in fridge. Machines do not pay out at all. We decided to try Harrah's downtown... within an hour most of us won back the money we lost at Hollywood.

Posted by , from IL on Jul 19, 2017

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4 out of 5

Provided a comfortable service

Pros: Clean
Cons: Exercise facilities, addition dining options near by
Would have been nice to have exercise facilities. Also would have been nice have a few dining options. Breakfast was ok. Ran out of plates (plastic).

Posted by , from Minneapolis on Apr 18, 2016

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Comment from Hotel Management

May 20, 2016 by Hotel Management Team

Hi Patrick, Thanks for staying with us. A Fitness Center for guests is definitely in the works and the hope is to have this done by year end. Staying during the first part of the week does have its Cons but the pro would be that at the front desk are a variety of menus from nearby restaurants that delivery to the hotel. Hope to see you soon.

2 out of 5

Meh

The hotel isn't connected to the casino so you either have to take a shuttle that makes you seem like you have to til the driver. The standard king room has no fridge and the room is outdated.

Posted by on Dec 7, 2015

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Comment from Hotel Management

May 20, 2016 by Hotel Management

The shuttle that is offered to all guest is complimentary and it's solely up to the rider if you want to tip. We tend to agree that our standard rooms are in need of some updates and efforts are in place to them by years end. Thanks so much for your feedback.

2 out of 5

Customer Value to Casino

Pros: Not much.
Cons: Update decor, improve sound proofing. Don't bug customers about getting to the Casino. Better free breakfast.
The room was spartan in the extreme. The energy was unpleasant. The decoration was of another era. There was no refrigerator. The generic 'Kleenex' was like sandpaper and scratched my face. It was so noisy when other guests passed by that you couldn't sleep. The air conditioner did a great job, but could not be set on continuous fan so that the constant cycling on and off disturbed sleep. The free breakfast was awful. The elevator was a little sketchy. Other riders mentioned this, too. The maid came to clean the room so early we were not ready to leave. However, the staff was very friendly. Annoyingly, the first thing they said to us when we checked in after 11PM after a long day of driving was : When are you going to the Casino and we can get you a ride. After spending an uncomfortable night in the hotel we wouldn't even consider going to the Casino. It would have been nice to satisfy our curiosity and check it out whether or NOT we would gamble. I think Casinos would be ahead to improve the hotels they have to ensure that guests are truly comfortable and want to stay to gamble.

Posted by , from WV on Aug 14, 2015

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About the Hollywood Casino Joliet

Location 777 Hollywood Blvd, Joliet, IL 60436

Property Features

There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and a meeting room. A computer station is on site and WiFi is free in public spaces. A casino, a terrace, and gift shops/newsstands are also featured at the business-friendly Hollywood Casino Joliet. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 3-star Joliet resort.

  • 100 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • Casino
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Airport: Chicago, IL (MDW-Midway Intl.) (65.3 km / 40.6 mi)
  • Train station: Joliet Gateway Center (9.1 km / 5.6 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hollywood Casino Joliet offers 100 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 36-inch plasma televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Joliet resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2016.

  • IPod dock
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.

Final Cut Steakhouse - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Epic Buffet - This buffet restaurant specializes in American cuisine and serves brunch, lunch, and dinner.

Take Two Deli - This delicatessen specializes in American cuisine and serves lunch, dinner, and light fare.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Resort fee: USD 10.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 10.00 for adults and USD 10.00 for children (approximately)
  • Late check-out fee: USD 15.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hollywood Casino Joliet
  • Hollywood Hotel Joliet Casino
  • Hollywood Joliet Casino
  • Joliet Casino Hollywood
  • Hollywood Casino Joliet Hotel
  • Hollywood Casino Joliet Resort
  • Hollywood Casino Joliet Resort
  • Hollywood Casino Joliet Joliet
  • Hollywood Casino Joliet Resort Joliet

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.